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116-120 Warwick New Rd, Leamington Spa, CV32 5JQ, United Kingdom
15 August 2016
눉There was shortage of staff at front of house. 1 lad in dining room for breakfast and dinner, plus another who had great difficulty understanding the English language, hence misunderstanding about how drinks were wanted eg. NO ice asked for - drink came with ice. because of lack of waiters, or may be kitchen staff service was very slow at dinner, and only 4 of us in dining room. Room cleaning poor. bed not made just cover pulled up. Mugs not washed up. coffee, tea satchets not replaced. No hairdryer in the room. Supplied on request to Reception.
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