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14 rue de La Roquette, 11th arr., 75011 Paris, France
10 July 2015
눉first room offered - no lift - 4 floor. Then offered room second floor after climbing up 4 floors. Room very very hot. Offered fan which was not efficient. Toilet flush didn't work - had to lift cistern lid to operate. Mirror and integral shelf in bathroom cracked. Bedside light non working. Only one pillow but on requesting another late was told no access to one. A very poor service. Stayed there twice before and thought it value for money. I would like a refund to reflect what I actually received. I was so happy with the man who got me the fan and some mineral water and readily gave him 10 euros for being kind. Please could you respond to this.
눇location - close to the opera house -one or two helpful staff
28 June 2015
2 July 2015
눉There is no elevator! This was not indicated in the facilities of the hotel!! The airco turned out to be a fan!! Not very pleasent at 30 degrees C
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