I booked a room with a view of the Eifel as per photos shown when you book. Despite paying a very high amount for the room, we had to lean out of the windows to see the Eifel. Thus not as per expectations created by the photos. I was extremely disappointed with this. Being winter season opening windows to see the view was not really very convenient.

The hotel staff was very friendly. The hotel is a short walk from the Eifel. The hotel itself is a stunning building and was beautifully decorated during the Christmas season. Truly breathtaking. The rooms are beautiful and has all amenities to create a 5 star experience.

Stayed in December 2023

We liked everything, although personally, I prefer a different location to stay in Paris. Nevertheless, I would return.

We loved everything. The staff was very friendly and professional. It was a dream. Thanks to all of them for their help and recommendations of Paris.

Stayed in December 2023

The best hotel I’ve stayed

Stayed in June 2023

There could be some flowers on terrace, it would be better for beautiful photos.

Very kind and professional staff, great attention, everything in hotel was gorgeous and beautiful. Birthday surprise was very special and unique. Everything was clean and sophisticated. Huge terrace. Happy for this choice.

Stayed in August 2023

The add ons they did when you had room service and excursions were far more expensive from the hotel, also when they booked you taxis they were double the price than the same taxis .

The hotel was stunning and the staff were extremely friendly the food was delicious they went above and beyond for our children and we didn’t think it would be a kid friendly hotel but the kiddie dressing gowns and slippers were a great touch.Also the kid teddy bears and umbrellas were adorable 🥰

Stayed in August 2023

The staff is very friendly and helpful, the hotel room and general interior look beautiful und well kept. I was lucky and got an upgrade as well. The pool area is clean and spacious and the massage I had was wonderful. Special dietary needs and allergies can be accomodated perfectly. I'll definitely come back when I'll return to Paris.

Stayed in July 2023

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This is beautiful property with extremely helpful and accommodating staff.

Stayed in June 2023

Clean near to the city centre

Stayed in June 2023

The breakfast was not to our expectation.There was not much choice.

Stayed in June 2023

prices are on the high side

fantastic rooms service & location

Stayed in May 2023

Nothing to dislike.

Everything was absolutely amazing.

Stayed in March 2023

Nothing

Location, staff, facilities The concierge team was fantastic and helped us with our ever changing plans! (Thanks James and Constin) Fantastic dining in experience too (thanks Francesco)

Stayed in February 2023

Every single bit of this Residence!

Stayed in February 2023

I didn’t get to see other areas of the hotel

absolutely stunning

Stayed in November 2022

Nothing

Excellent staff and views

Stayed in January 2023

Loving our few days staying at this exceptional hotel with the best view of the Eiffel. Completely relaxing.l and awesome food. We love it here.

Stayed in December 2022

Bed mattress could have been better.

Stayed in October 2022

Staff were excellent and location is amazing

Stayed in September 2022

There is not a single thing

This was the best hotel experience we’ve ever had. The staff is exceptional, so accommodating to all of our needs. The location is perfect and the hotel itself Janine of the most beautiful things I’ve ever seen.

Stayed in September 2022

Over advertising as the rooftop bar was closed and the Chinese restaurant was closed.

Very professional staff and excellent service

Stayed in August 2022

What is there not to like about this wonderful hotel.

What is there not to like about this amazing hotel. Our stay at the Shangri-La Paris was out of this world. From the moment that we were greeted at the door upon our arrival to our departure for the airport, the Shangri-La Paris delivered the utmost in hospitality, professionalism, and service. Reception on admission was efficient and polite. The Shang Palace restaurant was otherworldly - absolutely the best Peking Duck that we have ever had. Le Bar Botaniste was THE perfect place to unwind at the end of the day, and the staff at Le Bar Botaniste were so welcoming. They very quickly got to know you by your name and by your cocktail of choice! And the pool - what a luxurious and delightful place to work out the kinks from walking around Paris all day! Overall, my family and I are so grateful to the hotel and their entire staff - everyone at Reception (especially Jean-Baptiste who worked tirelessly on our behalf), Jennifer at the Pool, all the staff at Le Bar Botaniste. This hotel comes straight out of a bygone age of welcoming elegance. We had an absolutely terrific stay!

Stayed in July 2022

Breakfast could be better and very expensive if not included in the room rate.

The décor of the hotel was great. Location in Paris was excellent. Staff were generally very good.

Stayed in August 2022

The location was amazing, very walkable. Just a few minute walk to the tower. The staff goes above and beyond to help. Concierge booked us great last minute reservations.

Stayed in July 2022

Everything was just perfect

Stayed in July 2022