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The Strand, Westminster Borough, London, WC2N 5HX, United Kingdom
2 December 2015
눉On arrival, the receptionist took ages to find my reservation - keeping my 83 year old aunt waiting- needing my print out of my reservation before acknowledging the booking. Actually I'm not convinced she had found it at all. All info on hotel etc on an iPad - no alternative and not suitable for everyone. No suitcase stands so had to leave on the floor.
눇Very good breakfast. Free in-room refreshments. Very nice lifts.Proximity to rail station, meant taxis always available. Easy walking distance to theatres or Festival Hall.
1 December 2015
눉Room was a bit too hot. Only found the off switch later! Pillows not very comfy.
눇Staff were wonderful. The decor and general feel of the hotel was lovely. The nespresso machine and chocolate in the room was a nice touch.
2 December 2015
눇The treatment by staff
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