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3 Allée Jacques Berque (31 Quai Malakoff), 44000 Nantes, France
18 May 2016
눉I still can't understand why this was sold as a 4 star hotel. On the overrall, it was a great disappointment and I would never recommend or go back there. We choose it especifically because it included parking, but once we arrived we found out that parking was 12 euros more (it wasn't clearly stated on the website nor informed when I asked on the phone to confirm they had parking), and parking was in a confusing lot dettached from the reception. We were instructed to stop at the entrance, take out our bags and then park in this Resident Evil style parking lot, 30 metres from the hotel. OK. But then there was the room. We stayed in the 606. The room was way smaller than any 3-star hotel I have ever stayed and looked like a single room with an extra bed stuffed in to charge as a double room. Not to mention after taking a shower, exhausted from the long trip and trying to find the hotel and navigating their weird, dettached parking lot, we realised there was only one towel (in fact, all the amenities were clearly prepared for one person). We called reception and were informed the receptionist was alone and was the only person working (in the whole hotel?) and I would have to go down and get the towels myself. Then, the internet wouldn't connect to my computer no matter how much I tried, it kept displaying the message ''connected - no internet''. Breakfast was also way below average French hotels - it was pretentiously fancy and lacked basic stuff - 3 types of ham and no cheese, lots of sweet pastry and only one type of bread. If you don't eat pork, it was bare and poor in options. It was a sad stay from the beginning, and the overral cost benefit was appalling. Later on we moved to the Astoria and had a much better service and experience.
눇It was well located and staff was friendly. Nice small kitchen and great bathroom.
8 March 2016
눉Difficult to find the hotel at night, better signs to reception.
눇Organic cosmetics, organic tea and hot chocolate, very clean, light, comfy the beds, adequate kitchen facilities, slippers and helpful staff. Warm room, stylish bathroom with power shower, pleasant view of the river. Free bottled water at the gym facilities!
15 December 2015
눉Initially difficult on arrival to find hotel and separate parking - this should be clearer on Hotel advertising. However the Hotel staff were excellent and very patient in guiding me to the hotel by mobile phone.
눇Helpful and friendly Hotel staff. The view over the river Loire. Central location with easy access to Nantes.
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