Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
4 Milford Street, Salisbury, SP1 2AN, United Kingdom
20 March 2016
눉Water pressure in shower could've been stronger.
눇Beautiful room - old feel yet modern facilities and v comfortable. Nice and quiet. Friendly staff and great location, just a few minutes walk away from the cathedral. The bus to Stonehenge stop is v nearby.
17 March 2016
눉Took half an hour to check in, uncomfortable matterace, cold and noisy room, horrible breakfast, unpleasant staff
19 March 2016
눉The numbering around the hotel is misleading; for some reason someone decided to write some of the signs in reverse numerical order so initially we couldn't find our room and ended back at reception, although the chap on reception happily took us up to our room. Our son and his girlfiend were given a feature room without being informed, which was not as advertised on the website. It was not to their taste and they would not have booked to stay in it given the choice.They complained about their room (hotel was full) and they were given complimentary breakfast, which they seemed relatively happy about, although the bed was small and they did not sleep as well as we did. We had a bit of delay in ordering breakfast as the staff were few and were busy, but friendly. However, they ran out of some of the non-meat options and it seemed a bit much to pay extra for a single (only wanted one having been offered 2) poached egg with only a few beans as no mushrooms left, when a meat eater could have eaten a huge amount more than we did that was already on the self service area (I can obvioulsy see that it was made to order but there were few hot options for people who don't eat meat). I feel that things could have been better if at the time of booking 2 superior rooms, we had been told that only one was available to give us the chance to either have alternative rooms or book elsewhere. The rooms were paid for on arrival, which I thought was disingenuous as were not even told at that point. Communication is key to avoiding complaints, and the upset caused could have been avoided as my son and his girlfiriend still came away feeling a little cheated.
눇We booked 2 superior rooms; one for us and one for our son and girlfriend.The location was perfect for us for walking to the venue of the event we were attending and to the cathedral the following morning. The lay-out is quirky to say the least as it has been extended over a long period..that was part of it's charm. Our room was fantastic; clean, comfortable and well appointed as advertised. The room was large with spacious bathroom and a good shower. The staff were really helpful. The breakfast was pretty good with a wide selection of fruits, yogurts, some cereals, cooked breakfast and the bread for toast was really good. The breakfasts to order which included poached eggs, eggs benedict and eggs royale were superbly cooked. Our son's complaint about his room was addressed amicably. I would recommend this hotel. At busy times I am sure there will be street noise, but was pretty quiet for our stay.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.