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40 Avenue de la Fosse des Pressoirs, 77700 Magny-le-Hongre, France
November 30, 2015
November 29, 2015
눉Had to wait forever at the front desk. If you have a hotel with more than 400 rooms you don't put just 2 people at the reception!
눇Shuttle bus works well!
November 29, 2015
눉Some staff were great and really helpful, others not so good. e.g. no apology for pool being out of use regardless of not being made aware until check-in. A simple "sorry but..." would have satisfied me as I know these things happen but felt as if we were just being informed, even though we had fully intended on using the facilities. Room service was generally good but didn't receive some ice cream that I ordered even though the order was read back to me in English. These little things took the shine of an overall great hotel. Could have been solved by just a little better customer service from a couple of staff.
눇Great location close to Disneyland with free shuttle. Rooms were simple but décor was good and room was nice and clean. Breakfast was a good range buffet. Would be a nice place for kids with arcade, pool tables, a little shop and decorated with fun suits of armour etc. Some staff were lovely, especially one who rang the Eiffel tower for us to confirm a booking, really helpful and polite.
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