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82 Boulevard Francois Mitterrand, 63000 Clermont-Ferrand, France
August 14, 2016
눉The hotel charged us 10 per cent VAT on top of the price shown in Booking.com. This has never happened to me before at any hotel in France or indeed anywhere else. Booking.com prices already include VAT so in effect this is a rip off. The price we expected to pay was 90 euros (for one night) but we ended up paying 102.60 euros - 90.91 euros before VAT - so already 91 cents more than the price shown on Booking.com - plus 9.09 euros in VAT at 10 per cent, plus 2.60 euros in local taxes - the latter being standard practice in France). So please be aware that if you stay at this otherwise excellent hotel, you need to add on 10 per cent to the Booking.com price.
눇Excellent room with high quality fittings and comfortable bed. Convenient location close to city centre and free parking on the street outside if you arrive in the evening and leave before 09.00 the following morning. Helpful staff.
August 7, 2016
눉Minor point overall but my car ( Touareg with roofbox) was too high for the car park. Solved as staff let me park out the front of the hotel and didn't charge for parking, which was very helpful but would have been useful to know the parking height restriction in advance.
눇Staff friendly and helpful, room pleasant and breakfast etc all fine
August 10, 2016
눉Although the bed was comfortable the pillows were definately not. The cleaning staff were too keen to get in to the room in the morning, coming in as we went to breakfast and disturbing our colleagues in the adjacent room as one was in bed and entering the bathroom as the other was using the toilet!
눇The location is just a few minutes walk from the old city centre and our motorcycles were kept secure in the underground car park. Rooms are modern and clean and the air-con is whisper quiet. Staff at reception were very helpful and reopened the bar for us to have a night cap. Hotel spa was clean and useful.
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