The Avenue, Oakham, LE15 8AH, United Kingdom
#7 of 13 hotels in Oakham
Guests' ChoiceBased on 1325 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 21, 2024
Philippa
United KingdomRooms were quite small, and very noisy. Our bed moved every time someone walked down the corridor - no soundproofing
Really lovely staff, very friendly/helpful. Nicely refurbished. Good food
Stayed in March 2024
Reviewed: March 17, 2024
Cyclingchemist
United KingdomTea/coffee provision in room not great - yes, some posh sachets/tea bags but supposedly sterilised milk was actually off, no decaffeinated sachets, no biscuits (despite room info saying there were).
Lovely building, comfortable room, great location for our visit to Barnsdale Gardens. Restaurant food was great (but service a bit haphazard).
Stayed in March 2024
Reviewed: March 16, 2024
Patricia
United Kingdomopen fireplace next to bed
Stayed in March 2024
Reviewed: March 12, 2024
Alix
United KingdomGreat service, location and food! Very comfortable and cosy room. Will rerun if In The area again
Stayed in March 2024
Reviewed: March 12, 2024
Anne
United KingdomExcellent meal in the evening
Stayed in February 2024
Reviewed: March 3, 2024
Simon
United KingdomNothing
Very pleasant
Stayed in March 2024
Reviewed: February 29, 2024
Jill
United KingdomNo room service - essential for solo travellers
Comfortable room
Stayed in February 2024
Reviewed: February 28, 2024
Stephen
United KingdomNothing
Only stayed room only so can't comment on food. The room was small but comfortable.
Stayed in February 2024
Reviewed: February 24, 2024
Sue
United KingdomThe hotel was very noisy, we were in room 5 and that was above the bar and restaurant. And no fault of the hotel but guests let there room doors go as they went in and out and the bang nearly shot you out of bed. The room was very small,no room for suitcases to be stored or for clothes.
Very friendly, in a good location, clean and comfortable. The staff were very friendly and helpful.
Stayed in February 2024
Reviewed: February 17, 2024
Kevin
United KingdomIt's an old building, so you hear people coming and going abit but once everyone is settled, it was quiet and peaceful.
I loved the attention to detail. The welcome glass of wine on arrival (possibly because it was Valentines weekend (?) The warm welcome from the staff, the bits and bobs in the room, the tipple, the fine coffee and tea, the little favour bag hanging on the door. The personalised welcome card. Gosh, what was not to like about this place ! The clean room, the comfy bed. Great night sleep Zzzzzzz
Stayed in February 2024
Reviewed: February 17, 2024
Richard
AustraliaBreakfast - confusing what you did and didn’t get included. Other guests said the same . On menu - taramasalata - was certainly not - had to send back - told staff and deducted from bill
Stayed in January 2024
Reviewed: February 13, 2024
Andrew
United KingdomCant think of anything particularly
Staff attitudes-brilliant, location lovelly, overall service great
Stayed in February 2024
Reviewed: February 12, 2024
Susan
United KingdomOur shower didn’t work and we let a member of staff know when we checked out. We were able to have a bath instead.
Staff members were very helpful
Stayed in February 2024
Reviewed: January 31, 2024
Ameya
United KingdomStaff were a little undertrained/ could have been more helpful. They didnt know the restaurant menu and reception staff were unhelpful in EV car charge queries
Beautiful room, lovely reception and very warmly decorated for Christmas. Really enjoyed the stay
Stayed in December 2023
Reviewed: January 14, 2024
Alan
United KingdomGood sized room with very large bed.
Stayed in January 2024
Reviewed: January 14, 2024
Maxine
United KingdomCharacter Location and setting Welcoming Dog friendly
Stayed in January 2024
Reviewed: December 31, 2023
Stuart
United KingdomRoom lighting in our room. Think it was number 1 . No plugs near a mirror with sufficient light to be able to dry hair.
Great location. Very nice restaurant and staff were super friendly. Lovely courtyard to sit weather permitting
Stayed in October 2023
Reviewed: December 29, 2023
James
United KingdomLadybirds flying in when windows open
Staff very wellcoming and location good
Stayed in December 2023
Reviewed: December 17, 2023
Ian
United KingdomComfort of the bed!
All meals were excellent
Stayed in December 2023
Reviewed: November 25, 2023
John
United KingdomPillows could have been more comfortable
Stayed in November 2023
Reviewed: November 22, 2023
Jane
United KingdomThe price of the wines
Delicious food friendly staff & dog friendly
Stayed in November 2023
Reviewed: November 13, 2023
Sarah
United KingdomBeautifully decorated, perfect location and staff wonderfully friendly
Stayed in November 2023
Reviewed: November 7, 2023
Nankunda
United KingdomThin walls. Alot of door slamming possibly because door handles are a little tricky to catch. Was woken up both nights by arguments or just enthusiastic chatter either in the room below or across the hall.
Lovely room, comfortable bed, great shower. All facilities excellent.
Stayed in November 2023
Reviewed: October 30, 2023
Sue
United KingdomBar - being told (in answer to query) that no passion fruit in passion fruit martini because they couldn’t get hold of any (but no explanation/apology when it was served). Also barman adamant that there should not be a shot of Prosecco with it, in spite of the fact that we have had this on many occasions … with fruit, with Prosecco and for significantly less! Very irritating encounter.
Wonderful decor, superb customer service (excluding bar)
Stayed in October 2023
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