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Blackwell Grange, Darlington, DL3 8QH, United Kingdom
11 May 2016
눉Hotel was not very helpful with check in, the bedrooms were not like the ones shown on website , the beds were extremely hard , after the first night we stayed we were still in the room so the housekeep advised they would return but left us a bag of stuff outside our door to service our room ourselves. The second morning we were rudely awoken by housekeeping at 9am trying to service our room and then everyone's rooms on our floor which caused our sleep to be disrupted! A half an hour wait was required to speak to a duty manager upon check out
눇Duty manager and night Porter's were helpful!
10 May 2016
눉The drinks were very expensive.
눇Very comfortable bed. Lovely setting
10 May 2016
눉Furniture in room looked way too small for the size of the room. Not in proportion and looks odd. No pictures on the walls so very unwelcoming Free WiFi doesn't work in the cottages so couldn't use it The Breakfast was reasonable, food was warm but no tea pots for a pot of tea, just warm water in a jug?! Staff were OK but other hotels staff have been much friendlier. To be honest not worth the money I paid for the 'better suite' as I was expecting luxury and didn't get that
눇Room was clean and big
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