26 RD 201 - Rue des Cévènnes, 68390 Sausheim, France
#6 of 7 hotels in Sausheim
Guests' ChoiceBased on 365 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
7.7
Facilities
7.3
Staff
7.9
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: April 15, 2024
Benny
Belgiumhot but no airconditioning. Dated environment, carpets. Smells old; good for the night’s rest during the ling road trip but too expensive for what it was.
staff did extra efforts to give a cooler room due to lack of air conditioning
Stayed in April 2024
Reviewed: April 10, 2024
Ian
United KingdomPillows stop here on way to Greece and back every year generally a good hotel Staff always helpful and polite
Left early no breakfast
Stayed in March 2024
Reviewed: April 6, 2024
Maksim
GermanyBed sofa is not comfortable.
Location. Friendly staff.
Stayed in March 2024
Reviewed: April 1, 2024
Saso
North MacedoniaOld building..a bit creepy enterier and exterior..poor illumination..
Kind and polite staff..clean room..
Stayed in March 2024
Reviewed: April 1, 2024
Alessio
LuxembourgThe service improved since my last visit. Well done.
Stayed in February 2024
Reviewed: March 14, 2024
Julia
United KingdomNothing
All was good, no complaints.
Stayed in March 2024
Reviewed: February 18, 2024
Raf
BelgiumVeruy helpful on arrival even it was later than foreseen
Stayed in February 2024
Reviewed: January 26, 2024
Neuza
SwitzerlandGood choice for a short stay!
Stayed in October 2023
Reviewed: January 7, 2024
Karolina
SpainWe didn’t manage to make the a/c work. Sofa bed pretty dated and not that comfortable.
Big comfortable bed, nice shower. Good space to park. Very polite and helpful staff especially the guy that did the check out today ( very friendly, professional and helpful).
Stayed in January 2024
Reviewed: December 28, 2023
Daniel
BelgiumCondition of hotel's equipment (carpets, equipment, storage, room size, etc) due to, probably, no sufficient investment or lack of it.
The staff was awesome Location Parking (free) Pets allowed Breakfast Clean
Stayed in December 2023
Reviewed: December 28, 2023
Daniel
BelgiumFirst room given had no heating and the temp control pannel was hanging off the wall (terrible). There was also a funny smell. The seif did not close. The staff (super helpful) tried to fix things in the room but the things are just too old and could not be fixed so........ we requsted room change and received another room which was way better. Anyway, we did not like (for a 4* hotel): - the age of the equipment in the hotel (carpets, elevator, fitness, seif, tv, beds) ..... altghough some are newer-----ish - pillows and beds too stiff for my family - the room size for a family - too small: bathroom door was a sliding door and no privacy whatsoever (zero) - not enough storage, no iron board in the room, no iron - tv channels limited - nothing for kids - kids corner is too small - the hotel looks like it needs some refurbishment. - in our changed room 2 lamps did not work and one was hanging loose. In the first room the temp control panel was hanging with wires vissible and no heating For example: room 333 was bad while room 335 was OK.
The staff, and I cannot stress enough how helpfull they were (all of them) given the condition of the hotel, with extra thanks to Elif to which we extend our gratitude for the help given. The staff knows the hotel and they make up for the condition. Speak English. The location which is between Mulhouse (15 min) and Colmar (25 min) outside of the city. Wasy access in and out. Easy drive in/out Breakfast was also great, drinks - plenty Clean throughout Beds which were just about the right stiffness for me Pets are allowed which was a plus for us Quiet (hotel and surroundigs) Free parking easy access - great Kids corner (too small though) Entertainment: fusball, pool, swiming pool (was closed when we stayed but is there) Fitness suite
Stayed in December 2023
Reviewed: December 26, 2023
Guido
BelgiumBed comfort can be improved: the sofa bed is nothing special and the pillow on the main bed were not the best for our taste (very stiff and tall). We did not ask if an alternative was available.
Big room for a family of 4, nice bathroom. Quiet at night. Conveniently located, Tesla Supercharger on site, 24h reception. Good breakfast with plenty of choices.
Stayed in December 2023
Reviewed: November 1, 2023
Kristjan
EstoniaWindow did not open properly so they called a technician who fixed it. Ac unit made some loud noises when it was on so we couldn't use it. Room was somewhat okay but it is outdated. I think it is okay for one night.
We had a good night sleep there. Tesla charging startion is in front of the hotel. Parking is free and secure. Staff speaks english which is rare in France. Staff was very friendly.
Stayed in October 2023
Reviewed: October 13, 2023
Katarína
FranceHairs in the bathtub, not working TV remote and not flushing toilet
24H front desk, parking
Stayed in October 2023
Reviewed: October 10, 2023
Stevemijas
United KingdomNeeds a facelift, everything a bit worn out
Stayed in October 2023
Reviewed: October 7, 2023
Paul
Belgiumonly 1 elevator
close to highway . good location
Stayed in September 2023
Reviewed: October 4, 2023
Hannes
BelgiumGood location when travelling by car, close to the highway.
Stayed in September 2023
Reviewed: September 24, 2023
Jelmer
BelgiumOld hotel
Location, near Basel
Stayed in September 2023
Reviewed: September 23, 2023
Eric
United KingdomIt’s very tired and in need of a facelift. Poor selection of food in the restaurant Breakfast expensive, no one available to advise on sitting. The bathroom towels stained and disgusting. Duvet too thick for warm night. Shortage of power sockets
Good location Large room Comfortable beds Friendly staff
Stayed in September 2023
Reviewed: September 19, 2023
Marie
BelgiumThe air conditioning was not working correctly. The hotel is reported as 4 stars but it's no more correct.
The staff was nice and the breakfast was correct. The bed was good.
Stayed in September 2023
Reviewed: September 17, 2023
Caroline
NetherlandsIt would be great if the airconditioning would make less noise. In general, I don’t really care about it as we never sleep with airco on, but this night it was extremely hot.
Clean and spacious room, good mattress (not too soft).
Stayed in August 2023
Reviewed: September 16, 2023
Basil
BelgiumToo heavy bed covers for the season. The sign for getting to the hotel from the main road is too small and in the night can be easily missed. So you see the hotel but cannot get into it.
Helpful staff.
Stayed in September 2023
Reviewed: September 8, 2023
Aldo
United KingdomThe bathroom/shower facility seems tired and when I used the shower, it resulted in a flood on the bathroom floor. The hotel should be looking to upgrade to a "Walk in shower." This would stop the current flooding on the floor.
Used this hotel on several occasions. Large spacious room for an overnight stay.
Stayed in September 2023
Reviewed: September 5, 2023
Basil
BelgiumNot a clear indication of the turn to reach the hotel in the far.
Arrived late and left early so did not have time to explore the services offered by the hotel.
Stayed in August 2023
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