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  5. Reviews of Albion Hotel - Freshwater Bay

Reviews of Albion Hotel - Freshwater Bay 3 stars

Albion Hotel, Freshwater Bay, Isle of Wight, Freshwater, PO40 9RA, United Kingdom

Review score

Based on 220 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.8

  • Facilities

    6.3

  • Staff

    7.6

  • Value for money

    5.7

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 7 September 2022

    7.0
    dated hotel but spectacular views and location. good value for money
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    quite dated property, though it is priced accordingly so we’ll and truly meets expectation for the price.

    absolutely lovely location - right on the coast to watch and hear the waves crashing. stunning view

    Stayed in September 2022

  • Reviewed: 23 August 2022

    6.7
    Average
    • Leisure trip
    • Family with young children
    • Family Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Overall disappointing. The family room was £340/night plus Breakfast at an extra £18 per person/day put us off using the hotel for breakfast so we never used it for evening meal either. The hotel itself is dated and needs a little love. It looks neglected from the outside, Crumbling paint and broken tiles on the terrace. The pool is clean and facilities clean but the water is cold. Peak season and the hotel felt empty. Shame as it looked promising.

    Clean rooms, serviced daily, room had a terraced area outside, location on a lovely quiet beach. Family room had plenty space for 4. Lots of free parking outside the hotel.

    Stayed in August 2022

  • Reviewed: 22 August 2022

    5.0
    Great location and would have been cheap and cheerful except it wasn't cheap
    • Leisure trip
    • Group
    • Family Room with Terrace
    • Stayed 4 nights

    Very expensive for what it is and the rate didn't even include breakfast. No air conditioning. The pool was cold and the jacuzzi even colder! Hotel is in desperate need of some refurbishment. I expect it was lovely in the 1970s but hasn't been touched since.

    Great location and large family room. Really nice indoor pool although a little cold.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    6.0
    Nice location, Hotel needs some updating.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Facilities were poor and hotel generally needs refurbishment.

    Great location, friendly staff and nice room.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    5.0
    Could've stayed in a better hotel for the price I paid.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No fob keys for rooms. Normal Yell lock and keys on doors. Only one key per room. Extremely inconvenient. £50 for replacing lost keys which adds unnecessary stress. Breakfast served within a very short window in the mornings. No fridge and no AC. Wes very hot and humid at nights.

    No fob keys for rooms. Normal Yell lock and keys on doors. Only one key per room. Extremely inconvenient. £50 for replacing lost keys which adds unnecessary stress. Breakfast served within a very short window in the mornings. No fridge and no AC. Wes very hot and humid at nights.

    Stayed in August 2022

  • Reviewed: 5 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    no air con, old decor need refurbishment

    the location, free parking

    Stayed in August 2022

  • Reviewed: 3 August 2022

    5.0
    A costly one night sleep in an overpriced room
    • Leisure trip
    • Couple
    • Ground Floor Sea View Double
    • Stayed 1 night
    • Submitted via mobile

    Advert was misleading, sea view room wasn’t a sea view room at all it was overlooking the adjacent alley with people passing by at all times so any future travellers plz steer clear of so called sea view rooms on the ground floor Room was terribly overpriced For £149 even breakfast wasn’t included, let alone complimentary water bottles WiFi was poor

    Clean room and a great bed

    Stayed in August 2022

  • Reviewed: 31 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double or Twin Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was Horrific and certainly not worth the £18 per person. There was a poor section and the service wasn't the best. We also found a hair in my breakfast

    The room and view was lovely

    Stayed in July 2022

  • Reviewed: 16 July 2022

    5.0
    Fawlty Towers experience
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Scaffolding in place not told until arrival, loud music from 8.00am. No change of bedding or towels

    Paid in full for 4 days, the day before arrival informed scaffolding in place outside. Was told to view and they would downgrade if not happy however had wanted that room. Workmen started with loud music at 8.00am, no compensation or apologies given. If you are wanting a Fawlty Towers experience this would be ideal for you.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    7.0
    Had a two night stay. The weather was fantastic, so the hotel’s location right on the bay was great for access to the b
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The big selling point for this hotel for us was the view of the bay from the room, and the balcony. while some of the rooms had separate balcony, our balcony was basically a penned off area of part of the roof, over the bar of the hotel, shared with five other rooms. With not much work the area could be very nice, but at the moment, there is not much privacy and the rails could do with a coat of paint. Also some net curtain or blinds for the patio door’s would be good. The room it’s self was very nice.

    Nice room, with a good view over the bay.

    Stayed in July 2022

  • Reviewed: 18 June 2022

    7.0
    As a past visitor, I got what I expected although felt it had declined somewhat, but staff were grea
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Plastic mugs in room - one already cracked but never replaced. Being expected to use a fish knife for starter at dinner - please get your cutlery appropriate. Poor breakfast (compared to past visits when was excellent).

    Excellent dinner, good value for money. All staff very pleasant and helpful. Wonderful location.

    Stayed in June 2022

  • Reviewed: 13 June 2022

    5.0
    not bad!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    run down, pool not heated, jacuzzi not working, poor maintenance, too expensive

    space , comfort and location

    Stayed in June 2022

  • Reviewed: 24 October 2021

    5.0
    A bit boring and if you ask for anything! It seemed you were a nuisance being there
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was late compared to other hotels

    Nothing exciting about the place

    Stayed in September 2021

  • Reviewed: 14 October 2021

    5.0
    Dont go
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Staff rude , cleanliness bad

    Location,

    Stayed in July 2021

  • Reviewed: 26 September 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    View of the bedroom was of the bins and carpark. Although the bathroom was quite large, the shower cubicle was very small. There was certainly enough space for a larger cubicle.

    The room was spacious. The bed was comfortable and sheets clean. The bathroom was also spacious and towels provided were clean. We chose not to eat there but went exploring the southern part of the island instead as there was not much choice on the hotel menu.

    Stayed in September 2021

  • Reviewed: 21 September 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 6 nights

    Food Prices

    Room &Veiw

    Stayed in September 2021

  • Reviewed: 19 September 2021

    6.0
    Hotel was in a good place to use as a base ,but needs breakfast facilities.
    • Leisure trip
    • Group
    • Superior Twin Room with Sea View
    • Stayed 3 nights

    No breakfast.rooms were tired looking and balconies needed a coat of paint ,a small table on balcony would have been a nice .

    The room with a view and comfortable bed

    Stayed in September 2021

  • Reviewed: 17 September 2021

    6.0
    An enjoyable stay was spoilt by the inflexible catering arrangements.
    • Leisure trip
    • Couple
    • Ground Floor Sea View Double
    • Stayed 7 nights

    Staff not overly welcoming/helpful when we arrived (requested photo ID not accepted - passport or driving licence only!) Vehicles parked (illegally) immediately outside our room most of the day ruined our view of the sea. Inflexible breakfast/dinner arrangements meant we were in effect self-catering: no opportunity to have either breakfast or an evening meal unless we signed up to their "all-or-nothing" deal which didn't suit as we needed some flexibility.

    Very convenient ground floor location. Easy access to the swimming pool and the beach.

    Stayed in September 2021

  • Reviewed: 14 September 2021

    6.0
    It was ok but I would not return
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    No facilities for hotel residents unless pre-booked. No breakfast available. No cafes or bars for miles. Buses rare. Very cut off

    The bed was comfortable

    Stayed in September 2021

  • Reviewed: 10 September 2021

    5.0
    Lots of potential but lack of investment
    • Business trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 5 nights

    No communication about hotel or the area,no fridge in the room ,swimming pool out of action

    Breakfast not available unless you booked dinner. Room clean and comfortable and spacious but windows and balcony filthy

    Stayed in September 2021

  • Reviewed: 6 September 2021

    5.0
    Definitely not worth what we paid.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Table for dinner and breakfast in a very average location even though we emailed in advance of our 35th wedding anniversary (only stayed 1 night). Made to feel that because we were only there for 1 night, we didn’t matter. It was a special night for us but staff unwilling to change our table, despite an empty overflow area. Outdoor seating area very poor - only one picnic bench which is a shame given the fantastic location - outdoor area generally run down. Bedroom had 2 broken bulbs in lamps, used toilet roll, one small soap between 2 and a dirty kettle. £200 for 1 night dinner, bed and breakfast - definitely not good value for money - overall very disappointing. We’ve been travelling for 35 years together and have never left a negative review.

    Fantastic location and good sized bedroom

    Stayed in September 2021

  • Reviewed: 6 September 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights

    Whilst I appreciate that covid will cause issues I cannot understand why our room was not cleaned during our stay - I was told if I only wanted towels to let them know I didnt so expected our room to be cleaned and the bed made. I even had to ask for clean towels. They washed the cups so why not the bath!! and why not make the bed. Pool was out of action for some of our stay. This is a very strange Hotel - no atmosphere bar empty even though it is on the bay front. It seemed the place was being run by 2 woman and thats it during 3 days thats all we saw. Although it was clean there was a horrible smell in the room and I had to buy air freshner to get rid of it. Someone else was complaining at the desk and they said it must be the tide coming in!!!! Hotel is stuck in the 80's furniture very dated everything about the Hotel was dated. Definately felt ripped off over £600 for accommodation only. Not worth it.

    Stayed in September 2021

  • Reviewed: 16 August 2021

    7.0
    It was convenient but below modern standards
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Outdated/rundown interior, facilities and general vibe was rather disappointing for a place in this location and the price charged.

    Location with sea view right in the bay was incredible. We ate out to avoid disappointment based on the limited menu.

    Stayed in August 2021

  • Reviewed: 16 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were very outdated and old looking. Room was musky smelling and the 1 window we had didn’t open. Would have been good to have had a fridge. Breakfast wasn’t included and you had to pay for breakfast and dinner and couldn’t choose one of the options- had to take both.

    Beautiful Sea view and good location. Big bathroom with shower and bath. Linen was Changed every day with coffee and tea.

    Stayed in August 2021

  • Reviewed: 15 August 2021

    6.0
    Great location, clean hotel recently renovated with a pool the kids loved, but lacked charataer
    • Leisure trip
    • Family with young children
    • Ground Floor Sea View Double
    • Stayed 4 nights
    • Submitted via mobile

    I’d preferred a first floor room, clean windows would of helped, a more generously stocked bar and thr option to eat beak fast or dinner!

    The hotel is highly priced for the quality, but I presume this is due to covid. Though for the price of £175 per night I would of hoped not to have a room on the ground floor by reception and car park, due to the noise though I did have a sea view! There was no breakfast included and though the staff were very friendly to open the bar it was poorly stocked. Though saying all of the above the hotel is located on a beautiful beach in a quiet location where you can have a wonderful walk to the needles.

    Stayed in August 2021

Showing 1 – 25

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