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31 rue Desire Granet, 76800 Saint-Étienne-du-Rouvray, France
28 June 2016
3 May 2016
눉This was not a hotel, it was a former hotel/ building site. There was no reception, no restaurant, no bar, there was a temporary office. There were maybe two rooms habitable, although your website said only 5 rooms available on this site. I presumed that meant the hotel was busy, not that it did not exist. I was the only person staying there. Most of the rooms had no front walls or windows. I was told that I could find a restaurant in the town, but I did not want to go out alone looking for a restaurant, on my own on a Saturday night. The bedroom smelt strongly of paint. There was no handle on the bathroom door, the tap on the hand basin was not fixed, there were no clothes hangers, there was no kettle or drink making facility, there was no hot water in the evening although there was the following morning. Breakfast was served in the temporary office. The whole experience was the worst that I have ever had in 55 years of traveling. There was no mention of extreme building work either when I booked, or when the 1 employee phoned to ask my arrival time. I cannot believe that I was exposed to this, and was so tired after driving all day had insufficient energy to go and find another hotel
눇Nothing. I was tired and very nervous. I was too tired after driving from almost the Spanish border to go and look for another hotel. I could not believe the situation that I was in. I am a 70 year old lady, with some health issues but generally quite resilient.
14 May 2016
눉Restaurant was not open, plus check in could be earlier
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