155 Sussex Gardens, Westminster Borough, London, W2 2RY, United Kingdom
#584 of 1,008 hotels in London
Guests' ChoiceBased on 492 hotel reviews
7.7Cleanliness
7.9
Comfort
7.7
Location
9.3
Facilities
7.5
Staff
9.1
Value for money
7.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Clayton
United StatesThe shared shower was a little bit dirty.
The location was great.
Stayed in April 2024
Reviewed: 18 April 2024
Øystein
NorwayMy only negative was the breakfast, full English, which didn't taste fresh at all. The toast was rubbery, the egg undercooked, and the beans were a little bit disgusting, to be honest. It all seemed to have been prepared beforehand because it was served straight away. My tip: Book a room without breakfast, and have your breakfast at one of the many excellent cafés or restaurants around Paddington.
Great location, and not a bad-sized single room (top floor) for this price in this area. Hot water in the shower, friendly manager, slept well enough though a little hot in the room.
Stayed in April 2024
Reviewed: 4 April 2024
Vanhoutte
BelgiumNo breakfast "buffet" formula
Near underground Price quality very good
Stayed in April 2024
Reviewed: 19 March 2024
John
United KingdomVery little sound proofing in rooms
Very pleasant hotel
Stayed in March 2024
Reviewed: 6 March 2024
Michael
United KingdomTHE ROOM WAS ON THE TOP FLOOR FOUR FLIGHTS STAIRS, DID NOT SAY ABOUT THIS IN THE BOOKING DETAILS
NICE STAFF,ROOM NICE AND CLEAN, HANDY FOR PADDINGTON STATION
Stayed in March 2024
Reviewed: 5 March 2024
Joanne
United KingdomClean and warm
Stayed in February 2024
Reviewed: 4 March 2024
Graeme
New ZealandThe location next to Paddington Station was extremely convenient. The hosts were very nice and extremely helpful. The room was quiet and comfortable.
Stayed in March 2024
Reviewed: 20 February 2024
Andrew
AustraliaOnly very small thing was the shower size being quite small, but this was only a very minor thing
Great central location close to Paddington Station and Hyde Park. Lovely, hospitable, friendly staff and a great cooked breakfast. Rooms were small but comfortable and cosy.
Stayed in January 2024
Reviewed: 13 February 2024
János
HungaryThe electric kettle is very dirty inside! Disgusting!
Good location, clean hotel running by an kind, elderly couple. I had a single room on the top floor. Its a tiny manzard room with a small bathroom. If you are in good physical condition and not overweight, suitable for a short stay. Breakfast ok. Paddington, metro stations are 8 min.
Stayed in February 2024
Reviewed: 24 January 2024
Zsuzsa
HungaryPlease note, there is no lift, but many small stairs.
Good location (only few-minutes walk from Paddington station), nice room.
Stayed in January 2024
Reviewed: 19 January 2024
Denise
DenmarkThe bed was a bit too hard for my taste, but the duvet and pillow was some of the comfiest I've ever slept with, so it makes up for it. The only "bad" thing I would like to point us is that it was very cold in the bathroom, and I didn't figured out how to turn up the heat in there.
As a solo traveller my room had the perfect size with (almost) everything it needed with a good (quite big) bed, own bathroom, hairdryer, closet and the ability to make tea and/or coffee in my own room. I had the English breakfast during my stay which was alright (supplementery buy) and the staff was very kind!
Stayed in January 2024
Reviewed: 18 January 2024
Philip
United KingdomThe room we had was a bit cramped.
Staff were very attentive and helpful. Location was ideal for travel to central London.
Stayed in January 2024
Reviewed: 15 January 2024
Ewan
United KingdomThe room was very small and the bathroom even smaller, mould in the shower.
Great Location, a 4 min walk to Paddington station, it was ok, out most of the day so really only needed a bed. The breakfast was nice, it filled us up for the day ahead. The owners are an older couple but they work their little socks off
Stayed in November 2023
Reviewed: 10 January 2024
Fleetscott31
United KingdomMain light wasn't working but all others light up the room lovely Small crack on the wall but it didn't affect our stay Room was top floor and plenty of steps but no very well sign posted so had no idea where I was going at first
Old style house friendly staff perfect location
Stayed in January 2024
Reviewed: 22 December 2023
John
United KingdomBreakfast was a bit disappointing - cold toast, stale cereal, or £7 extra for cooked breakfast. Not all of the sockets worked in the room. One of the milk cups had curdled.
Location was very convenient, staff were extremely friendly, bedroom was nice and well-equipped
Stayed in December 2023
Reviewed: 18 December 2023
Esther
United KingdomThe room was not very clean. The carpet had not been hoovered, and there were hairs in the bed. We didn't use the tea/coffee making facilities as the kettle looked really old and the area wasn't very inviting. The shower cubicle was really small, and the shower head sprayed water in all directions, and there wasn't any shower wash, just 2 shampoos and 2 soaps. There was a lot of noise from the road outside that went on until the early hours of the morning, so we didn't get much sleep. The secondary glazing did not close properly, which didn't help. For what we paid (although it was the cheapest I could find), it wasn't good value, in my opinion. Also, although breakfast was included in the price, there was still a £7 supplement for the cooked English breakfast, which the owner was kind enough to wave when I questioned it. I think this should be mentioned in the listing. You are just paying for the location when you stay here.
Fantastic location, a spacious room with a comfy bed, and a friendly and helpful owner.
Stayed in December 2023
Reviewed: 14 December 2023
Liam
United KingdomFew bits could do with updating (kettle/shower) Mattress a bit uncomfortable. But all matched the price so can’t complain too much.
Close to Paddington station. Rare option of a single room which was perfect for me. Good value for money for the area. Two pillows for the bed. Ambient temperature. I didn’t have the breakfast as I left very early but it’s great that it’s included in the price.
Stayed in December 2023
Reviewed: 13 December 2023
Christian
MaltaNone
Comfortable and cosy. Centrally located. Great stuff. Managed by a couple whom really are outgoing and helpful. Really enjoyed the morning talks with Joe and his wife.
Stayed in November 2023
Reviewed: 4 December 2023
Janet
United KingdomMy room was on the top floor so quite a trek if you have suitcases. Only to be expected in a Victorian (I think 😀) property, so not really an issue.
Great location, just a short walk from Paddington Station. Very friendly staff. Really good value for money.
Stayed in December 2023
Reviewed: 2 December 2023
Supakan
United KingdomI had a great time staying there. The services was great and people there were friendly. Excellent location as it is close to Paddington station. The price is reasonable for me so overall I am happy with my staying.
Stayed in November 2023
Reviewed: 2 December 2023
Andrea
United Kingdomgreat location
Stayed in December 2023
Reviewed: 1 December 2023
Rafał
PolandI think there should be mention on booking.com that the english breakfast is extra paid ( i couldnt see this information here, but maybe I overlooked something)
- very kind and helpful owners of the place, -quite close to shops, restaurants, metro or train (if youre goin to use it - we didnt), - 30 minutes walk to Buckingham Palace where you can start sightseeing, - two pillows in bed, -you can leave your luggage, - have early check-in if the room is ready
Stayed in November 2023
Reviewed: 30 November 2023
James
United KingdomThe supplement for the cooked breakfast an extra £7 on top of what I was paying, thought bit extreme and was not advertised that this was the case. I did not like the fact had to climb 3 to 4 flights of stairs to get to the bedroom.
Location great did not have to travel far to get to a play in the West end I was seeing.
Stayed in November 2023
Reviewed: 29 November 2023
Sarah
United KingdomLots of steps to the top floor. However this wouldn’t stop me visiting again.
Convenient location, clean, friendly staff.
Stayed in November 2023
Baarle-Hertog, Belgium
Skagen, Denmark
Salad Beach, Thailand
Rovinj, Croatia
Pongola, South Africa
Alleppey, India
East Harling, UK
Udaipur, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content