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41 Avenue Du Général De Gaulle, 05100 Briançon, France
14 October 2015
8 September 2015
눉Host smoked all the time we saw him even when serving customers. Smelt of smoke everywhere you went. In the foyer on arrival, in the elevator, the hallways, the bedroom even though we had a non smoking room. Wardrobe wreaked of smoke. Absolutely disgusting. Not good if you are a non smoker.
눇Good car park/good wi fi.
22 September 2015
눉The room was not clean. It was probably never vacuumed before we came because the floor was very dirty. There was a plant on the table in the room that died a long time ago, but was still there, with layers of mould on it. The dead leaves of the plant were on the table and the floor. The shower was covered with hairs of previous guests. We wanted to say something about it, but there was no one at the reception. At that time it was around 19.00h and the reception should be open till 22.00h. We checked again multiple times till 21.30h. Rang the bell on the counter, knocked on the office door, rang the telephone...nothing. We even ran into some new guests that were trying to check in and couldn't! They left a note, we decided to do the same, we didn't get a response that evening. At the check out the next morning, we tried to explain what happened, but inspite of the sign on the counter saying "we speak English", they couldn't. In the end we spoke to the owner who knew some English. He came up with a solution, but in a slightly agitated way and we left with an uncomfortable feeling.
눇It was located in the centre of the village, near the station. The wifi worked well. The bed linen was clean. In the end they came with a solution to our complaints.
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