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Reviews of Mercure Lyon Centre Saxe Lafayette

29 Rue de Bonnel, 3rd arr., 69003 Lyon, France

#52 of 125 hotels in Lyon

Guests' Choice

Review Score

Based on 408 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2024

    9.0
    Very good hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked this hotel for a concert in la défense, the hotel is super clean, with gym opening for 24 hrs. What I like is the leisure room very big, with drinks and snacks, as long as you are a guest, you can stay there. After the concert, it was late, everyone went to that room to eat, it is so nice! Recommend the hotel!

    Stayed in February 2024

  • Reviewed: March 10, 2024

    8.0
    A great stay not far from the Old City
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Spacious, clean rooms, great breakfast buffet, nice staff

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room and bathroom could do with a makeover.

    Good breakfast, location is fine, comfortable bed.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Nice, clean hotel, poor SPA facilities
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I missed some fresh vegetables and olives to breakfast. One elevator from 2 was not in service during our stay, so we had to take stairs each time , because the waiting time was very long for a single elevator serving the entire hotel. It’s the first hotel I stayed, with 4 stars and SPA acces and not offering room slippers and bathrobes included in the booking price. The bath robes were missing at all and for slippers I had to ask to reception and pay an extra charge of 5 Eur for each pair. Then we had to go to the very small pool, very crowded, kind of a jacuzzi dimension, dressed in tour own cloths, change there in swimming clothes and receive a face towel dimension to use for pool/sauna. So if you are going with children I wouldn’t recommend to choose this for SPA reasons, because is not a quite chip hotel. In our case, we chose it also by this criteria and we were disappointed.

    I stayed here together with 3 other families of friends, each with 1-2children. The room was clean and the beds comfortable. Central location, walking distance to old town, river, restaurants and Halles de Lyon. Nice to have acces to the drinking water in the hotel corridors. Delicious breakfast with many choices. Friendly stuff but hardly understanding english, at least in the bar/restaurant. Few things to be ordered in restaurant menu, but tasty.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    reason for choosing this hotel was due to it having parking - when we arrived after a long tiring drive was advised car park was full and had to park across the road in public car park at my expense

    .

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Completely average. They don’t have a proper spot to hand over your car

    Amazing breakfast

    Stayed in January 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reason property selected was due to having parking - but after a long drive arrived to be advised parking was full and needed to leave car in public car park across the road at my cost

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Good value for money!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room was very clean and comfy. We really liked being there and its location. We did not get breakfast.

    Stayed in November 2023

  • Reviewed: February 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower in the bathroom was a bit slow running. There could have been some english breakfast tea as well as earl grey and there was no milk.

    The restaurant was excellent. The food was top notch and the staff very attentive.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Perfect base for exploring the city.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Large comfortable rooms and nice to have a pool for relaxation.

    Stayed in January 2024

  • Reviewed: February 2, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    - it was too warm in the room and there was no possibility of setting the temperature for a night to a level comfortable for me ( 20 degrees C). I tried to open the window, but it was relatively noisy even during the night. - I asked for a late checkout, and reception kindly agreed to check me out at 13:30 instead of noon, but then I came to the room, the key card did not work, so I needed to go back to reception and ask to fix it. I took 3 minutes,but I was in a hurry. - breakfast - good, but they started to remove food and drinks 5-7 minutes before end time.

    Overall good, however, there were a couple of issues:

    Stayed in February 2024

  • Reviewed: January 31, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Privilege King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was very small Bed was not comfortable

    Very welcoming Breakfast was excellent

    Stayed in January 2024

  • Reviewed: January 24, 2024

    7.0
    Great size rooms and location
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool needs to be warmer, some breakfast items need to be warm - pancakes and waffles

    Room size, location and breakfast

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    All ok in general
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food in restaurant was bland

    Friendly reception staff

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Good location, simple neat room, breakfast was amazing!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was small for price . More coffee sachets please .

    Breakfast

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Was a little pricey when we decided to stay an extra night

    Location to the center, accessible, amenities

    Stayed in December 2023

  • Reviewed: December 20, 2023

    8.0
    A pleasant experience altogether
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    No mulled wine in reception

    Central location

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    The location was perfect
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The location was very good, walking distance to every attraction. Room was not bad, breakfast was also good

    Stayed in December 2023

  • Reviewed: December 7, 2023

    7.0
    Good place to stay, well located hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    The hotel policy says that you need to have a credit card to lock the double of the price of the room (I understand, but that's a lot of money to be locked). There was a mistake when paying in the end of trip (breakfast money was going to be payed but no breakfast was consumed). I guess the mistake wasn't on purpose, either way if I didn't pay attention I could've paid it. However, in the end I payed what was supposed, everything was fine.

    The room is fine, nothing fancy but good enough for a trip in the city. Everything was clean, the room was in the right temperature and it's well located in the city. The staff is nice and there's a restaurant in the hotel if you don't want to get out.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    breakfast was perfect

    Stayed in October 2023

  • Reviewed: October 22, 2023

    7.0
    Same as always-good!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They automatically add breakfast on to bill and it is up to you to tell them you did not consume.

    Great location

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Great Location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location , towels, easy car parking

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Decent based to visit Lyon
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    Pool is very small.

    Good location. Reasonable fitness centre.

    Stayed in August 2023

  • Reviewed: September 28, 2023

    8.0
    Everything was good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    Everything was pretty good and location was great for easy access to old town. Room was fine, breakfasts were really good. They also served dinner which was fine for a quick bite.

    Stayed in September 2023

Showing 1 - 25

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