18, Cours de l'Elbe, 77700 Serris, France
#180 of 243 hotels in Serris
Guests' ChoiceBased on 1873 hotel reviews
7.6Cleanliness
7.6
Comfort
7.7
Location
9.2
Facilities
7.6
Staff
8.4
Value for money
7.7
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Lee
United KingdomThe location was a bit tricky to find at first.
The location and convenience of Disneyland Paris were perfect, a short walk from both the park and a large shopping centre.
Stayed in February 2024
Reviewed: April 21, 2024
Suzette
PhilippinesThe Hotel is walking distance from the Val d Europe Commercial Centre and about 10-15 minutes walk from Disneyland.
Stayed in April 2024
Reviewed: April 15, 2024
Felipe
PortugalAir conditioner not worked.
Great value and location, the breakfast is very nice.
Stayed in April 2024
Reviewed: April 12, 2024
Sharon
IrelandBedroom space, the space around the bed was very tight.
Location to Disney
Stayed in April 2024
Reviewed: April 8, 2024
Emma
United KingdomShower couldn’t fix on the wall correctly, eye hole in the door couldn’t be covered.
Location, the layout, a good hotel
Stayed in March 2024
Reviewed: April 6, 2024
Dinesha
QatarPoor services
Excellent location
Stayed in April 2024
Reviewed: April 5, 2024
Leonie
IrelandNothing
Bright, clean, close to Disney
Stayed in March 2024
Reviewed: April 1, 2024
Silvia
United KingdomBig clean room-apartment like, good location with free shuttle bus available to Disney several times a day and friendly staff. Parking available at extra charge.
Stayed in March 2024
Reviewed: April 1, 2024
Rhian
SpainOur toilet was separate to the rest of the bathroom (sink and shower). Only one pillow per person. No sharp knives in the kitchen (only butter knives). Mould in the bathroom and found several spiders in the bedroom (I hate spiders!). Centralised heating system so we couldn't change the thermostat - we were cold in our room.
Great location close to a big shopping centre with plenty of restaurants and a supermarket, and 15 minute walk from the RER train station. Free shuttle bus to Disney just across the road. Comfy sofa bed and spacious apartment. Nice little nook in reception with toys and books for kids to play with.
Stayed in March 2024
Reviewed: March 30, 2024
Ruvinder
MalaysiaFree shutter bus, free welcome coffee.
Stayed in March 2024
Reviewed: March 30, 2024
Steph_a
MaltaWhile I understand that this is not a conventional hotel because its also an apartment, I would have appreciated for the room to be cleaned at least after 3 days and a change in bed linen. I cannot understand why they would charge extra for such facility. The breakfast is extremely expensive - €18 and English Breakfast is not offered.
Location is excellent. A 15 minute walk to Eurodisney and 5 minute walk to the shopping mall. Shuttle service to Eurodisney is top notch, always on time and at various times as well. Room are spacious and convenient to do meal preps for the parks.
Stayed in March 2024
Reviewed: March 29, 2024
Eduarda
PortugalThe hotel needs some maintenance overall.
The location and the size of the room was perfect for our family!
Stayed in March 2024
Reviewed: March 28, 2024
Darren
United Kingdom15 mins walk to Disney or the hotel has a free shuttle bus
Stayed in March 2024
Reviewed: March 27, 2024
Rui
PortugalThe hallways really need renovation.
The location,close to the shopping mall and close to Disneyland.Clean.
Stayed in March 2024
Reviewed: March 27, 2024
Sarah
United KingdomCommunal areas could do with some attention
Location 5* Good size rooms
Stayed in March 2024
Reviewed: March 25, 2024
Diane
Isle of ManThe cleaner didn’t attend for the 4 nights we stayed so our bins were full and smelly Travel cot is very hard because there’s no mattress
Excellent location close to supermarket, train station and Disney parks Separate bedrooms Modern rooms
Stayed in March 2024
Reviewed: March 25, 2024
Natalie
United KingdomRoom card didn’t work each day we were there and we kept having to go back to the front desk. Found to be a fair few woodlice/bugs in the room/bathroom over the few days we were there but unsure where they were coming from.
Close to Disneyland & shopping centre/restaurants nearby
Stayed in March 2024
Reviewed: March 23, 2024
Robert
United KingdomSome reception staff unhelpful but most went above and beyond. Some dubious messaging received beforehand and no response re travel cot but on arrival not a problem
Room had everything we needed, location was perfect and nighttime staff were exceptionally friendly and helpful
Stayed in March 2024
Reviewed: March 22, 2024
Rita
United States of AmericaThe hot water for showering runs out very quickly.
I felt very comfortable, it has a beautiful view and a small market with useful little things. The transportation to and from Disney made things much easier, and I could also go to the station near Disney when leaving.
Stayed in March 2024
Reviewed: March 21, 2024
Aisling
IrelandStaff while polite were slow to assist, the two times we went to reception we were held waiting for assistance while staff ate or were caught on the phone while other members of staff could be hear chatting elsewhere and not at the desk. We were here for 4 days and room was not cleaned or were new towels provided. Not a deal breaker but worth mentioning as it then took over 10 mins to get some towels at reception.
Brilliant location for Disneyland and Val D'Europe Shopping center, nearly in the middle of the two and not too far from a RER either. Only a 15 min walk to both Studio room plenty big for 2 people, great to make breakfast before heading out for the day. Beds were comfy and hotel was quiet despite obviously being full.
Stayed in March 2024
Reviewed: March 19, 2024
Shaun
United KingdomWallpaper in hallways was in need of updating
Location / cleanliness
Stayed in March 2024
Reviewed: March 17, 2024
Lisa
United Kingdompillows very flat and limited so I would recommend taking your own if you can
perfect location for Disney
Stayed in March 2024
Reviewed: March 14, 2024
Kendall
United KingdomNeeds a face lift and some investment - roof leaking so buckets in corridors and walls all need decorating
Stayed in March 2024
Reviewed: March 12, 2024
Sarah
United KingdomThe hotel offers a free shuttle service to and from the Disney parks which was very useful. Even then, it's only a 15 minute walk to the parks. Our room was presentable and well maintained, and the staff were very kind and helpful.
Stayed in March 2024
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