20 Quai Gailleton, 2nd arr., 69002 Lyon, France
#89 of 126 hotels in Lyon
Guests' ChoiceBased on 316 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
7.6
Staff
8.9
Value for money
7.3
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Yiling
SingaporeThe level I’m at is dated and old fashioned with red or blue carpark and brown marble in the room. It’s not renovated yet. The lift opened to a lower floor and we peeked outside to see the renovated level which is so modern and nice!!
Room size is big by French standards. It’s clean and very comfortable. We opened 2 luggage and we still have decent floor space to walk around. The mini bar is complimentary and it’s great to be able to have options of coke, bottled and sparkling water. The bed is comfortable and firm.
Stayed in April 2024
Reviewed: March 15, 2024
Keith
United KingdomNil
Very clean. Extremely helpful staff throughout the entire visit
Stayed in March 2024
Reviewed: March 8, 2024
Robert
NetherlandsVery friendly and helpful staff!
Stayed in March 2024
Reviewed: February 16, 2024
Bernard
United KingdomThe top restaurant location is wonderful
Stayed in February 2024
Reviewed: February 10, 2024
Jennifer
GermanyOne unfriendly arrogant barman on ground level.
Location. Cool upper floor bar. Free mini bar. Comfortable bed.
Stayed in January 2024
Reviewed: January 29, 2024
Jerome
LuxembourgSuper Location Super Staff Super Service
Stayed in January 2024
Reviewed: January 14, 2024
Carlos
BrazilThe staff, could not be better! The concierge Valentim and the staff at the rooftop made all the difference!!
Stayed in January 2024
Reviewed: December 16, 2023
Hani
Saudi ArabiaLocation is perfect.
Stayed in December 2023
Reviewed: December 14, 2023
Annik
SwitzerlandExtremely small rooms for this kind of money
Location
Stayed in November 2023
Reviewed: December 2, 2023
Suzanne
United KingdomRoom service could have been better as room supplies were not always replenished. Decor slightly out dated in the bedroom.
Excellent breakfast in a lovely dining room. Attentive and helpful staff. Nice gym. Lovely cocktail bar in hotel with great selection of drinks and lovely views.
Stayed in September 2023
Reviewed: November 5, 2023
Deborah
United States of Americanot enough plugs; no night light
Stayed in November 2023
Reviewed: November 1, 2023
Thomas
SwitzerlandRoom and design are from another century …
Location
Stayed in September 2023
Reviewed: October 29, 2023
Lana
United Arab EmiratesIt is a little bit old but well maintained
Very friendly staff and great location
Stayed in October 2023
Reviewed: October 17, 2023
Philippe
United States of AmericaSpecial thanks to the room keepers and the Concierge, Valentin Cuq, who retrieved items I had left behind in my room, packaged it and mailed it to my next destination with great care.
Stayed in September 2023
Reviewed: October 8, 2023
Zayyan
United Arab EmiratesThe staff was not helpful with the deposit issue and also when asked for a refund for one room as one of the colleagues family member had passed away and he had to check out.
The location
Stayed in October 2023
Reviewed: September 17, 2023
Mohamed
United Arab Emiratesold furniture, and no many equipment in the gym
breakfast
Stayed in September 2023
Reviewed: September 14, 2023
Timothy
FranceMinibar was empty and by the time it was stocked (about 22h) the stuff was warm...
Stayed in September 2023
Reviewed: September 4, 2023
Errol
United KingdomBooked for three adults in a junior suite but items such as bathrobe, slippers, bevaerages etc only provided for two people. Resolved by conceirge.
Reception staff were great. Location excellent. View from room over river.
Stayed in August 2023
Reviewed: September 2, 2023
Wawrzycki
AustraliaBed was terrible. Raised at the end, hump in the middle and slump on the sides. Bed should be replaced. Decor is very outdated 70’s style. Update wouldn’t go astray.
Good location
Stayed in August 2023
Reviewed: September 2, 2023
Judith
New ZealandNil
Close proximity to all we wanted to see
Stayed in September 2023
Reviewed: September 1, 2023
Chloe
United KingdomN/A
Great location
Stayed in August 2023
Reviewed: August 31, 2023
Fiona
CanadaWater running from other rooms all night and restaurant was closed
Large room nice location
Stayed in August 2023
Reviewed: August 29, 2023
Sherzod
UzbekistanExterior of the building, elevator - card reader didn't work properly
Location, price value, clean, staff
Stayed in August 2023
Reviewed: August 23, 2023
Fabio
United KingdomParking is very expensive, but a reflect of the city. The fitness centre could be better, and the AC was struggling, given the heat wave (37+ degrees).
Great breakfast, fantastic location, underground parking is spacious and clean. Staff were helpful and the room was perfectly clean and comfortable.
Stayed in August 2023
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