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104 Sussex Gardens, Westminster Borough, London, W2 1UH, United Kingdom
16 February 2016
눉our debit card declined with online booking. This was never happened before. But hotel reception accepted booking and charged over the phone. We checked in night ,the staff member in the reception charged from us again without checking the booking details. we noticed it in next day night and informed the member in reception (night staff) . He was so rude to us and badly treated, he did not even bother about double charge. After a long argument and discussion he agreed with double charge and informed the management. Manager is quiet reasonable person and refund money after few days.
눇location is convenient in the city center, breakfast is nice and restaurant staff very friendly and helpful. Wifi is fast.
13 February 2016
눉Better kitchen extractors, oil smell fill all the hotel in the mornings.
14 February 2016
눉nothing major, great for a short stay but maybe not for a long one.
눇This place was great. I had a room that was described as having a shared bathroom but actually I was the only person using it, everyone else had ensuits! So it was just down a few flights of stairs which was no problem for me. (Quite steep stairs as its an old building, but this just adds to the character!) Place was clean and comfortable, everyone was nice and being alone I felt really safe. Awesome fry up in the morning too. I'm coming back in June!
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