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Sheep Street, Burford, OX18 4LW, United Kingdom
23 July 2015
눉Were "upgraded" from Garden Room to Old Justice. The layout of the room was very bad. The settee was at right angles to the TV and too close. The bed was too high. On the first night it had a winter weight duvet and was too hot. The duvet was replaced with a blanket and sheet. The bed was then made up with the blanket at the bottom and sheet on top. The bath had mould all around the bath sealant and the sides of the bath. There was mould on the top corner of a wall. One ceiling bulb in the bathroom goes out after around half to three quarters of an hour then comes on again after 10 to 15 mins. Could be overheating, requires investigation.The room needs a complete refurb. Light over room entrance steps not working. Room entrance area never swept. Pork served in bar was inedible and poached eggs rock hard. Food generally good but not to standard one would expect at a hotel such as the Bay Tree.
눇The staff were excellent, polite, well trained and friendly. The manager did all he was able to do to put matters right. The decor in all public rooms is to high standard. The garden is wonderful. Nothing could be better than breakfast on the patio. The location in the historic town of Burford is just right.
14 July 2015
눉We had toast with breakfast and it was dry and cheap and one pice had mild on it. sadly no apology from the head waiter!
눇We have been several times and the food and service is very good. The dining room and bar a brighter and the upgrades to decor all works. We visited the garden at the back as the weather was so good and it's lovely and calm
16 July 2015
눉The tomato juice in the bar was bad but immediately replaced by a glass from a fresh batch. O
눇Very helpful and friendly receptionist. Private parking. Nice room with good supply of teas and coffees.
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