184, Route de Calas, 13320 Bouc-Bel-Air, France
#2 of 7 hotels in Bouc-Bel-Air
Guests' ChoiceBased on 164 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.9
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 1, 2024
Alexandru
FranceMisleading photos of the rooms. Appartement that was only one room.
Garden and terrace. EV charging station in the parking lot
Stayed in March 2024
Reviewed: February 21, 2024
Zhanna
CanadaThe door outside was broken and I asked to fix it , because its main floor room. We arrived to hotel in the evening, the room was not clean and door outside was fully open. The reception exchanged room immediately
Stayed in February 2024
Reviewed: February 12, 2024
Andreas
GermanyA warmer duvet would have been nice.
Generous, well equipped rooms in excellent condition. Very nice staff. Good breakfast.
Stayed in February 2024
Reviewed: February 4, 2024
Donyhorgan
Italynothing
location out of Aix and out of Marseilles
Stayed in February 2024
Reviewed: November 22, 2023
Valérie
FranceThe suite was huge and well furnished.
Stayed in September 2023
Reviewed: September 27, 2023
Hsioutin
Taiwanno
Friendly reception staff and the room
Stayed in September 2023
Reviewed: September 15, 2023
Melinda
United KingdomGreat breakfast, and quiet rooms, with big windows for fresh air.
Stayed in September 2023
Reviewed: September 12, 2023
Julia
Saudi ArabiaLovely location, walking distance to shops. Easy access to freeways. Staff were very helpful.
Stayed in September 2023
Reviewed: September 11, 2023
Della
United KingdomThe cleanliness was let down by the stairwell that needed a good sweep. Could do with a bit of refurb soon.
Friendly staff, good pool, easy location for public transport
Stayed in September 2023
Reviewed: September 11, 2023
Edward
Irelandthe pool is pretty basic
Decent room, good breakfast. Was fairly quiet. Was good value for money.
Stayed in June 2023
Reviewed: September 8, 2023
Peter
United KingdomThe pool was much smaller than expected and not in an attractive position.
Stayed in September 2023
Reviewed: September 7, 2023
Kim
United KingdomThere was nothing we didn't like. We loved everything, and will certainly use this hotel again, when we pick our daughter up with all her clobber next summer.
Incredibly clean, exceptional value for money in this area, really well-equipped kitchenette.- it even had a mini-dishwasher, tasteful decor, lift, very helpful staff, full bath with shower over, dog-friendly, nice pool, free bike hire, air-conditioning, quality bedding and one of the best hotel breakfasts we have ever had - fantastic choice, and possibility of eating inside or on the covered terrace. It is within very easy travelling distance of Aix and Marseille. We were dropping our daughter off for her year abroad at Aix university, and the hotel was perfect for our needs, close to Aix, but on the outskirts of a village, with parking and shady gardens.
Stayed in September 2023
Reviewed: September 1, 2023
Paula
United KingdomI didn't think the area was great; there was absolute nothing within walking distance and you really have to drive into Arles for bars, restaurants etc. (It's not far to Arles but we were exhausted after a long journey.) However, when you get to Arles it really is very pretty and worth the (short!) drive. Disappointed that there was no water or tea/coffee making facilities in the room, although this may have been because of local water shortages.
Attractive place, friendly and well run. Nice swimming pool, laid back vibe, pretty grounds. The breakfast room is lovely, really spacious, light and sunny. You can also eat outside on the terrace with chickens pecking around! I would return if in the area again.
Stayed in August 2023
Reviewed: August 19, 2023
Helena
SloveniaPool is relatively small. From hotel room to the pool and back you should go through reception hall.
Clean. Easy to park.
Stayed in August 2023
Reviewed: August 17, 2023
Mark
FranceWould be good to have proper evening meals rather than just microwave ones.
Clean rooms, great little pool and location near Aix. Very handy with laundry equipment and kitchenette. Breakfast was great.
Stayed in July 2023
Reviewed: August 16, 2023
Mohamed
FranceBreakfast is not good at all.
They accept pets and the stuff
Stayed in August 2023
Reviewed: August 6, 2023
Aron
NetherlandsWas great arrived very late and after contact they left me a key in a safe. very nice as I did not noticed when booking that the reception was not 24hrs open. Thanks for assisting me.
Stayed in July 2023
Reviewed: July 8, 2023
Louise
Germanylocation fantastic for our needs. lovely well- cared for gardens and pool. room comfortable,
Stayed in July 2023
Reviewed: June 6, 2023
Yoeri
BelgiumBreakfast was poor for a 4 star hotel, especially if you don't like a sweet breakfast. This hotel claims to be a hotel for staying long, but there are not enough breakfast choices if you stay here longer than 2 days. It was also difficult sometimes to find clean plates, glasses and cutlery, they should clean the dishes more thoroughly. They could also clean the room better: we noticed that the "hard to see" places were not cleaned: there was a dead bug next to our bed for days.
The room was spatious, quiet and comfortable. There is a lot of storage space for your clothes and bags. Our room was cleaned daily.
Stayed in June 2023
Reviewed: May 29, 2023
Dimitrina
NetherlandsThe bathroom. It's a big space, but with a small shower, with curtains, which are all over your body until you are having a shower. The whole bathroom is completely wet after the shower. It's a shame for otherwise comfortable and very clean room
Clean, beautiful, green. Nice location, friendly staff
Stayed in May 2023
Reviewed: May 13, 2023
Valerie
Switzerlandnothing all was good
quiet nice and safe location
Stayed in April 2023
Reviewed: May 8, 2023
Tania
PortugalNothing.
Everything was good as expected. A place to return for sure! We didn't use the kitchenette but at first sight it had the essentials there.
Stayed in May 2023
Reviewed: April 23, 2023
Inbar
IsraelThe floor all over the hotel- Linoleum floor at the rooms and corridors, which suits more to a 1 star hotel rather than to a 4 stars hotel. It seems negligible however, it has a negative impact.
Nice size room with a kitchenet, well facilitated. Reasonable breakfast. Countryside atmosphere, all around is green.
Stayed in April 2023
Reviewed: April 12, 2023
Alba
SpainThe breakfast could be better!
The location and facilities!!
Stayed in April 2023
Cardiff, UK
Ottawa, Canada
Denia, Spain
Cerkezkoy, Turkey
Sovata, Romania
Hartmannswiller, France
Palmi, Italy
Sarajevo, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content