1. The room was not checked carefully before we moved in. The garbage bin in the toilet was broken, can’t open the cover. Steel bar under sink was broken, can’t hang tower on it (that was fixed the second day though). There’s a rubber seal for the shower door just laying near the toilets for no reason. When I fed back this to the staff, I didn’t get a single apology. 2. Language. After booking the hotel, all the messages I got were only in French, had to use translation software. Could have prepared at least bilingual messaging. As a hotel near central Paris, should have prepared that not all the guests are from France / understand French. 3. Sound insulation. Very bad sound insulation in the room. Can hear people talking/walking in stairs in the corridor very clearly. The elevator also makes big noise. This is very disturbing at night. We couldn’t sleep without ear mufflers. 4. Shower water. Sometimes the water was not very warm, only around body temperature. It’s not enough for Spring at least. 5. The hotel breakfast was not well prepared. It was said the breakfast starts from 7:00-10:00. When we went there at 7:45, the light in the restaurant near the food court was still off. There’s an egg boiler but there was no eggs. Other than that, the breakfast variants are really limited, no fresh fruits for example.

The hotel is located in very quiet and nice area. It feels safe to walk out at night. Restaurant, grocery stores, metro/bus station are easily accessible. The rooms are newly renovated, downstairs near the reception you get deserts and water 24h.

Stayed in April 2024

My room is a bit small and dark..

Location is good! The hotel is very clean and comfortable. Love they have sparkling water to refill.

Stayed in April 2024

loved everything

location and hospitality

Stayed in April 2024

The rooms are small but very comfy and clean. The Hotel is located in a small street but if you walk about 10 to 15 minutes you are almost in the city centre. We had a room in the 6th floor and the view was wonderful!

Stayed in April 2024

Minor issue with electricity on arrival but was sorted

Spotless. Good breakfast. Helpful staff. Well located within 5 mins walk either direction between two metro lines.

Stayed in April 2024

Everything was perfect for me !

Everything was perfect ! Design and very comfortable.

Stayed in April 2024

The only thing that wasn't 10/10 was the breakfast, which had a very small variety of food and during 4 day stay it got a bit repetetive. Also there wasn't any fresh fruits or vegetable, majority of the food was sweet, not enough savoury options. Nevertheless everything was very tasty.

We really enjoyed our stay in Hotel Cervantes. Our room was ready before the official check-in so we didn't have to wait at all. Initially we got a room facing the train station which was very loud, but it was no problem to switch to room facing the street and we even got a bigger room! The staff were amazingly friendly. The location is great, you have four different metro stations within 5 mins from the hotel so you can get anywhere in the center in 15-20 mins. Montmarte is just a walk away. The interior of the hotel is really pretty and stylish. We would definitely choose this hotel again in the future!

Stayed in April 2024

Nothings to declare

Clean hotel, good service, great location

Stayed in April 2024

Love the location!!! And the rooms had great space!

Stayed in March 2024

The vibration from the train station and noises. Better sound proof required especially if you staying in the downstairs room next to the lift and staff room. Can’t have a good night sleep. Also bath room very old and tired, needs refurbished, felt like 2 start hotel. Bed sheet s and towels needs to be stainless.

Rooms are nice and clean. Particularly like the water station in the lobby especially with the sparkling water function. Staff are friendly.

Stayed in April 2024

The beds said queen size on website but was a double so it was a little tight for space. But very comfortable I just wish I had know before.

The staff were so accommodating and helpful. The hotel was lovely new and clean.

Stayed in April 2024

Lift is a bit noisy.

Good location, quite near to the subway station. Staff are really friendly.

Stayed in April 2024

Spaces

Kindle service

Stayed in March 2024

Great location and great staff. They were very attentive and kind. The room was beautiful and just renovated.

Stayed in April 2024

The hotel is located in a strategic position, with multiple metro line stations in less than 5 min walk. The neighborhood is quiet and safe, with several restaurants and cafes. The staff is friendly, and the price for a room fair.

Stayed in April 2024

Very comfortable room especially for solo traveller . Have alot of metro stations around in walking distance

Stayed in March 2024

My room didn’t have any views! The window was blocked completely and couldn’t even open it!

It was very clean and comfortable!

Stayed in March 2024

Clean room, friendly staff

Stayed in January 2024

Breakfast was very basic and many items were finished both days.

Clean room, polite staff.

Stayed in January 2024

Breakfast was a bit lacking jn variety

Spacious single room. Free coffee, tea and water in the lobby, comfortable bed, very friendly staff. Good location, close to metro but on a quiet street.

Stayed in March 2024

Very friendly, helpful staff. The location is close to metro and bus stations. Moulin Rouge is walking distance, everything is close. We will be back!

Stayed in March 2024

Nothing

The property was clean and staff was very helpful and friendly. The hotel is very close to all the montmatre attractions. The breakfast had lots of options and was delicious. They let us leave our luggage there, since our flight was later that day. The hotel is also very close to the metro and bus stops, which is a plus.

Stayed in March 2024

Rooms are on the small side, but that’s to be expected from central Paris.

Clean, good location, lots of small details to make stay more enjoyable.

Stayed in February 2024

Amazing staff and location , very welcoming atmosphere. And free coffee and gateau are a great extra!

Stayed in March 2024