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Dane Road, Newquay, TR7 1EN, United Kingdom
15 August 2016
눉It is not a criticism but our room 301 is cluttered the space needs to be managed better. The tv is not easily viewed from the bed and the table in the middle of the room is unhelpful.......as it takes the remaining space in the suite.....all in all a good stay no real issues very comfortable...
눇Reception staff were excellent and serve the hotel well. Sometimes the hotel can be great but the staff can detract from this....your staff portray a caring and professional image from the breakfast staff to reception and managers couldn't fault them.
13 August 2016
눉Breakfast help yourself choice a bit disappointing. Croissants and pastries were smaller than bite sized so couldn't just have a pastry breakfast. Bread slices were OK for toast but no nice artisan loaves to enjoy some fresh bread. Fresh fruit not refilled often enough. I would say the cooked breakfast was excellent, eggs cooked to order. But nobody was responsible for refilling the bread, fruit etc on the help yourself tables so looked a bit mean.
눇Lovely comfortable clean room. Great having a balcony to watch the sunset. Modern bathroom very clean. Silks restaurant food was excellent and staff attentive but not in your face. Reception staff were friendly and helpful. Inside art decor themed some beautiful pieces of furniture. Would love to own the dolphin glass topped table on our floor. Chef cooking the eggs to order and keeping the bacon, sausages etc refilled on the hot table.
13 August 2016
눉Originally we were given a pool view room, which I didn't like as it felt like an apartment. The staff immediately moved us into the main hotel. I was very impressed with the way that they handled my complaint. I found out at the end of my holiday that they offered a £25 a day for dbb, I wished I had known this at the time of booking
눇The views are amazing, it overlooks 2 beaches and is only 5 min walk from Fistral beach. It is in the centre of Newquay, but once back to the hotel the views are spectacular. So you have the convenience of being in Newquay but the views and facilities and comfort of a top class hotel
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