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Reviews of Mosaikhotel 3 stars

56 Bd Victor Hugo, 64500 Saint-Jean-de-Luz, France

#23 of 24 hotels in Saint-Jean-de-Luz

Guests' Choice

Review score

Based on 73 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 4 March 2024

    9.0
    Very friendly host, nice room, nice town
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    nothing really ;-)

    Very friendly host, nice room, nice town

    Stayed in February 2024

  • Reviewed: 21 November 2023

    9.0
    Friendly welcome, great location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    We couldn't find shutters for the windows, which meant there street light coming in all night, but it didn't stop us from having a great night's sleep.

    We received such a warm and friendly welcome on arrival that we couldn't help but like the place immediately. The room was simple, but clean and cute, and everything worked easily with practical design. The room was quiet at night, even facing the street. We paid to use the parking, and loved being able to walk to everything easily. Would happily go back next time we're there.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    7.0
    Mosaikhotel is good value for money for a few days in Saint-Jean-De-Luz
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a basic room with kind of old matress. Bathroom was small.

    Location, price and staff were really good. Breakfast was satisfactory. The good lady at the reservation showed us free parking next to Police station and carefully suggested restaurants to eat.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    8.0
    We needed a hotel that could accomodate a large car and 4 bikes, which Mosaikhotel did
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Location was great ( in town) and we were able to use the underground car park for car and bikes ( at a squeeze)

    Stayed in September 2023

  • Reviewed: 15 October 2023

    9.0
    Fantastic, very hard working staff
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was copious , the staff always present to provide any missing items.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Close to the centre of St Jean de Luz this hotel is rather old fashioned but comfortable. Reasonable French style breakfast. Bike storage in the garage.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a lot of character, but it is a functional hotel that provides an efficient service.

    Location was excellent, really central. Parking...which had to be pre booked...was a real boon in such a crowded town. The hotel was dog friendly too. Very secure with keypad entry.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ensuite was not a full ensuite. Actual handbasin and shower in the bedroom.

    Bed very comfortable, great air conditioning and rooms very clean. Toilet in small room off bedroom, wash hand basin and shower actually in the room. Rather strange to me - however shower was very good with lots of hot water. Blinds on window did not darken room and street lights lit up the bedroom all night. Receptionist was very helpful and gave us a map of the area advising where to visit. Would definitely recommend this hotel if visiting St Jean de luz.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    the mattress was very soft and the air felt a bit damp after taking a shower as it is literally in the room

    The rooms were cute and quirky

    Stayed in July 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Shared patio area outside our ground floor room

    Central location, friendly helpful staff

    Stayed in August 2023

  • Reviewed: 25 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, spacious room, very clean, Christine was absolutely lovely. Not only did she help us massively with the car parking, she moved her car from in front of the hotel to allow us to park there. Really keen of her, and so appreciated, as was her help with understanding the town, best route and places to eat. A thorough enjoyable few days away, would definitely recommend

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Great staying!
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights

    Mosquitoes were entering from the courtyard, which annoyed me when I went to bed.

    Booked a studio-type room. Very spacious and comfortable. The kitchen was also quite well-equipped. I have stayed there before and all the staff is as friendly and helpful as ever.

    Stayed in July 2023

  • Reviewed: 16 May 2023

    9.0
    would recommend it
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The friendly, knowledgeable staff, Christophe was very helpful on several fronts. Breakfast was excellent good parking facilities

    Stayed in May 2023

  • Reviewed: 13 May 2023

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The entrance to the parking is VERY tight, even for a normal car, you have to be careful!

    Our room was clean and spacious. It was great to be at the city centre. Good value. The parking was practical (20 euros a day).

    Stayed in May 2023

  • Reviewed: 7 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Lots of noise from upstairs at midnight and early in the morning. Also from the room right next to us. We did hear basically everything. We missed a minibar in the room. Breakfast overall was ok, but we expected a bit more variety. Its a basic buffet so it does the job but i really think 12 euros is slightly expensive. One of the ladies running the breakfast area was not specially nice.

    Location was great. Not right in the ville centre but it was close enough. Quite area with parking spots nearby. Room was big, comfortable and bathroom is size ok too. The man who welcomed us was very nice and charming.

    Stayed in May 2023

  • Reviewed: 4 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    great location. St Jean is superb town to visit. hotel central but quiet. owner was really friendly and very helpful.

    Stayed in January 2023

  • Reviewed: 18 October 2022

    9.0
    staff were very welcoming and helpful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    no bar for a late evening drink

    central location and good sized rooms

    Stayed in September 2022

  • Reviewed: 17 September 2022

    8.0
    Nice stay in St jean
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Ensuite meant that person on sofa bed had to come through main bedroom

    Location ans spaciousness

    Stayed in September 2022

  • Reviewed: 2 August 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    helpful staff

    Stayed in August 2022

  • Reviewed: 22 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    Staff were helpful but could maybe be more welcoming

    Enjoyed our stay and a very handy location for anywhere in St Jean Du Luz although parking is tricky,as with anywhere in town.

    Stayed in July 2022

  • Reviewed: 15 May 2022

    9.0
    Full recommend
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    5 min walk from the old part of the city, very friendly and helpful staff.

    Stayed in May 2022

  • Reviewed: 18 March 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Thank you for a lovely stay and friendly guidance of the area.

    Stayed in March 2022

  • Reviewed: 25 October 2021

    8.0
    Great location, everything walkable from there
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    It was our first visit to the location and the hotel was perfect for us; we were travelling back to the UK from the Pyrenees. You do need to book a car park place in the secure, underground park park in advance- be warned its quite tight in there. The receptionist gave us an excellent recommendation for a restaurant for our night there. The room was quiet and clean.

    Stayed in October 2021

  • Reviewed: 1 October 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our bedroom was overseeing the boulevard and as a result was a bit noisy when we left the window open. The staff were very polite and helpful.

    The room was nicely decorated, comfortable and the breakfast was very generous and tasty, even providing for those on gluten-free diet!

    Stayed in September 2021

Showing 1 – 25

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