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Mayo Avenue, Off Rooley Lane, Bradford, BD5 8HW, United Kingdom
15 August 2016
눉Where do I begin. pls pls don't be fooled by the pictures on booking.com as they are 100% misleading as they are of the 1 suite which has been updated. The rest of the rooms I would say are on par with my granny's house and that's putting it lightly. There was mould growing on the tiles in the bathroom the shower curtains had mould the window was not working dust everywhere,horrible pillows. The worst part was breakfast I have had better food and SERVICE at 2 star hotels. The staff just don't give a dam .I went to complain to reception and infront of other guest the lady called her manager on the radio and said can you come down I have a customer complaining!! To date I am awaiting a call back from Andrew Farley the duty manager who hasn't not returned any of my calls . I rate this establishment at a 2 star pls save your money and book else where. You may get a cheap rate on booking.con but when you check out they try to charge you £77 and play innocent I personally seen this happen to 2 separate guests. My stay was completely ruined I wish stayed at home.
눇reception staff where friendly and helpful
14 August 2016
눉Pool and changing rooms are grubby. Jacuzzi was switched off. Generally a feeling of needing updating in the leisure club.
눇Good clean, friendly hotel. Very pleased.
14 August 2016
눇Very easy check in and friendly staff.
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