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  5. Reviews of 17 Hertford Street

Reviews of 17 Hertford Street This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17 Hertford Street, Westminster Borough, London, W1J 7RS, United Kingdom

#1676 of 5,028 vacation rentals in London

Guests' Choice

Review Score

Based on 72 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.5

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2024

    8.0
    Effective
    • Business trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 2 nights

    The price

    Variable room prices though on the internet. Wasn't aware of this (The room was offered elsewhere much cheaper ;-(

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was not nice. The rooms could have been cleaner

    The staff were really nice and they did the best they can to help us whenever we needed it. Semiha was really helpful and made our stay more comfortable

    Stayed in February 2024

  • Reviewed: January 22, 2024

    9.0
    Great location, comfortable elegance.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights

    Maybe a larger cups in the kitchen.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Very nice
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Toilet as mention before

    Every thing only issue in toilet as mention before

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    The facility location was superb, Gabrial at the reception was super nice and cooprative
    • Leisure trip
    • Travelers with friends
    • Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Elevator, bed

    Space of the studio, location, staff, safety, cleanliness , value for money

    Stayed in December 2023

  • Reviewed: December 6, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good vfm

    Stayed in December 2023

  • Reviewed: May 26, 2023

    9.0
    nice cosy apartment close to town
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    I was told I may be able to have a little earlier check in when I booked as was travelling from Australia but the lady that checked me in didn’t even check if the room was ready and just told me to come back at 3pm.

    it is nice and close to Mayfair and Buckingham Palace

    Stayed in May 2023

  • Reviewed: May 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location and friendly staff.

    Stayed in April 2023

  • Reviewed: February 13, 2023

    8.0
    value for money
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    lick of paint would not hurt

    Italo the guy on the reception was excellent with the needs of myself to change rooms and issue keys any time of the day. top notch service

    Stayed in February 2023

  • Reviewed: January 7, 2023

    9.0
    It was beautiful, thank you.
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    To be honest, the elevator is very slow, maybe it's old and needs maintenance or change.

    The location is great, next to a grocery store, a pharmacy, and even a salon..and close to most of the tourist places.

    Stayed in January 2023

  • Reviewed: October 22, 2022

    9.0
    Cozy, well located and clean!
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    if you’re sensible to light or noise, (not so much but sometimes I could wake) can be a bit disturbing. I bought a mask and hear protection.

    very cozy, clean, big space, well located and well cleaned twice or three time per week.

    Stayed in October 2022

  • Reviewed: August 14, 2022

    7.0
    great place for short stay
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    great location

    Stayed in August 2022

  • Reviewed: July 22, 2022

    9.0
    Great location, friendly place for few days.
    • Solo traveler
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    i had to pay security deposit and i was not informed about this before i book the place. if you have any delivery, you must to go down and pick it up cause there is no intercom.

    Great location, nice staff, aircon, lift. Studio is suitable for few days. the kitchen is separated, which is good.

    Stayed in July 2022

  • Reviewed: July 18, 2022

    9.0
    Wonderful
    • Family with young children
    • Studio
    • Stayed 8 nights
    • Submitted from a mobile device

    .

    .

    Stayed in July 2022

  • Reviewed: May 11, 2022

    7.0
    Shabbiest apartment in Mayfair but it suited us fine.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 14 nights

    This apartment's finishes and furnishings have seen much better days. It is clean enough but there are stains on carpet & rugs, some cigarette holes on sofa, etc. Some damp smell in hallway. There is a serious incline on the floor. (It's an old building.) If you are over 6 feet tall you may knock your head in hallway and will have to crouch in the shower. Elevator fits two people tightly. Kitchen supplies basic but adequate. We bought paper towels, instant coffee, etc. All this being said, had the finishes been up to the standard of the neighborhood, the place would have been much more expensive.

    Location was very convenient in Mayfair - a very wealthy area. Restaurants, pubs and services nearby. Very easy to catch a cab. This apartment was comfortable for our 2-week stay and had good noise isolation between bedroom and living room. Full kitchen and large bathroom. Comfortable bed, nice quality bedding, towels and toiletries. Cleaners came every 2-3 days. Heating and air conditioning worked easily and hot water was plentiful. Reception staff were very helpful on phone and in person. We were comfortable and glad to come 'home' to the space.

    Stayed in May 2022

  • Reviewed: April 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights

    uncomfortable arrangement of the furniture and appliances in the kitchen

    nice apartment with high ceiling, clean, good wifi, small kitchen with necessary appliances

    Stayed in April 2022

  • Reviewed: April 20, 2022

    8.0
    Staff were very friendly. I'd stay again
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Ran out of toilet roll. There should always be a second one in the cupboard. No box of tissues, so used even more toilet roll. The jacuzzi bath obviously hadn't been used in a while and spewed out debris so had to empty the bath and start again. However, it was not instant hot water but a water tank. Had to wait an hour for it to heat up and only just had enough hot water for it to be comfortably warm enough to enjoy.

    Great location

    Stayed in April 2022

  • Reviewed: March 21, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 14 nights
    • Submitted from a mobile device

    Furniture and some details of the property were a bit deteriorated

    Location is great

    Stayed in March 2022

  • Reviewed: November 6, 2021

    8.0
    Comfy Apartment in a very strategic location
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 11 nights

    The location of the flat was very strategic and central. It is walking distance away from everything East and West. My stay was overall very comfortable - 11 nights, 12 days. Would definitely stay there again as the apartment was overall comfy to stay in and the staff were VERY friendly and offered all types of support/hospitality services - felt like I was at home while staying with them.

    Stayed in November 2021

  • Reviewed: August 3, 2021

    9.0
    Good location, value for money.
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 2 nights

    Great location, value for money, friendly staff at the parent hotel, who were helpful.

    Stayed in July 2021

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Location, accomodation, cleanness, comfort all perfect.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    10
    Great stay in this comfortable flat right in the city centre
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    Great location, spacious, centre of city yet lovely and quiet. Reception very helpful, especially re extra hour for check-out

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Great
    • Business trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 1 night

    I really enjoyed the appartement. I had a really pleasant moment. Everything was clean, and the staff was so nice and professional. Samia was so incredible, she is very very nice, and lovely. She was perfect :) thank you very much again, I would absolutely recommand this place

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    My stay was pleasant but what gave this apartment a 10/10 was the service from Sameha when i phoned up 72 hours late
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Lift access

    Location

    Stayed in January 2024

Showing 1 - 25

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