service restaurant warm water douches

Stayed in April 2024

The room I was allocated was a little strange

friendly staff, great food stunning location

Stayed in November 2023

restaurant was very expensive and food not good at all.

rooms were v good and grounds

Stayed in May 2023

Fantastic chateau, interesting ruins & surroundings , great meals, excellent staff

Stayed in July 2022

spa facilities weee closed over our two day stay limited menus

stunning property , lovely ambiance

Stayed in August 2022

Dinner outside on terrace and pet friendly

Wonderful atmosphere and good dinner

Stayed in July 2022

The position of the hotel is exceptional. The staff was very friendly and helpful. The service and attention to detail was outstanding.

Stayed in June 2022

A lovely property by some stunning ruins. Very peaceful and away from it all. We had a lovely display out of the windows of the swallows! staff were very friendly and helpful.

Stayed in May 2022

Staff, the food the location

Stayed in June 2022

Our room was dated and a little tired

Fabulous chateau, staff and location

Stayed in June 2022

Had to request a kettle to make tea in the room. Expected to have a room with a view of the old castle ruins however room view was pleasant enough. Quiet. Good-sized bathroom

Comfortable bedroom. Pleasant grounds for a relaxing walk. Good restaurant but limited selection and rather expensive wines. Friendly service.

Stayed in May 2022

It’s overpriced

It’s a beautiful building

Stayed in May 2022

The pool was closed. The spa needs replacing and updating very poor?!!

Staff were great! Natalia front of house and Fabian in particular. Food was amazing Peaceful place.

Stayed in May 2022

We had a water leak in our rooms during all the night. Our belonings were damaged and the hotel have done nothing even if they knew the issue.

The location and the welcoming by the staff was great. The rooms are impressive. You can feel the old ambiance of the chateau.

Stayed in September 2021

Bar was hopeless. The waiter didn’t know how to mix a Martini. There was no ‘regular’ tonic for gin and tonic. The waiter concerned was rude and had a ‘couldn’t care less attitude.

Reception, food and general service.

Stayed in August 2021

The beds were not of good quality.

The food was very good. Staff was friendly and very helpfull. Beautiful castle which gives a very special and romantic atmosphere. It was quite far from Reims and Epernay but I would go again!

Stayed in August 2021

The ambiance, the personal contact with the staff, the peaceful area, the history and the delicious food!

Stayed in September 2021

The place is great bu

Stayed in September 2021

This is not a 5 star hotel and is shabby in places and lacks attention to detail and high standard service

We are a family of 5 (3 kids 6, 5 and 2) on way to alps and stopped off in the chateaux for 1 night on way down. After reading quite a few negative reviews, I was concerned about what the hotel would be like. I would agree with the comments that this isn’t a 5 star hotel, so don’t book if that’s what you want. It’s a really beautiful hotel and wonderful surrounding with the old castle nearby to walk around. It is quirky and a bit Shabby in places but that all adds to the charm of it. The kids loved the indoor spa pool. We really enjoyed the food and kids had amazing chicken and chips. Breakfast was vast and you could order any style coffees and eggs. The staff were really helpful and lovely with kids (Even when our daughter managed to knock over all the drinks and break glasses) The room in attic was huge with two bedrooms and living area. You have to walk up stairs but that’s expected with a historic building. Overall we had a lovely stay and would recommend and go back again.

Stayed in August 2021

We’ve spent two nights in the castle and we had a great time. We loved the place as it’s packed with history. The staff were superb and they went the extra mile to please us. The spa is really exclusive, just for two people and the massage package was excellent. We’ll be back !

Stayed in July 2021

Nothing

Stunningly beautiful

Stayed in March 2024

Nothing all good.

We were.last at Chateau de Fere 20 years ago and it was great to.be back. Very relaxed atmosphere whilst being professional at.the same time. Lovely terrace views and restaurant. We also used the pool which has been added since our last visit. There is also a spa which we didn't use. The ruins in the grounds are enchanting. Great to be back.

Stayed in September 2023

Weird decoration in rooms and everywhere Cold tap on our bath didn't work The Spa rather grim and tired looking

Dinner was delicious Setting and ruins amazing Staff were very nice

Stayed in August 2023

Food was overpriced. 21 euros for a pasta a la arrabiatta. 12 euros for a fruit salad. We had an unfortunate problem that the lock in our door broke (can happen) we were offered a larger room but that room had very old and dirty carpetting. The bath had jets the inside of which were full of grime and the stop didn’t work, so no bath. We got offered another upgrade which led us to a room where there was construction still being done before finally being offered the most luxurious room in the hotel. We make our way to the bath (important for our one year old) and it, too, was unclean. We also ran out of hot water. All in all disappointing. However this is a response to an incident

Nice location, nice grounds.

Stayed in August 2023