Nothing!

It seemed well-maintained and very clean. The staff were the best I’ve ever encountered. I was amazed at how friendly and helpful every person I met was. Best staff ever.

Stayed in April 2024

The shower handles. I couldn’t figure out how to get the overhead shower to turn in until the end of my trip. I would highly recommend including instructions.. I still don’t know what the red button does!

It was recently refurbished, quiet and in a good location. I liked the style of the building, the breakfast was very good and it felt comfortable. Best part were the staff. The staff were fantastic. Dorjee in particular was one of the most professional, courteous and pleasant hospitality workers I have interacted with over my years of travel. We talked for quite a while, he answered all my questions and gave us valuable insight into Paris (and other cultures). I wish him all the best in his future endeavors!

Stayed in April 2024

I booked two connecting double rooms for my children, my wife and me. Rooms were comfortable. Hot tub on the terrace was great to relax after a long day seeing the sights. Only a short walk to the Eiffel Tower, and we then went on to the Arc de Triomphe, walked down the Champs Elysee to the Lourve before catching a Metro back to the nearest station which is only a few minutes walk from the hotel. Breakfast buffet was exceptional with plenty of homemade cakes and pastries.

Stayed in April 2024

It could be more signs on the way to the hotel as it was not clear where the hotel is.

The location is really good, close to metro and walking distance from many attractions. Super nice design in the rooms, everything you need, even a coffee machine!

Stayed in March 2024

They have advertised a family room here but actually their offering is two separate rooms that share the same entrance

The staff are super friendly and helpful. Breakfast is amazing, freshly baked bread and cakes

Stayed in March 2024

Location was great. Had great restaurant and shopping .

Stayed in January 2024

Location, only stayed there because of work within walking distance to the Porte de Versailles.

Clean, great vibe with helpful staff

Stayed in January 2024

The staff were very helpful and approachable - arranged taxis for me, helping with Metro directions and have very good recommendations for lunch and dinner in the area. This is really appreciated and great service

Stayed in January 2024

the key systems for the rooms

clean rooms, space in the rooms, eco-friendly hotel, the location close to every small shops

Stayed in January 2024

The beds are comfortable, but a little bit short. After having a shower it is difficult to get rid off the moisture in the bathroom as it doesn't have a window or a vent.

The location of the hotel is great and the staff always very friendly and helpful. Rooms are clean.

Stayed in January 2024

The staff were very welcoming, the property was clean and spacious and the beds very comfortable. The rooftop terrace with its peep of the Eiffel Tower is a plus and the downstairs bar is lovely. This property is very close to two metro lines, along with a great shopping street, many eateries/patisseries, along with a supermarket. The area felt very safe and was a great place to base our family of four. We would definitely stay here again!

Stayed in January 2024

Overall the room was clean, the bathroom, the floors, everything was shiny clean. The only thing we didn't like was our bathroom towels that had a really unpleasant smell. They were changed the second day so we only "suffered" a day.

Room size was good. At first we were given a room in ground floor but we didn't like it as it had a window looking to the road so we requested a different room and the man at the reception was kind enough to give us a room in 3rd floor (he said it was an upgrade but didnt request for extra money). The hotel was close to 2 metro stations (4 min walk) which was great. There is a bar at the underground floor of the hotel which we liked as well.

Stayed in January 2024

Not a 4 star. Rooms not sound proof as stated. No indication we needed to request a bath so our room did not reflect the extra $$ we paid for the executive room and it was very small for the price. Not all the breakfast items were out at the start of service. Luggage storage sits in the hall way, not a secure room. Staff did not smile much so did not give off a nice welcoming vibe.

Location was convenient to the Eiffel Tower and hop on hop off bus stop, only a 10-15min walk. The Terrace was great too and could see the top of the Eiffel Tower.

Stayed in January 2024

fire alarm went off twice during early morning hours for quite a bit of time. No communication was given either time nor was there any "apology" or compensation for being put in those circumstances. On check out they merely stated (only when asked) that it was burning toast in the kitchen both times. Roof top bar was never available during our stay.

room was good enough for a home base

Stayed in December 2023

We’ve booked a maxi taxi to travel to train station but we’ve only been informed they can’t find a van ( but we just need a maxi taxi that can accommodate 5 people and luggages) for us when we arrived the hotel, in a very last minute. This has lead us almost missed the train. Would be helpful if the staff at hotel can inform us earlier by calling ahead, so we could have planned our trip better as well. Luckily we made it to the train just in time, but it was a very tiring commute given we have large suitcases and young children.

Very good overall.

Stayed in December 2023

Excellent staff and team, generally I see it as one of the best hotel location due to the beach walk area and activey is very close with en minutes to reach

Stayed in October 2023

Hotel staff was exceptionally supportive. My husband has fallen ill during our stay and ended up in hospital. Stephanie and all the staff members went above and beyond to make me and the kids feels at easy.

Stayed in November 2023

I think that we could have had rooms higher up. They might have been a little larger but I didn't ask.

Loved the décor and finishing's. Having daily service for the rooms.

Stayed in September 2023

Nothing

Beautiful hotel with a spacious room and excellent service

Stayed in October 2023

Breakfast was good but i think there could be a bit more of a variety.

Great location. Clean, comfortable and helpful staff.

Stayed in October 2023

The room (single room) was really small (it was okay, but small). It was also on the ground floor (street-level) which surprised me at the beginning, it would have been nice to provide information about it in advance. It was also okay tough, the windows were good, I didn't hear the noise of the street almost at all (but as a consequence I also didn't have light or fresh air in the room because I kept the window closed and the curtains pulled). The coffee at the breakfast was not good, that's definitely a negative for such a hotel. It was a nice and decent hotel, but the price was insane compared to the experience. I know, it is Paris, but still.

Despite the smaller size of the room it was designed in a very clever way, I had everything I needed. The handwritten welcome note and chocolate after check-in when entering my room surprised me, it was a nice gesture. The breakfast was okay, really delicious croissant and jams but I didn't feel it as extra or special as advertised by other guests or by the hotel itself. The staff was nice and friendly.

Stayed in October 2023

Fitness center.

The staff was always available and happy to help in the main lobby.

Stayed in September 2023

Rooms are small, but I believe that’s normal for Paris. Shower is over the bathtub, which has high sides. A grab rail would be helpful.

Loved all the luxurious touches - good towels, robes and toiletries, coffee pod machine, free cake and cool drinks in the lobby, hot tub on the terrace. Very friendly, helpful staff. Not far from the Eiffel Tower, but a little away from main tourist traffic. Close to several metro stations, and a variety of cafes, restaurants and grocery shops nearby.

Stayed in September 2023

Hotel's location is convenaient to many of the top Paris attractions. Most points of interest are within three miles. The staff was professional in every way imaginable. I definitely would return to this hotel.

Stayed in September 2023