10 Rue De Béthune (adresse postale) / Entrée rue de la Vieille Comédie, Lille Centre Ville, 59000 Lille, France
#26 of 56 hotels in Lille
Guests' ChoiceBased on 192 hotel reviews
7.9Cleanliness
8.4
Comfort
8.2
Location
9.5
Facilities
7.8
Staff
9.0
Value for money
8.0
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 2, 2024
Gerbrand
NetherlandsPrepayment asked. Why if booking gave creditcard and reserved $?
Perfect location
Stayed in March 2024
Reviewed: February 19, 2024
Denise
United KingdomCentral location, friendly staff.
Stayed in February 2024
Reviewed: January 21, 2024
Juan
NetherlandsAll
Stayed in January 2024
Reviewed: January 16, 2024
Wendy
United KingdomShower
Location perfect.
Stayed in December 2023
Reviewed: January 9, 2024
Joseph
United KingdomThere were two staff that took around 10 minutes to check someone in while we were waiting to check out. It took faaaar to long and it didn’t need two people. They didn’t address us at any point in that time so we felt a bit forgotten unfortunately.
Very clean and very accessible
Stayed in November 2023
Reviewed: December 27, 2023
Modanig
DenmarkNo elevator and some elements in the bathroom looked worn down
The location and the friendly staff
Stayed in December 2023
Reviewed: December 10, 2023
Debra
United KingdomThe stairs! It needs more prominence that this place does not have a lift, thankfully we were on the 1st floor, but still two floors up! Room was small, nowhere to put your folded clothes, a kettle would have been nice
Fantastic location for the city centre and for the Christmas markets. Staff were really pleasant and helpful. Breakfast small but great choices.
Stayed in December 2023
Reviewed: December 6, 2023
Jamie
United KingdomThe room was very small, but we were warned about this before so it was acceptable. The only criticism was the room needed a good clean as it was very dusty.
The location was on a quiet pedestrian street, in the centre if the city. The staff were very friendly, and gave us all the information needed for our stay. The breakfast was good, with a good selection.
Stayed in December 2023
Reviewed: October 26, 2023
Wouter
NetherlandsTowels were clean but a little old. Bathroom could use an extra lamp above the shower. Coat hangers are present but no place to hang them.
The hotel is very centrally located. Friendly staff. Delicious breakfast. Comfortable bed.
Stayed in October 2023
Reviewed: October 23, 2023
George
United KingdomNo lift in hotel and rooms could have a place to store you luggage more choice of tea/coffee in room only 2 pods available .
Room on 2nd floor at rear of hotel very quiet . Coffee available in room as was free coffee downstairs in reception area . Staff always on hand to help . We arrived early allowed to leave our luggage and this was taken to our room when room was ready 10/10 for the staff.
Stayed in October 2023
Reviewed: October 9, 2023
Justin
United KingdomGreat central location, very friendly staff and an extremely comfy bed.
Stayed in October 2023
Reviewed: October 9, 2023
Martin
United KingdomWhilst we were there for the rugby world cup (and the higher cost is in some way justifiable) , the cost was higher than other cities around France where i'd been to other matches.
Lovely staff, great location, clean - ideal!
Stayed in October 2023
Reviewed: October 7, 2023
Emils
LatviaBusiness trip was meant to be paid from the company card through booking.com, but they didn't take the payment so had to pay with the personal card. More information: Went there for a business trip, my company booked the hotel with the booking website. They have placed the company debit card to pay for the trip. Everything was good, I would suggest the stay to anyone. However, at the checkout (!) not at the check-in (and I stayed there for 4 or 5 nights!) the receptionist has stung me with "your room isn't paid for". So I had to pay with my personal debit card because I was too late for train. The receptionist was also rather rude about it "we don't take pre-payments", I said "can you at least E-Mail me the invoice?", to which she said "I will print it". Honestly ridiculous and costed my company 200-some Euros in tax returns. If you're looking for a hotel that has decent operations, steer clear.
Stayed in October 2023
Reviewed: October 2, 2023
Jason
United KingdomGreat little touches in the room
Stayed in September 2023
Reviewed: October 2, 2023
Tom
United KingdomThe payment process was odd. I was charged ahead of time, then refunded. Then charged at the hotel but paid more than the price quoted on booking.com? (Not a lot more, but still odd).
The hotel and room were both lovely, and the staff were helpful and cheerful. The bed was nice and comfy and the shower cubicle was nice and big. The location is great, right in the middle of the city.
Stayed in October 2023
Reviewed: August 20, 2023
Jackie
United KingdomOnly drink tea so would have liked a kettle but we bought one and left it there so hopefully our next visit we can use it x
Location friendly staff comfortable bed absolutely loved our stay here.
Stayed in August 2023
Reviewed: August 8, 2023
Shee
BelgiumHaving to drag the luggage all the way up to the third floor was a downer especially after travelling all day. A lack of elevator was only revealed after booking. The room was okay but could have been a bit cleaner, especially the bathroom! Coffee machine in the room did not work.
Great location near the city center and the train station. Very friendly staff.
Stayed in August 2023
Reviewed: July 13, 2023
Veronica
ItalyI would add a towel handler close to the sink, plus I would advise guests of the presence of mosquitoes in summer: a protection on windows would be much appreciated.
Optimal and central position, room with dicreet space, clean room, nice and available staff. I liked the style of the hotel and I appreciated that the forniture is new.
Stayed in July 2023
Reviewed: July 10, 2023
Katharine
United KingdomNo lift. Very tiny room. Coffee machine didn’t work. No uk or us tv channels.
Small but clean and good breakfast. Excellent central location. Receptionist was friendly and helpful.
Stayed in July 2023
Reviewed: July 3, 2023
Meiyee
MalaysiaTo carry my bag up using staircase. Also the downlight at the basin was not working well.
The room and the bed.
Stayed in July 2023
Reviewed: June 29, 2023
Tessa
NetherlandsSome rooms were a bit small.
Great location, in the middle of the city
Stayed in June 2023
Reviewed: May 30, 2023
David
Australiathe area is nice with good food and drinks places - but the area smelt of pee and too many drop out people harassing for money etc:
room good - breakfast good - staff good
Stayed in May 2023
Reviewed: May 29, 2023
Roger
United KingdomToilet squeezed under sink (not joking) made it difficult to use and extreme accuracy an essential requirement. Bathroom sink cracked a long time ago and left damaged. Shower tray damaged same as sink. Window blind fell down. Breakfast area is tiny, people standing up eating Brekkie as layout chaotic and unusable. standard of breakfast itself poor, although probably worth the 10 Euro surcharge. If it wasn’t for the superb location and car parking I’d probably advise looking elsewhere tbh. However, those two attributes make it well worth accepting the foibles.
Location is absolutely superb. Parking in city centre very welcome (must pre-book). Staff were excellent and helpful. Room was very clean. this is a quirky hotel ideal for a short weekend break - would visit again.
Stayed in May 2023
Reviewed: April 30, 2023
Linze
NetherlandsThe corridors look a bit rundown.
Central location. Late checkout. great staff and own payed parking nearby in garage. Coffee machine in room.
Stayed in April 2023
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