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29 Saint Georges Drive, Westminster Borough, London, SW1V 4DG, United Kingdom
18 March 2016
17 March 2016
눉Size of room tiny. Breakfast very poor. Needs updated paint decoration new carpets.no lift stairs very steep.
17 March 2016
눉Staff seems to screw customers by policy. I have got a room in a basement, with no windows and failed heating. The room temperature was around 15 degrees Celsius. I have asked for different room and got refused because "we are fully booked" The sign on a door said "Vacancies". Next I have requested a bottle of mineral water to be put on the room. There is a vending machine at the reception but I have had no pounds with me. The receptionist was reluctant to help but finally agreed. 10 minutes later I got plastic bottle full of tap water carefully capped in hope I will not notice. I could tolerate temperature and humidity of the room in the cellar but cannot stand lack of integrity.
눇The hotel is clean
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