20, rue du Portail Boquier, 84000 Avignon, France
#32 of 48 hotels in Avignon
Guests' ChoiceBased on 596 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
9.3
Facilities
7.5
Staff
8.5
Value for money
7.4
Free WiFi
7.9
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End of dialog contentReviewed: 21 April 2024
Margaret
United KingdomGood selection and lovely location with great service for Breakfast
Stayed in March 2024
Reviewed: 29 March 2024
David
AustraliaInitial rooms given 114 & 115 have no lift access and you must drag your bags up a tight spiral stairway. Ok if you are young and fit but not when you are 70. Staff were kind enough to change the room on the second night with good corridor access.
Location was awesome
Stayed in March 2024
Reviewed: 23 March 2024
Petra
GermanyThe new section of the hotel is horrible! The design unaesthetic and not thought out. The rooms are hard to find and people with luggage have to carry it up stairs. I felt like being in a futuristic setting. See pictures. If you book to stay at the Hotel make sure to ask for accommodation in the old part.
The lady t the reception was extremely accommodating when we complained about the rooms in the new part of the hotel. She gave us superb rooms without surcharge.
Stayed in March 2024
Reviewed: 21 March 2024
Marta
United KingdomFantastic building! The staff was very friendly and the stay very comfortable. We arrived late and we had dinner at the hotel restaurant, it was delicious! Many thanks :)
Stayed in March 2024
Reviewed: 19 March 2024
Maria
MaltaVery beautiful hotel and friendly staff. Great location.
Stayed in March 2024
Reviewed: 8 March 2024
Holman
ItalyExcellent room in an architectural gem in the middle of a major historic city
Stayed in February 2024
Reviewed: 8 February 2024
William
United KingdomThere was a strong aroma of drains when we arrived. The problem, we discovered, was nothing to do with the hotel but with the ancient city itself after particularly wet weather. Bar area lacked atmosphere but probably related to the season.
Historic property. Stunningly beautiful courtyard/cloyster. Great location. Well maintained. Very clean and tidy throughout. Exceptional staff. Could not have been more helpful.
Stayed in February 2024
Reviewed: 8 February 2024
Darryl
NetherlandsUnfortunately the water wasn’t very hot in our room.
Lovely spacious rooms.
Stayed in February 2024
Reviewed: 25 January 2024
Francis
MaltaRoom was bit cold...no heating in room
Location and tranquility
Stayed in December 2023
Reviewed: 5 January 2024
Marc
FranceStyle original
Stayed in January 2024
Reviewed: 25 December 2023
Carol
United KingdomSmall oddities like only two coffee capsules, no milk and two paper cups for drinking hot drinks out of.
Beautiful building in great location. Comfortable room.
Stayed in December 2023
Reviewed: 20 November 2023
Jacques
AustraliaBreakfast below par
Querky great location
Stayed in October 2023
Reviewed: 18 November 2023
Ian
United KingdomAll went well
Stayed in November 2023
Reviewed: 17 November 2023
Alexander
GermanyUnfortunately rain was pouring through the ceiling onto my bed.
Very nice and beautiful place, plus very friendly staff.
Stayed in October 2023
Reviewed: 5 November 2023
Marek
SlovakiaVery tasty breakfast. The quality of meal was excellent. Personal was helpfull and very friendly. The hotel was impressive.
Stayed in November 2023
Reviewed: 31 October 2023
Rhule
FranceYou will need to remember that as a medieval city Avignon has some very old drainage systems, which when rain and wind combine mean that the city draining can leave some unpleasant smells......
The Hotel was an immediate space of calm and relaxation. The beautiful surroundings were so rich with history and enchantment. Once we dropped our bags we were immediately taken to another place away from the noise and distractions outside.
Stayed in October 2023
Reviewed: 29 October 2023
Ettore
SwitzerlandNot enough plugs and amenities in the room. This is easy to resolve but must be resolved
Location, restaurant, private secured parking, but especially the kindness, professionalism and proactive attitude of the staff. I haven’t found any better from any of my many post covid travels. In general it has been a real drama since but this stay was a real great surprise. Chapeaux!
Stayed in October 2023
Reviewed: 21 October 2023
Suzann
CanadaDue to the nature of the historic building the room is awkward and required stairs to access the tiny bathroom. This could be a challenge for some
Great location. Gorgeous property
Stayed in October 2023
Reviewed: 19 October 2023
Robin
United KingdomBathroom like a cupboard very small, light on balcony we couldn't find a switch to turn off, dripping a/c which we did mention to reception
Good for the station and access into town
Stayed in October 2023
Reviewed: 17 October 2023
Winnie
United Statesit would be good to change paper cup with real cup.
The view of the room is fantastic
Stayed in October 2023
Reviewed: 9 October 2023
Janet
United KingdomStaff seemed a little disorganised
In the old town. Good for sightseeing.
Stayed in October 2023
Reviewed: 8 October 2023
Robbert
NetherlandsOur room was in the new part (so not the old original building) and was by far not as pretty.
Rooftop terrace, beautiful old building, private parking (paid)
Stayed in October 2023
Reviewed: 1 October 2023
Harvey
United KingdomLocation, history,
Stayed in September 2023
Reviewed: 30 September 2023
Ian
United KingdomWalk in shower needed a handle Numbers at breakfast led to some shortages
Stayed in September 2023
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