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54 Quai De Bacalan, 33300 Bordeaux, France
23 January 2016
눉The hotel rooms have a "smokey" odour. After we asked to be moved to a 2nd room and we complained again, they informed us they were aware of this odour as it was a regular comment. Quite dark in the corridors, not at all inviting. In the corridors it smelt like a sauna. The rooms were not clean. At times there was no hot water to shower. Staff (lady) at check-in was not at all friendly nor helpful. Had to pay a deposit for the umbrellas (stylish but not at all practical). Had to call house keeping/reception every day for things that were not replaced (IE bottles of water, shower gel.....) This hotel has potential but needs management to step up the game if it is to compete.
눇The website, as it sells it well! The big bath. The gentleman that checked us out
14 November 2015
눉Odour from loo by reception, corridors musty, a bit gloomy, heat too high did not feel clean
눇Wonderful breakfast, funky room and design.
1 December 2015
눉room falling to pieces, had to change room as window would not close
눇location near river
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