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30 James Street, Liverpool, L2 7PQ, United Kingdom
February 24, 2015
February 23, 2015
눉See other comments
눇When we arrived to check in at out time of 3pm we were unable to do so. Reception was chaos. We were offered a free drink in the bar but after this at 4pm we were still unable to check in as rooms still hadn't been cleaned. We then had to leave for our evening out so we're unable to get washed and changed which really spoilt our evening out!
February 24, 2015
눉We were in a turret room with windows that didn't close as they are old, so we had a draught coming in and had to put pillows against the window to stop the curtains blowing, it was freezing! The jacuzzi bath didn't work, no towel rail or hook on the bathroom door to hang anything up, red nail varnish on our bed sheets, wardrobe door jammed so once we opened it we couldn't close it again. Housekeeping had been in to the room on the 2nd day but the beds weren't properly made, covers just pulled up and dirty tea cups left and not changed. Shall I go on????.......
눇Gorgeous building from the outside, good location right by the docks and all the museums etc. Comfy beds, there are 2 doubles in each room and room was a good size. Decor a bit gaudy for us but lots of padded walls and gold rococo style furniture. Bar prices not too bad for a city hotel, we didn't eat there so can't say what the food was like.
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