Everything was amazing

Beautiful setting Outstanding staff and attention to detail Lovely food in the hotel restaurant for lunch and breakfast - didn't get a chance to try for dinner Amazing room and amenities

Stayed in April 2024

The best staff and service I’ve ever experienced

Stayed in March 2024

just notice that pool is heated but not warm as 33 C, it's around 28C so it's not that warm.

Amazing place! View and location are amazing. We really enjoyed, booked for 3 nights. The room, resturant and facilities are very luxury. Crew is really nice and welcoming.

Stayed in March 2024

Nothing.

My husband and I visited Aix-en-provence from March 21-26. We stayed in Les Lodges Sainte-Victorie Hotel & Spa for the entire trip. The staff were attentive and helpful, as English speakers, we never felt left out or treated without respect. Special shout out to Benoit, Gregory and Laurent, thanks to them, we had an amazing trip in Provence. The Les Lodges crew has maintained the highest standards of hospitality that the company should be proud of, and cherish. For anyone who reads my post, this is a hotel you don't want to miss if you plan to stay in Provence.

Stayed in March 2024

We had to leave…

Everything, the location, the rom, the gardens, the pool, the spa… the view , the kindness of the crew, the restaurants, proximity of Aix and its cultural heritage, proximity to trails just outside of the property

Stayed in March 2024

Spa area is a bit small for the hotel size

Very nice staff, super helpful and kind ! Beautiful surroundings Rooms are huge and nice

Stayed in February 2024

Nothing

The hotel was amazing. The location is situated close to the city but seems like you are in a secluded French village. The ambience was warm and welcoming like being in dream home away from home. The staff were extremely helpful and friendly especially the concierge.

Stayed in January 2024

For menthe only negative was the « one use » Toiletries in the bathroom - they should be replaced with more environmentally friendly alternatives

Beautiful, tastefully decorated - a haven We ate at both restaurants - excellent and catered to lactose intolerance guests. The staff were a stand out - special thanks to Chloe and Benjamin who took excellent care of us and made sure we had a relaxing and memorable weekend

Stayed in January 2024

Don’t change

Location amazing but made by the staff who where helpful friendly and professional

Stayed in September 2023

but a bit too far out of Aix - the shuttle wasn’t working while we were there so we had to rely on taxis. Breakfast was expensive and no option other than buffet available.

Beautiful setting & very comfortable rooms. Staff were wonderful and went above and beyond to be helpful.

Stayed in September 2023

Nothing really, perhaps a slightly larger gym would be good.

Great location and very attentive staff.

Stayed in September 2023

Beautiful property and great services including a shuttle to Aix.

Stayed in September 2023

Very well located. An oasis in Aix en Provence with stunning surroundings. We went on a beautiful hike. Property is a dream! You felt like you were in a large, luxurious family villa.

Very peaceful and relaxing. Staff very accommodating! Sebastien and Laurent (concierge) really went above! Rooms were spacious, modern and clean. Very comfortable. Hotel shuttle took us to town regularly.

Stayed in September 2023

The wooden steps down to the rooms need a refit. But everything else was perfect.

It was laid out for maximum enjoyment with distinct areas to create a different ambience.

Stayed in August 2023

Beautiful views. Room decor is warm and stylish. Peaceful, relaxing and comfortable.

Stayed in August 2023

expected more rustical interiour

the best thing about this property is stuff, especially Manager - dinner in garden with jazz performance was fantastic

Stayed in August 2023

Would have been good to have a separate lunch menu as it was the same for dinner and lunch

Amazing service, amazing setting and amazing area to stay in. Will definitely be returning

Stayed in August 2023

Room: The shower was a bath, so we had to hold the handle. Restaurant: For the prices, the service is not good enough. Here I mean, not attentive to needs of new refreshments, mainly. I also received a well-done steak after ordering medium rare and had to wait 20 minutes for a new one, resulting in us not eating together and a cold side dish. The cleaning took very long when we needed to change into swimming gear. The gym was too hot with limited equipment. For the level of stars, some things could be better.

Very service minded front desk and front desk staff, including valet service. Their michelin restaurant was incredible. We had an outstanding meal with great local wine and a view to die for. Very quiet and great for relaxing. Amazing surroundings and beautiful building. Private large balcony (we had one of the lesser priced rooms). Charging of electrical car. Nice staff.

Stayed in August 2023

Amazing location!

Stayed in July 2023

add the shuttle bus schedule to bus station or train station May I give a suggestion to Booking.com? It’s better to include the breakfast in your booking since the charge from booking.com is higher than the hotel’s.

Warm staff and nice service

Stayed in July 2023

some of the rooms on the ground floor don't have privacy - passing by people can disturb you

The team of the hotel is above any expectations, I am very grateful to all of you, who work in the hotel, for making my stay unforgettable wonderful experience. Special thank you to the leader of concierges and his team. Food is excellent, pools are very nice, garden is beautiful, views and overall atmosphere of the hotel I would describe as heaven if you would like to be close to Aix-en- Provence and enjoy nature at the same time.

Stayed in July 2023

Not a deal-breaker but one evening, my friend and I went to L'Atelier for cocktails after having dinner in Aix. We were still a bit hungry but didn't want a heavy meal, so we asked if we could each just get a salad and french fries. The kitchen accommodated our request but I was a bit put off by being charged $30 each for the meal when the entree including the salad, fries, and protein was $37. That came across to me as maybe an arrogant chef who scoffed at us ordering something "off-menu." Despite my distaste for the price, the salad and fries were outstanding. For what my two cents are worth, I would suggest that L'Atelier offers a small bites/tapas menu for those who might want to nibble over cocktails and limit this menu to the lounge seating areas, not the dinner tables.

Les Lodges Sainte-Victoire is a beautiful, peaceful property set among lush greenery w/ a stunning view of Montagne Sainte-Victoire. The staff is so friendly, gracious, and accommodating. Although the room was on the smaller side, it was spotlessly clean and well-equipped. The large very private balcony was perfect for relaxing with a cup of coffee in the morning.

Stayed in July 2023

It's a small criticism but we did wait a while at the bistro to have our order delivered. However, the hotel was exceptionally busy during our stay so this was understandable.

The staff were exceedingly courteous and unbelievably helpful. The best I have ever encountered in a hotel and I have travelled extensively.

Stayed in July 2023

Breakfast was poor one day due to staff issues. That said the property was aware and didn’t charge for this. Could do with a little more attention to the bistro style restaurant in the hotel and more choice on the menu. Michelin star dining isn’t what you want every night of a 3 night stay - and the gap between the standard of St Esteve and the Ateliers was very large in terms of choice and standard

Fantastic location and views. Great pools and grounds. Very helpful reception and concierge staff.

Stayed in June 2023