38 The Promenade, Southport, PR8 1QU, United Kingdom
#12 of 19 hotels in Southport
Guests' ChoiceBased on 2085 hotel reviews
7.6Cleanliness
8.3
Comfort
8.1
Location
9.4
Facilities
7.6
Staff
8.7
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 20 April 2024
George
United KingdomNothing to dislike
Nice and quiet and close to all amenities
Stayed in April 2024
Reviewed: 19 April 2024
Stephen
United KingdomExpected tea/coffee facilities within the room Also shampoo in the shower. Therefore 3 rather than 4 star rating
Comfortable double bed
Stayed in April 2024
Reviewed: 12 April 2024
David
United KingdomClean and value for money
Stayed in April 2024
Reviewed: 8 April 2024
John
United KingdomNothing it was perfect for the price
It’s in a prime location it’s very good value and the staff are very nice and helpful
Stayed in April 2024
Reviewed: 8 April 2024
Sarah
United KingdomThere was a large, hot shower and a great view. The use of a fridge and microwave were extremely handy. Great parking and really friendly staff.
Stayed in April 2024
Reviewed: 4 April 2024
Lucas
United KingdomThere was no telepnhone, no soap. The heating was poor
The Room was spacious, clean and the bed was comfortable.All facilities were working well. I like the fact that there was a fridge, microwave.
Stayed in March 2024
Reviewed: 4 April 2024
Helen
United KingdomIt’s a little shabby in places could do with a bit of TLC Walls really thin could hear the room next doors tv all night
The location & the parking Really friendly staff too Good breakfast 😃
Stayed in April 2024
Reviewed: 3 April 2024
Wilmot
United KingdomThe kitchenette did not have any pans or frying pans what wasn't very good?
The bed was comfortable. The room were very warm
Stayed in April 2024
Reviewed: 2 April 2024
Comba
United KingdomSpace and a little mouldish smell
STAFF
Stayed in April 2024
Reviewed: 2 April 2024
Paul
United KingdomThe room had a microwave oven which is nice but there was not any cutlery to be able to eat a microwave meal.
The room we had was clean and had everything that we needed. The tea and coffee was topped up every day.
Stayed in April 2024
Reviewed: 1 April 2024
Barbara
United KingdomParking Car park too small for the size of the accommodation
Staff really helpful and friendly, breakfast delicious and good value for money. Nice clean room, bed very comfortable
Stayed in February 2024
Reviewed: 26 March 2024
Sonia
United KingdomUnable to close curtains fully as rail too high Smell of cigarette smoke from outside and people sitting talking outside window Not all sockets working Mattress uncomfortable, needs replacing
Good location Warm room Good value budget room
Stayed in March 2024
Reviewed: 25 March 2024
Richard
United KingdomLocation. Easy access to were we wanted to go
Stayed in March 2024
Reviewed: 25 March 2024
Janet
United KingdomNeeded updating
Friendly staff and clean room
Stayed in March 2024
Reviewed: 25 March 2024
Clive
United KingdomThe bathroom layout was designed for a less abled person than myself. The shower was too low down for me to use properly and I never used it again after my first go with it.
The breakfast was very nice and cooked to order. The staff were very welcoming.
Stayed in March 2024
Reviewed: 23 March 2024
Joanne
United KingdomThere wasn’t anything I didn’t like about the property
I loved the property because it was designed for both disabled and non disabled as my mother in law hasn’t been away in ages and it’s hard to find something for her with ground access the hotel is close to all amenities which is fantastic so only walks away from shops restaurants bars amusement park everything well situated we enjoyed are stay the hotel staff couldn’t do enough for you so helpful we didn’t have breakfast but plan to as it smelt amazing 😂we have booked another two trips so will be trying breakfast 🍳
Stayed in March 2024
Reviewed: 22 March 2024
Jeannette
United KingdomNothing in particular.
Friendly staff. Kitchenette was very handy. Beds comfortable.
Stayed in March 2024
Reviewed: 19 March 2024
Deborah
United KingdomNo soap to bathe with. Kitchen light not working, one of the single beds has little buttons on the mattress that bore your skin making it very uncomfortable to sleep.
Location good.
Stayed in March 2024
Reviewed: 12 March 2024
Irene
United KingdomVery cold in dining room
Close to all amenities
Stayed in March 2024
Reviewed: 11 March 2024
Pauline
United KingdomPeople noisy in the morning and we were near the door; also the fire alarm went off twice in the morning.
Ground floor which was great because I have arthritis.
Stayed in March 2024
Reviewed: 7 March 2024
Carla
SpainNo kitchen. We were looking for a small kitchen/kitchenette and the places offers it and we book it for that reason. So it was not kitchen at all in any of the rooms and we needed to spend more money than our budget allowed to pay for ready to eat food.
The room was cosy, tidy and beautiful. As well the location it was lovely and the staff was really accesible. We travelled for work and I recommend it.
Stayed in February 2024
Reviewed: 6 March 2024
Bythell
United KingdomBed too low, no where to eat meal, could do with table in room,
Good location,on site parking. Comfortable ensuite room.Quiet location.
Stayed in March 2024
Reviewed: 4 March 2024
Stuart
AndorraEverything was fine
Nice room with plenty of space and also a built-in kitchen. Wi-Fi was good. Also has lots of free parking but I didn’t need it.
Stayed in March 2024
Reviewed: 4 March 2024
Cheryl
United KingdomNothing
Clean, comfy , friendly staff and close to the shops, pubs fantastic breakfast!!!
Stayed in March 2024
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