1-2 Serjeant's Inn, Fleet Street, City of London, London, EC4Y 1AG, United Kingdom
#77 of 1,005 hotels in London
Guests' ChoiceBased on 2919 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: 28 March 2024
Amanda
United KingdomThere was nothing we didn’t like exceptional room
Immaculately clean and the staff cannot do enough for you.
Stayed in March 2024
Reviewed: 26 March 2024
Danielle
United KingdomExpensive but it is central London so you expect to pay more. Hotel is lovely though so didn’t mind.
The location of the hotel was great. A 15 minute walk to Covent Garden and 12 minutes to the nearest tube station which is on the central line. Room was lovely and very spacious, I particularly loved the bathroom. Rooms were spotless and so was the restaurant and reception.
Stayed in March 2024
Reviewed: 26 March 2024
Dax
United KingdomNothing !
We was lucky to get upgraded to a deluxe room. It was beautiful. Also the front of house staff were really friendly and professional
Stayed in March 2024
Reviewed: 25 March 2024
Kavita
United KingdomN/a
Good location, clean, spacious room, nice decor
Stayed in March 2024
Reviewed: 25 March 2024
Konstantin
BulgariaIt was cold in the bathroom and the heater was not able to warm it.
Special thanks to Vladimir at the reception desk for his assistance!
Stayed in December 2023
Reviewed: 25 March 2024
Katie
United KingdomTV was bizarre, took ages to find what was actually on. Very hard to pen window
Great location Very comfort & clean
Stayed in March 2024
Reviewed: 24 March 2024
Michael
United KingdomA little bit of a walk to the nearest Tube station. We booked breakfast at check in, but the restaurant didn’t have the booking in the morning. The tv only had kids channels. Housekeeper woke us at 8am to clean the room.
Clean and comfortable.
Stayed in March 2024
Reviewed: 22 March 2024
Zsófia
HungaryThe nearest tube/metro stations were a bit further away than expected (Temple is ~10 minutes of walk)
Very calm and quiet despite being just next to a busy street. The staff was very friendly, the room was spacious enough and tidy, and we got new complimentary coffee, tea, and water to our room every day (even though we didn't purchase the breakfast option). Bus stops are just by the street entrance, making it easy to move around. We loved Shirley, the duck too!
Stayed in March 2024
Reviewed: 22 March 2024
Lydia
CanadaCould be better location
Unique
Stayed in January 2024
Reviewed: 17 March 2024
Petr
Czech RepublicI would appreciate more friendly staff.
Perfect location in the city center with multiple options for travellin around. Accomodation was comfortable and clean. Price a bit higher for the hotel standards but according to London prices quite adequate. Amazing breakfast a la carte.
Stayed in March 2024
Reviewed: 14 March 2024
Catherine
AustriaEverything was absolutely perfect!
Stayed in March 2024
Reviewed: 14 March 2024
Nicola
IrelandA little bit of a walk to underground stations but otherwise location was good
Room was very comfortable and clean, staff were very helpful. Myself and my daughter had lovely stay for weekend. Dinner on second night was very nice.
Stayed in March 2024
Reviewed: 14 March 2024
Sharon
United KingdomHotel was lovely, staff was really nice. Breakfast was amazing and the location was great !
Stayed in March 2024
Reviewed: 13 March 2024
Sean
United KingdomPerfect location, lovely staff, room was perfect
Stayed in March 2024
Reviewed: 13 March 2024
Romain
FranceIf we had to find something that was not perfect in our week end : The little living room table maybe need to be replace as we can see a lot of humidity marks (probably due to many dropped glasses). It was really not a problem for us as we did not spent a lot of time in the room, but it could be a small negativ point. Otherwise everything was really perfect.
We asked for the Junior Suite with Balcony and it was really nice and peacfull. The room had a lot of space, a coach and a really confortable bed. The view from the balcony was great with a view on the hotel's patio and some Londo's roof. The room and every thing was clean as excepted and the staff was perfect with us. We took the breakfast before coming in and so we had a lot of choice. The location was really perfect for what we came for (A romantic week end). The Hotel is really close to the nice places to go out and to visit (Picadilly circus, Soho, Coven Garden, London center, Tower of London). We did all our visiting by foot, we only took one time the tube. We had access to the lounge club, where we took some beverage and snacks.
Stayed in March 2024
Reviewed: 13 March 2024
Lindsey
United KingdomNo air con in the gym. Gym equipment older
Size of room and bed, very clean
Stayed in February 2024
Reviewed: 11 March 2024
Sandra
United KingdomNothing.
We’ve stayed at this hotel lots of times. Beautiful hotel. We love the location and the staff are so helpful - nothing is too much trouble. We were in room 449, great room, with great views across London.
Stayed in March 2024
Reviewed: 11 March 2024
Cola
United KingdomNothing
Overall ambience of the hotel was as expected from this standard of accommodation and was very relaxing. Receptionist who booked us in was brilliant especially for a trainee. She had obviously been very well trained. Room was very relaxing and up to expectations as well. Breakfast was very good quality for choice and quality of food and service. Restaurant staff were efficient, polite and attentive but not intrusive. We found it a delightful place to stay and would undoubtedly stay again. We did not have an evening meal so cannot comment but the menu choice looked good.
Stayed in March 2024
Reviewed: 11 March 2024
Worthington
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: 11 March 2024
Janet
United KingdomAll areas were fresh, clean and relaxing. Our room was superb. All the staff were friendly and helpful
Stayed in March 2024
Reviewed: 10 March 2024
Claire
United KingdomNothing to fault
Friendly staff, clean, room upgraded for free and excellent location.
Stayed in March 2024
Reviewed: 10 March 2024
Richard
United KingdomN/A
The cleanliness was fantastic, breakfast very varied and tasty, bedroom/bathroom was faultless, staff very helpful and hotel was in walking distance to tubes and Covent Garden/Leicester Square
Stayed in February 2024
Reviewed: 9 March 2024
Francesca
AustraliaNothing!
The room size was excellent particularly because of the price. There was also a good size bath. I also got a slice of yummy cake as it was my birthday! We would definitely stay here. Great price for London and an outstanding room!
Stayed in February 2024
Reviewed: 9 March 2024
Michelle
United KingdomNothing
Luxury environment
Stayed in March 2024
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