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  5. Reviews of Amsterdam Hotel

Reviews of Amsterdam Hotel 2 stars

7 Trebovir Road, Kensington and Chelsea, London, SW5 9LS, United Kingdom

#978 of 1,005 hotels in London

Guests' Choice

Review score

Based on 252 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.8

  • Location

    8.0

  • Facilities

    5.2

  • Staff

    5.8

  • Value for money

    5.7

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 31 January 2023

    5.0
    no need to book again.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    the hotel was changed prior to our arrival in two days by the administration of Amsterdam hotel to Holland Road Stay. it was bad to hear that in two days before arriving. moreover, nothing was comparable to the pictures as said before: upgrade to our room, cleanliness and comfort of the room (was really cold inside the room) was all below average.

    the location. it is very central to everywhere in central London.

    Stayed in January 2023

  • Reviewed: 30 January 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It wasn’t very clean.

    quality/price right

    Stayed in January 2023

  • Reviewed: 20 January 2023

    4.0
    Dissapointed
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 4 nights

    Stained bed sheets, unhygienic shower (flip-flops neccesary), dirty floor... Quite impresentable.

    Stayed in January 2023

  • Reviewed: 11 November 2022

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The toilets were stinking and the heater wasn’t working.

    The people were generous

    Stayed in November 2022

  • Reviewed: 10 November 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It was like a James Bond film, using a code at the entrance and another next to Your room in a small box . Imagine you come and go and see no one. I felt it was haunted the First night. There 's a bed smell around and a strange noise during the night like drops of water.

    Very good location just around the first corner next to earl's court station . For 2 nights that was fair but not advisable For longer stays. There was a good TV equipped with many choices to watch anything you like and the bathroom clean

    Stayed in November 2022

  • Reviewed: 2 November 2022

    6.0
    put a Wifi extender to reach all floors and you will get excellent reviews,
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights

    came at a cost of WIFI not reaching the top floor and a bit of staircase climbing (no elevator) which may be an issue for elderly, we didnt mind too much, neither the no meal options, plenty to eat around

    the view from top floor was pleasant surprise,

    Stayed in October 2022

  • Reviewed: 26 October 2022

    4.0
    Okay but not great
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Hardly saw people who ran the hotel…no check in staff etc…the room wasn’t overly clean and the balcony was actually quite dangerous for children. Also when we arrived there was a lot of work going on outside the room which we weren’t informed about and a lot of mess and dust outside the room.

    Its location was great…very central and close to Earls Court underground.

    Stayed in October 2022

  • Reviewed: 23 October 2022

    4.0
    Needs a reception
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No reception, tv didnt work.

    clean tidy

    Stayed in October 2022

  • Reviewed: 21 October 2022

    6.0
    This is not a top notch 8 star hotel but for the price and location it was ideal. worth every penny.
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night

    very basic room, walls paint was tatty and marked. poor paint job on some parts of the room.

    Room was exactly what it needed to be, pleasant and bed was extremely comfortable. bed and bathroom was both clean and tidy.

    Stayed in October 2022

  • Reviewed: 19 October 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    all room smell a cigarettes 🚬, my Window was open 2 days and it doesn’t help

    Stayed in October 2022

  • Reviewed: 17 October 2022

    4.0
    below average
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    no daily cleaning of the room, water leak on the first night that caused all the carpet to be wet, which caused the room to be very smelly, no receptionist when needed.

    location

    Stayed in October 2022

  • Reviewed: 17 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    One of the windows was broken.

    Very nice bed

    Stayed in October 2022

  • Reviewed: 3 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    At thursday we have only cold water in bathroom

    Wiew from window to outside

    Stayed in October 2022

  • Reviewed: 1 October 2022

    5.0
    it was a place to sleep and the price was low enough.
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    didn’t like that there are no staff on-site. it was late and it took ages to figure out I had to get hold of someone on the phone. but like I said. the customer service guy on the phone was very helpful.

    the room was good looking, but then there were no lamps. so it was light on or dark. i liked that the customer service guy was working hard to help.

    Stayed in August 2022

  • Reviewed: 29 September 2022

    5.0
    The cleaning lady that helped me was fantastic but the hotel itself very average
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely useless for people with luggage , my room was down stairs no lift or staff on sight when I arrived so getting my bags down stairs was crazy and getting them up a whole new game

    The young girl that helped me from Georgia she was amazing and should be commended by the company that owns the hotel .

    Stayed in September 2022

  • Reviewed: 28 September 2022

    5.0
    very expensive for what it was
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    tv did not work reported first day never sorted shower no hot water whole stay

    it was quite central if overpriced

    Stayed in September 2022

  • Reviewed: 27 September 2022

    6.0
    Steer away from this hotel
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Stressful, to get into my room

    V bad, the whole automated check in

    Stayed in September 2022

  • Reviewed: 13 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    it had a funny smelll. no place to hang you clothes.

    good location, 30 second walk to the tube station.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    5.0
    Only 2star but good location
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Too many stairs.

    Bit dark deco. Bed comfy. Good bathroom. Telly didn't work. Lots of tea and coffee. Good location. Needs updating.

    Stayed in August 2022

  • Reviewed: 31 August 2022

    4.0
    Disappointing but did the job. Wouldn’t return though, a hostel would probably have better service.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    They cannot claim to adequately clean ANY of the rooms. My family had 5 rooms in there, none were cleaned to a good standard. On the first night I called to ask someone to come clean, they never came…I was there 3 days! Has to go and buy cleaning supplies! Shower drainage is awful- Also reported, guess what? No one came! Was stood in shower dirt every time we went in. Got 1 and 1/2 toilet roll for three days…again has to go out and buy my own. Electricity went in one of the other rooms too. So dusty you could barely breathe. THEY DONT TELL YOU THERE IS NO LIFT AND YOU MUST WALK UP VERY STEEP STAIRS!!!!!! There are about 7 flights of stairs roughly, awful climb with luggage. Luckily we spent all our time out or I think we would have ended up booking somewhere else.

    Close to Earl’s Court station. Bedroom size is good.

    Stayed in August 2022

  • Reviewed: 27 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Smelly bathroom not to clean and no lift in 4th floor

    Location

    Stayed in August 2022

  • Reviewed: 23 August 2022

    6.0
    close to underground and good value for money, be prepared for stairs
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    5th floor and only stairs i was at the end of a long trip with heavy bags and i would have paid for help but its not really staffed

    good view, nice room and ensuite, great location 🙂

    Stayed in August 2022

  • Reviewed: 22 August 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nowhere to put anything not even a towel rail ! WiFi went off after the first night .no staff at all all check in by phone .room very basic and boring no TV .

    Shower

    Stayed in August 2022

  • Reviewed: 20 August 2022

    4.0
    expected better
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    the locks were barely hanging there, the bathtub was leaking and groaning no cleaning of the room, no wi-fi, no hair dryer the trash was left in the lobby right next to our room

    the location was good

    Stayed in August 2022

Showing 1 – 25

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