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Battle Road, Hastings, TN38 8EA, United Kingdom
20 October 2015
눉I arrived at 3:10 to check in and was told the room needed to be checked whether or not it was ready we was sent to the waiting room where it we was tacky, the ceiling was pealing the walls were stained and parts of the room was coming off. We waiting 45 minutes before I got annoyed and asked my partner to go ask to see the room situation as we had a young child whom was getting impatience to be told the room was ready, if we didn't go and ask we would have been sitting there for god knows how long!! That really annoyed me, got to the room and it was nice however got to the bathroom from far it looked very nice but when U go close up there was stains on the ceiling and bathtub had chipping coming off from where the water comes out the wall and edges of the bathroom generally needs tended too! Overall it was ok, i didn't really get the nice warm feeling from this hotel and staff hence I said staff were ok and rooms were nice but not the greatest. I've stayed at 4 star hotels where service and rooms were excellent! I did expect it from this hotel but obviously didn't get it, what a shame! Over priced is to say the least they also try charge u for additional thing which I thought was ridicules. The complimentary tea and coffee had no milk available which was annoying! Quite far off from main town center Hastings. Would not come back here again. I kick myself for not taking pictures of the bad parts!'
눇Nice building, staff were ok. Decor in bedroom is nice. Parking is always a thumbs up!
11 October 2015
눇Staff pleasant and helpfull
20 October 2015
눉Athough I request for early checking we had to wait 2 hours. I'd book executive room but was not exactly what I expected. The room was could, radiator was not working, I wanted to make coffee the milk was off. I was very disappointed
눇Good location, Nice food, quiet
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