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Reviews of Amberley Castle- A Relais & Chateaux Hotel 4 stars

Amberley, Amberley, BN18 9LT, United Kingdom

#1 of 4 hotels in Amberley

Guests' Choice

Review score

Based on 249 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 21 April 2024

    10
    Excellent place, excellent staff and happy.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night

    We loved everything about the place. So it’s quite difficult to say. Maybe the possibility of being a victim of jackdaw or dove poo. It’s the countryside so get over it. We loved everything.

    Excellent

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    really lovely
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    it is beautiful

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Wonderful time to relax, walk and eat well
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Stunning history

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing the Bathroom had some mould and water damage otherwise really great room

    It was amazing - both the property and the room

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Nice Stay
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive for the room, very draughty but I guess it's because of the old windows. Didn't have evening meal as it was £98 each!

    The setting is lovely, hotel grounds are well kept. The staff are very friendly and helpful. Breakfast was good. Bed comfy.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    10
    Going back in time
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    No negative comments because it was all I expected it to be. Yes, it's remote and yes, it's an old castle with all that goes with that but it is what I signed up for and hoped to find.

    Great service and clear vocation to please. Would go back in a heartbeat.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was TERRIBLE we waited soo long and im talkin a good 25 mins before we was even asked for our order ..we ordered drinks it was the first drink of the day my mouth wasvdryer then ghandies flip flop so could have done with the drink there and then ...i had no idea you could order toast otherwise i would have just had that anyway 15 mins later no drink we asked and the waiter said it was on its way then 10 mins later we asked again this time the waiter was rude cant remember word for word then finaly after a gd 50 mins our breakfast came out WITH TOASY and the drinks which at that point i downed 3 quaters of it ..so i had the toast which i wanted on the first place but then i had to eat the other youghert thing i ordered becouse i didnt no u could have toast so next time i would never eat with you again im glad we didnt go for dinner now was a BIG dissapointment ended on a bad note and wasted a lot of time

    The decor was amazing i loved the dragon and knight design ...the bed was the most comfyest bed i have ever slept on even thoe i had to do a jump and climb on as im 4ft 10 the bed was bit high but worth it very comfy ...the room was nice and warm i liked bein in control of the heating i bought hot pyjamas thinkin it would be freezing so i cooked myself a bit. The view outside the balcony was nice to see the castle lit up

    Stayed in December 2023

  • Reviewed: 19 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely castle, the staff were really helpful and made our stay very special.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    10
    Just special
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Cold peas

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    Absolutely the best way to celebrate my husband’s 60th birthday, thank you!
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing was, the loft hatch in the bathroom was very dirty and there were handprints on the wall where, I assume, maintenance had been.

    Our upgraded room was such a surprise, attention to detail, for example, our personal welcoming letter. Staff were so friendly and welcoming.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    A lovely experience
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    All

    It was a lovely experience

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    Out of this world
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The grounds & the castle

    Excellent all round staff superb we have booked for afternoon tea,and next year we have booked our 60 th wedding Anniversary I think that says it all can’t fault a thing

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    Enjoyable overnight break
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Felt a little dated

    Outstanding cuisine and very helpful staff.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    It was a truly magical place that I feel so lucky to have experienced!
    • Leisure trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    This had NOTHING to do with the location or staff but I got sick during my stay :(. The staff was very accommodating and took great care of me but it was horrible timing.

    The communication with the staff before I even arrived was great! They upgraded my room at no extra cost and I really had the experience of a lifetime!

    Stayed in November 2023

  • Reviewed: 15 October 2023

    10
    They very graciously upgraded our room. The dinner was excellent.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Not a lot to do in the vicinity.

    Unique property. Very grand.

    Stayed in September 2023

  • Reviewed: 10 October 2023

    8.0
    Go to Amberley castle for a special occasion
    • Leisure trip
    • Group
    • Deluxe Junior Room
    • Stayed 1 night

    The hotel is one of those wonderful hotels just for special occasions. The restaurant is delightful and the staff and service perfect. Although a little pricy, its worth it.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    10
    Hidden Gem!
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted via mobile

    A truly authentic Castle hotel. Staff were incredibly helpful and friendly. Grounds and gardens a delight, had breakfast outside on Sunday morning with the church bells ringing was a special experience. Loved every minute!

    Stayed in September 2023

  • Reviewed: 7 October 2023

    9.0
    I would love to stay here again.
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights

    Our room (Classic) was adequate and the bathroom was spacious but we had to deal with an inconvenient structural (historic!) beam. We had one dinner in addition to the two included breakfasts, and my husband said it was one of his best dinners ever. We enjoyed sitting in one of the comfortable beautifully decorated lounges for pre-dinner drinks after poking into every corner of the amazing grounds. The neighborhood was peaceful. The staff was very helpful about arranging breakfast as early as possible our last morning so we could be on our way quickly for our flight home.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Fantastic service by the staff and rooms were excellent.
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    It was cold and a proper bar for drinks would have been nice.

    So nostalgic and historic.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    Beautiful hotel in a lovely setting. Great service and friendly staff. Would gladly return. Thank you!
    • Leisure trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - had a very positive experience

    A truly beautiful location and hotel with great character and history. I had a room on the ground level with a private courtyard - easy access, private and extremely comfortable. I was greeted with a complimentary drink and wonderful service from the staff, who were welcoming and friendly. Dinner was lovely and the service was excellent. The gardens were very beautiful too.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    A stay to remember
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    It was our anniversary weekend celebration and the hotel staff were kind to arrange a room upgrade. Great setting, helpful staff, wonderful breakfast...all-in-all a great experience.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Just a little too quiet

    Amazing location. Unique place Staff fantastic Very personable and friendly.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Gorgeous place. Had a lot of great amenities. Location however if you don't drive it's difficult and expensive to get taxis. The castle should have their own taxi for instances like this. Food was great. However, during our dinner courses the rabbit had a bone in it. For as expensive as our dinner was the food should have been tended to a bit more carefully. Very disappointed with that. The pillows on the bed could have been a bit better. They were flat and uncomfortable.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Excellent experience for a special occasion
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    Wine list was slightly overwhelming and overpriced. Restaurant experience could be more relaxed, whilst not losing grandeur of castle surroundings.

    Friendly and welcoming staff at reception and management. Touches like anniversary card and upgrade were great too

    Stayed in August 2023

Showing 1 – 25

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