£££

Breakfast was good and the gym facilities where excellent also

Stayed in April 2024

Bathroom layout was challenging. No bench space

Stayed in April 2024

To be honest the room was too hot had to get the window wide open to cool it down. There was some marks on the walls in the room making it look tired and dated. Only other big bug was downstairs we were sat in the middle eating dinner in the bar area and every time someone went out to smoke the smell came back in which isn’t pleasant when your eating your food.

Good location and the staff very helpful, even the cleaning staff were lovely and helped when I got disoriented along corridor. Showers lovely.

Stayed in February 2024

Nothing

Very welcoming and friendly staff

Stayed in April 2024

Room was very small and corridors noisy at night

Check in and out and visiting the spa

Stayed in March 2024

Spa was lovely, breakfast was very good

Stayed in April 2024

The only negative I can comment on was that the bed sheet was stained.

Location was perfect for going to an event at Birmingham arena. Resorts world was a 5 min walk away. Staff were very friendly.

Stayed in April 2024

Just needs a little updating.

Very good hotel. The staff were excellent.

Stayed in April 2024

Hotel is a bit tired around the edges. However, given the location and price it was all acceptable.

Good breakfast. All clean and tidy. Pool and jacuzzi was a pleasure.

Stayed in April 2024

The breakfast was expensive - I didn't have it. I wish there was a small option - all I want is a coffee and a croissant so £14 is not worth it! It was hard to find the EV chargers - more signage would be useful.

Good location as you can walk to the train station and get into Brum without braving its hideous traffic. A nice spa area. Very helpful staff. EV charging moderately priced.

Stayed in April 2024

Hotel is good but the interior looks a bit dated , 80’s style so probably could do with a refresh

Location and size of hotel excellent

Stayed in April 2024

Attention to detail on my meals being Coeliac

Stayed in April 2024

A bit dated but it is an older property so kind of expected. There was just some obvious wear and tear in the bathroom due to its age that had been repaired but would have looked and felt better had it been replaced. Also the gym facilities don't open early. I am there for a business event and I have stayed at hotels that have 24 hour facilities so that I can get a work out in before the event and set me up for the day but they don't open early enough here to fit that in and get ready afterwards.

This is the 2nd year I have been back for the conference. Breakfast is good and tasty with a large variety. The restaurant on site is very good and I enjoy each time, and drinks at a good price which are not as expensive as I expected which meant I could enjoy it more with the team.

Stayed in January 2024

Rooms weren’t close together that was my only thing I wasn’t happy about

Breakfast, room and the staff were lovely

Stayed in March 2024

Outdated decor, dirty cups in our room, bathrooms need updating.

Great location, lots of parking spaces, very reasonable bar prices, friendly staff on reception

Stayed in April 2024

Breakfast stopped being served at 9:30 I think that's too early to stop

The staff were all very friendly

Stayed in March 2024

Needs a deep clean.

Staff were good. Lots of staff. Most very professional and friendly. Comfortable beds.

Stayed in April 2024

Great value for money. Room was good. Peaceful location close to the arena (reason for travel). Breakfast was very good. Excellent to have access to a good leisure facility also. Car parking available.

Stayed in April 2024

It’s not that walkable from the NEC especially at night.

It was somewhat close and walkable to the NEC and train station. Facilities were decent. Nothing major to complain about. Front desk staff are polite and helpful.

Stayed in March 2024

The hotel could do with a little decor update but apart from that all was really good.

We were only there for one night.The staff were friendly and accommodating.It was very close to where we needed to be. It had everything we needed.

Stayed in April 2024

Nothing

The property is clean and comfortable We stayed for a night to visit resorts world and found the stay to be just what we needed

Stayed in April 2024

Decor rather dated and room a little tired. Mirror failed and few bits need freshening up

Location, very easy walking distance to NEC and world resort arena, shops and restaurants

Stayed in April 2024

Despite having a massive car park it was very difficult to park at 5pm on arrival - I suspect this is due to them selling car park spaces to people using the airport (this was advertised at the hotel). Priority signs be given to starting guests.

Very convenient for Resorts World Arena and, I think, the airport. Clean enough room. Didn’t use bar or restaurant so couldn’t comment on those but seemed to be good size and a variety of drinks and food available. Staff very friendly

Stayed in March 2024

Room is quite basic for the price, however you are paying for the convenience of the location really.

Location is ideal for early Birmingham flights Staff are brilliant, found and returned my house keys Bar and other facilities are modern and well maintained

Stayed in April 2024