Balgeddie Way, Glenrothes, KY6 3QA, United Kingdom
#3 of 7 hotels in Glenrothes
Guests' ChoiceBased on 1107 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.5
Staff
8.8
Value for money
8.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Juliet
United KingdomSwimming pool and food.
Stayed in April 2024
Reviewed: April 17, 2024
Mandy
United Kingdomwe booked to use the pool, but before booking it was advertised that the pool closes early, otherwise we would have booked closer to where we needed to be.
enjoyed it all especially dinner with the frozen grapes as dessert
Stayed in February 2024
Reviewed: April 15, 2024
Mark
United KingdomRoom was too warm Toilet could have been cleaner I had to ask for toilet paper at Reception and I was handed a roll to take back to my room Gym was stuff air-con not working and no one had opened any windows
Bed was comfortable Tea and biscuits provided Gym was good and clean Meals all served piping hot and in a timely manner
Stayed in April 2024
Reviewed: April 15, 2024
Ray
United Kingdombreakfast was Excellent. staff where really friendly and helpful. we only stayed there the one night as we here off to a family party, but location wise it was great for use
Stayed in April 2024
Reviewed: April 14, 2024
Brian
United KingdomN/a
Nice location, food was lovely, good value for money.
Stayed in April 2024
Reviewed: April 14, 2024
Janel
United KingdomI would have expected more luxury from an expensive hotel like a box of tissues, choice of pillows (way too firm for me) and not even a down option,, just synthetic. I would expect more than 2 tea bags, and decaf options, eg mint tea.the room was also very hot snd it was not possible to adjust the temperature. Also, attention to detail as the sealant is coming off the bath and watwr will be gushing down the back of it.
Attentive staff, nice enough room,, fabulous large bath. Dustant view of Cairngorms was nice. Direct view of a room roof underneath. The gym, sauna ans jacuzzi was really good and indoor pool, but a pool party for kids. So we had to wait an hour. Breakfast was amazing, good choices, including veggie .
Stayed in April 2024
Reviewed: April 7, 2024
Shirley
United KingdomToo hot. Turned down heaters and opened windows - but room roasting. The bathroom heater couldn’t be adjusted.
Ideal for travel to Glenrothes. Friendly staff. Clean rooms
Stayed in April 2024
Reviewed: April 5, 2024
Tarsem
United KingdomI booked a double bedroom but i entered the room there were Two single beds. I haven’t slept in a single bed for over 40 yrs
Fruit salad and full breakfast was tasty
Stayed in April 2024
Reviewed: April 5, 2024
Colin
United KingdomBed uncomfortable, and the pool was a little bit cold, other bathers said it had been warmer the day before.
Loved the room with accessibility shower, bed a litte uncomfortable possibly as 2 beds put together. Food was amazing. Plenty of choice at breakfast, and evening dinner superb.Pool and changing areas are spotless, and very well equipped. Plenty of lockers ,showers etc.
Stayed in April 2024
Reviewed: April 5, 2024
Robertnval
United KingdomThe breakfast service was excellent and the staff friendly. Staff even offered to carry suitcases.
Stayed in April 2024
Reviewed: April 4, 2024
Mike
United KingdomBathroom little dated
Location clean
Stayed in April 2024
Reviewed: April 3, 2024
Tom
United KingdomElegant hotel with lovely staff
Stayed in April 2024
Reviewed: April 2, 2024
Hugh
United KingdomSince booking I'd developed a bad back so couldn't lift suitcases. Of course the hotel didn't know this and booked us into a second-floor room (or maybe 1st floor) but there was no lift. So we paid £20 extra for a de-luxe room to which there was a lift. Reading the hotel blurb later we find they actually offer to carry bags up for you, but that wasn't offered by reception when we checked in. So I feel we paid an extra £20 we needn't have.
Very comfortable and convenient.
Stayed in April 2024
Reviewed: April 2, 2024
Mark
United KingdomThe walls are thin and on one evening the neighbours sounds of sex were intrusive and on another night the noise of music intrusive.
Room comfortable with a view, brekky good
Stayed in March 2024
Reviewed: April 1, 2024
Karen
United KingdomThought we were getting B&B but booking deceiving, so we had to go out for breakfast. Also when we arrived we wanted a snack but person behind bar couldn’t accommodate us as there was a wedding on and it was busy and couldn’t leave the bar!
Room was nice size and comfortable.
Stayed in March 2024
Reviewed: April 1, 2024
Carol
United KingdomDelighted with the King size room.
Stayed in March 2024
Reviewed: March 31, 2024
Evelyn
United KingdomNothing
Part of a wedding party, and the staff did everything possible to make it a great success. Rooms were spacious and spotless. Bar and restaurant were good and prices were reasonable. Didn't have time to sample spa, but looked well kept and modern facilities. Gardens provided a lovely backdrop for photographs. All in all great stay.
Stayed in March 2024
Reviewed: March 31, 2024
Susan
United KingdomWe struggled to find Balgeddie House after a 270 mile car journey because the postcode quoted was wrong. Hence we landed in a housing development around a mile away from our intended destination. A phone call to the hotel gave us a corrected postcode and on arrival, we learned that the wrongly quoted one had not been in use…”for about ten years”!! This clearly needs to be addressed by Best Western management but thankfully, it didn’t spoil our overnight stay.
Dinner the night we arrived and breakfast the following morning were both of good quality and value for money.
Stayed in March 2024
Reviewed: March 31, 2024
Kim
United KingdomWould have preferred a walk in shower
Excellent meal in the Brasserie with very fast, friendly service. Thank you!
Stayed in March 2024
Reviewed: March 29, 2024
Christophe
BelgiumN/A
The place is really calm. access to the spa include, large bedroom
Stayed in March 2024
Reviewed: March 25, 2024
Sharon
United KingdomLift doesn’t access all floors
Big rooms
Stayed in March 2024
Reviewed: February 17, 2024
Alicia
United KingdomConstructive criticism: our room had something like a smoke detector/fire alarm on the ceiling above the bed, which had a green light that kept flashing all night and disturbed us. And at 6am a whole load of noise started. Not sure if it was because we were above/near the leisure centre/spa.
All the staff were absolutely terrific. Helpful, friendly and lovely team. Food was super too. Really enjoyed our stay.
Stayed in February 2024
Reviewed: February 16, 2024
Michael
United KingdomA hot tub would have been nice The ambience in the bar and lounge area was dull and old-fashioned. OK in the daytime for emailing or working, but not very attractive in the evening when having a premeal or post prandial drink
Convenience for Fife. Spa
Stayed in February 2024
Reviewed: February 5, 2024
Laura
United KingdomNothing
Our room was fine, very clean with comfortable beds although the pop up bed for our son did feel a little like it was stuck in the corridor. It was fine though. We had our own door in to the gardens at the back which was nice. The room was quite cool on arrival but an additional radiator had been provided and it warmed up really quickly. The pool was great too. We didn’t eat at the hotel, we used the Vintage Inn nearby so really can only rate the room and pool.
Stayed in February 2024
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