No lift

Location and the breakfast

Stayed in April 2024

Friendly staff

Stayed in April 2024

The bathroom had an unpleasant smell

good area, was possible to park our car (extra charge)

Stayed in April 2024

small room

Good location, great parking

Stayed in April 2024

Small rooms, small bathroom

Great location good parking

Stayed in April 2024

Location close to Paddington. Railway station (4min walk ). Pay for parking on site

Stayed in April 2024

Rooms small and bathroom small

Location

Stayed in March 2024

We had a room with 3 beds. The room was tiny, with limited space for three beds. We had two suitcases and had difficulty finding a place to put them. The hotel does not have an elevator; we did not have any problem with that, but it can be helpful to keep in mind if you will stay in a room on the upper floors.

It is very convenient, close to Hyde Park, the underground, stores, and restaurants. The breakfast was good; it was a traditional breakfast with eggs, bacon, beans, toast, and tomatoes. The room was clean and warm, and the beds were comfy. The personnel was polite and helpful.

Stayed in March 2024

While there were many positive aspects of our stay, we did encounter a couple of drawbacks. Firstly, the room size felt cramped, especially when accommodating a baby cot. This led to some challenges in moving around within the room. Perhaps without the need for the cot, the room would feel less constrained and more enjoyable, perfect for a party of two. Additionally, we observed that the security of our room door appeared inadequate. We had to exert considerable force on the door to ensure it was properly shut, as the lock seemed outdated, raising concerns about the safety of our belongings. Overall, our stay was pleasant, but improvements to door security would have certainly elevated our experience.

Our stay was a delight overall. The breakfast provided was truly wonderful, and the staff were exceptionally family-friendly and kind throughout our stay. The hotel's proximity to various attractions made it a convenient choice, with easy access via bus or train. I would also say this was a very clean hotel which is something anyone traveling truly values.

Stayed in February 2024

The window in the room didn't close securely and was dangerous for a family room Thr room was really warm

Stayed in February 2024

The bad .

Evreting Was great. Only the bad was small

Stayed in February 2024

the room was tiny, last floor with no elevator and a very inclined staircase. in the middle of the staircase there was some renovation going on so it was even more dangerous with a stair in the way and even less space to go through. breakfast didn't have any sort of fruits as it was told it'd have. here it says breakfast is from 7:30 till 10 but it's incorrect or at least every day was from 7:30 till 9:30. which was confusing for me since in my room there was a guest book saying that on sundays breakfast was from 8:30 till 10:30. got there to eat breakfast somewhere around 9:20 (on a sunday, my last day) and got super rushed by the staff to eat since the breakfast was already over. told the reception about it once i was checking out and got told that "you were told while checking in that it was from 7:30 till 9:30". for the price expected way more honestly. I do understand completely that london is an expensive region overall but this is just not worth it.

the location is great. there is a huge station nearby with trains heading to Heathrow airport and everywhere in london basically.

Stayed in January 2024

The size of the room was so small… and the bathroom is beyond tiny. So for myself, my husband and two little kids, we only had a double bed and one single.. apparently because my 4 year old was free of charge, we didn’t get a bed? Not how it normally works… so my son slept on the floor. There is also no lift, and 5 flights of very steep skinny staircases which are very sweet, but not great for large suitcases. So if you’re on the top floor, be prepared.

Property location is great. Such a cute street. So close to train station too and a bunch of restaurants and cafes. The breakfast lady was very sweet and loved her job. The breakfast was a classic English breakfast and a great start to the day.

Stayed in January 2024

No soap in the toilet

Location was perfect,breakfast great

Stayed in January 2024

The radiator in the hotel room was a little hot, struggled as I didn’t know how quiet to turn it off!

The location was fairly close too places we had booked in regards to the short break we had!❤️ The breakfast staff lady in the morning was lovely! A joy to be around as well as good customer service! 😊

Stayed in December 2023

The room was tiny and dirty. On top floor, so 5 flight of stairs. can't describe how narrow they are. Didn't go for breakfast for 2 days as we couldn't face going up and down the stairs. It needs a full overhaul and refurbishment. Complete breakfast is 1 sausage. 1 egg. 1 rasher of bacon. 1 plum tomatoe and a spoonful of beans. We stayed out most of the day as we simply couldn't face staying in such a small room. Was too small for a couple. We was a family of 3. Really was the downfall of our holiday Score of 6 is for the staff only. Hotel is zero

Staff. Kevin on reception was lovely and informative. Great location. Lady who dealt with breakfast was lovely even though at times she was really busy

Stayed in November 2023

I stayed in a basement room without a window.

The breakfast was English and hot and good quality. The location was good and close to pubs, shops, restaurants, train and underground stations with many bus routes close. Short walk to Hyde Park.

Stayed in November 2023

Bathroom & small room

Kevin

Stayed in November 2023

Shower curtain sticking to me. Lack of bathroom storage space for toiletries.

Basic but clean and comfortable. Location perfect near Paddington Station. Breakfast was good also.

Stayed in October 2023

The beds were not comfy and the pillows were thin and uncomfortable too.

Really friendly, kind and helpful staff. Great location.

Stayed in October 2023

Where it was situated close to Paddington station and to Big bus tours

Stayed in October 2023

We booked in the Admiral Hotel, but ended up in the Kingsley. They are both owned and maintained by the same people, but there was nothing in the listing saying that your room could be in either hotel. The staff explained it and made sure that the room we ended up with was of the quality expected, so we were happy.

The breakfast was excellent, offering everything from cereal to a full English breakfast. Kevin was very helpful and solved a complaint we had with the room. The end result was quite satisfactory. Location-wise, the hotel is an easy 5 minute walk from Paddington Station, which allows you to quickly get to anywhere in London.

Stayed in October 2023

My son and his wife were not aware that breakfast finished at 9 so they missed breakfast.

Stayed in October 2023

The bathroom is extremely small

Stayed in September 2023