Reviews of Citadelle Vauban

Hôtel Musée, 56360 Le Palais, France

#5 of 11 hotels in Le Palais

Guests' Choice

Review score

Based on 360 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8

  • Staff

    9.2

  • Value for money

    7.8

  • Free WiFi

    5.4

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Showing 1 - 18

  • 28 September 2016

    • Leisure trip
    • Couple
    • Standard Double - Garden View
    • Stayed 3 nights

    Superb room looking onto the courtyard garden which had the afternoon sun. Excellent pick up service from the port. Ideal for an evening stroll to the prot if not eating in the hotel restaurant.

  • 28 August 2016

    • Leisure trip
    • Couple
    • Standard Double - Garden View
    • Stayed 4 nights

    1. when entering the room we found out a leakage of water in the basin tap in the shower room as well as used shampoo bottles.Although it was fixed quite quickly by the stuff it should not have happened in an establishment of such high quality. Also there should be found a way to have WI-FI services in the rooms also and not only in the public areas.

    Everything except the points mentioned in "what could have been better."

  • 16 August 2015

    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The price suggested that this would be a luxury hotel but in fact, we felt that we were paying for the novelty of being in the corner of a museum.

    Balcony with beautiful views

  • 12 August 2015

    • Leisure trip
    • Group
    • Deluxe Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The only thing is wifi. Not available in rooms probably because of the signal blocking ancient stone walls?

    Impeccable! Great location, great view, great interior design, great service, great food in restaurant. It is just one of the most worth-the-money hotels I have ever stayed.

  • 20 July 2015

    • Leisure trip
    • Couple
    • Standard Double - Garden View
    • Stayed 2 nights
    • Submitted via mobile

    No wifi other than reception area and no proper area for guests to sit to catch up on emails etc.

    Comfortable room, if somewhat basic compared to the generality of hotels at this price. The restaurant was excellent but prices reflect the location. good buffet breakfast but slow to replenish if busy.

  • 3 September 2016

    • Leisure trip
    • Family
    • Deluxe Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Qualite architecturale et confort

  • 30 August 2016

    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 2 nights

    average breakfast, average service, average pool & spa

    Spectacular location in an old Vauban fort, beautifully restaurated

  • 7 August 2016

    • Business trip
    • Solo traveller
    • Standard Double - Garden View
    • Stayed 1 night
    • Submitted via mobile

    Unforgettable place to be

  • 8 October 2015

    • Leisure trip
    • Couple
    • Standard Double - Garden View
    • Stayed 1 night
    • Submitted via mobile

    The decor was a bit much Bathroom only hidden by a curtain

    The Location was perfect / very nice views

  • 21 August 2015

    • Leisure trip
    • Couple
    • Comfort Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Beatiful hotel located in old citadel overlooking harbour on the island. Great ocean view from the room.

  • 10 August 2015

    • Leisure trip
    • Family
    • 2 rooms
    • Stayed 1 night

    Fabulous place restored and decorated with care, service at the top.

  • 28 July 2015

    • Leisure trip
    • Couple
    • Superior Room with Sea View
    • Stayed 3 nights

    No big choice for breakfast buffet.Could at least put some local delicious cheeses

    beautifull surroundings, perfect location,very kind staff

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • 17 October 2014

    • Leisure trip
    • Couple

    At breakfast the staff was really nice too, but I was a bit disappointed: not enough variety and the quality was good, not excellent, which contrasts with everything else in this hotel.

    The views. Everywhere. The view from the room window. The history. The wonderful work done turning a historic building into a hotel, with taste. Crossing a drawbridge with your car! The kindness of the reception staff. The privacy and the attention to details in the room.

  • 31 August 2014

    • Leisure trip
    • Couple

    It was a privilege to stay in such a historic location, which has been restored in keeping with its history. No glitz. Comforts, yes, but only when compatible with the original buildings. We overlooked the courtyard, which was delightful, and in our view more interesting than looking over the sea.

  • 24 July 2014

    • Leisure trip
    • Family

    Restaurant was expensive but there were other good options further inland

    Great room with luxurious bath tub, super friendly staff and comfy public spaces

  • 15 July 2014

    • Leisure trip
    • Couple

    Leaving

    Exceptional location Service (attentiveness, customer focus especially of receptionist with glasses and young man at breakfast) Service to bring your luggage to the boat! Pick up service at port (call in advance)

  • 12 August 2014

    • Leisure trip
    • Couple

    They need more jacuzzis!

    The staff were so friendly and helpful. The room was decadent, spacious and had a beautiful view of the sea.

  • 6 August 2014

    • Leisure trip
    • Couple

    The hotel was the best we had ever stayed in and we have travelled all over the world.

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 18

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