City Centre, 55-57 Skeldergate, York, YO1 6DS, United Kingdom
#53 of 104 hotels in York
Guests' ChoiceBased on 2208 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.2
Value for money
8.1
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Graham
United KingdomHeating wouldn’t work at first - then we sorted. No problem!
Lovely buildings, friendly checkin.
Stayed in April 2024
Reviewed: April 21, 2024
Neil
United KingdomCharge for parking
Lovely place to stay, excellent breakfast and very comfortable bed, will stay again 😀
Stayed in April 2024
Reviewed: April 20, 2024
Tracey
United KingdomExcellent service
Stayed in March 2024
Reviewed: April 20, 2024
Vicki
United KingdomNothing
The location was perfect, the setting was lovely and the rooms was just right. Fab hotel!
Stayed in February 2024
Reviewed: April 18, 2024
Brian
Australia25 pounds to park a day
Location Cute
Stayed in April 2024
Reviewed: April 13, 2024
David
United KingdomRestaurant had very limited choice and several items on the small menu were unavailable what we did have was excellent.
Very comfortable rooms and superb breakfast choices
Stayed in April 2024
Reviewed: April 13, 2024
Clare
United KingdomThe outside of the reception area looks a bit tired. The cosy room definitely had a “cosy” bathroom, the shower was so tiny my husband couch barely fit in. A larger guest wouldn’t be able to!
The decor and location
Stayed in April 2024
Reviewed: April 12, 2024
John
United KingdomDidn’t have breakfast so can’t comment.
Stayed in April 2024
Reviewed: April 12, 2024
Eve
CanadaThe hair dryer didn’t work.
Very clean and quiet, comfortable bed, smart tv in the room. The food was good and reasonably priced.
Stayed in April 2024
Reviewed: April 11, 2024
Kelly
JerseyClose to city centre only a few minutes walk. We were upgraded on arrival to a beautiful room. Lovely breakfast and friendly staff
Stayed in April 2024
Reviewed: April 11, 2024
Wendy
CanadaBeds were a bit too firm for us. Some people might prefer them like this though.
Staff were very friendly and welcoming. Rooms were clean and well stocked.
Stayed in April 2024
Reviewed: April 10, 2024
Speer
United KingdomExcellent breakfast
Stayed in April 2024
Reviewed: April 10, 2024
Peter
United KingdomRoom v small
Lovely hotel, friendly and helpful staff, comfortable and clean room, excellent location. 4 EV chargers all available.
Stayed in April 2024
Reviewed: April 9, 2024
Catherine
United KingdomThe bedrooms were very small with limited storage especially in the bathroom.
It was very local to the town, very comfortable and clean and the service was excellent.
Stayed in April 2024
Reviewed: April 9, 2024
Terri
United KingdomWe asked about eating at the hotel to be given a snack menu, and we asked if they did main meals. That's all they do... then we noticed that they do al carte meals on the app . Also, we asked about ghost excursions, and she didn't know anything about this even though this was on the board in reception. We did get a beautiful disabled room with no chair in the shower. When asked about this, we were told we would get a message or phone call on booking to ask if we needed a chair, which we never received, there needs to be a message in these rooms if needed a chair call 0
Location, breakfast, comfortable beds Some staff are very helpful Breakfast at the time we booked was menu style, which I thought was a very clean way to do breakfast and more personal. Staff had white gloves when serving food, which was a lovely touch, and all staff in restaurants were so friendly and professional.
Stayed in April 2024
Reviewed: April 8, 2024
Mark
United KingdomEverything was very good, no complaints at all.
Location was excellent.
Stayed in April 2024
Reviewed: April 8, 2024
Philip
United States of AmericaOutstanding it was a fresh cook to order breakfast properly prepared.
Stayed in April 2024
Reviewed: April 6, 2024
Jeffrey
United States of Americawas very convenient for our planned tour of York very short walk to the Roman walls and the Viking city very short walk to multiple resturaunts did not eat on site at all, were there 2 nights
Stayed in March 2024
Reviewed: April 5, 2024
Neil
United KingdomNot Much Atmosphere,
The Room Was Good
Stayed in April 2024
Reviewed: April 2, 2024
Gwendoline
United KingdomThe bedroom was really nice but away from the main building . There was a sloped driveway which made it a little difficult for me due to my physical disability
Breakfast was excellent. All ingredients were of a good quality.
Stayed in March 2024
Reviewed: April 2, 2024
Ajay
United KingdomRoom was small and limited space to put things.
Good location and quiet. Breakfast was enjoyable and the bar area was good to relax in for a drink.
Stayed in April 2024
Reviewed: April 2, 2024
Joanne
United KingdomBar snacks and drinks too over priced
Beautiful hotel ..great location ,very peaceful
Stayed in April 2024
Reviewed: April 1, 2024
Ian
United KingdomIt appears the toilet in our room was blocked for a few minutes but cleared itself so never thought anymore about it
The location was spot on and well within walking distance of places of interest. The breakfast was sufficient but lacking hash browns which are my favourite
Stayed in March 2024
Reviewed: March 29, 2024
Maybank
United KingdomFor a great hotel with a brilliant location, the bar area was quiet, and so was rhe restaurant, It needed a bit of ambience. I know things have gone up in price, but a cheese board was very disappointing, especially the price of it. It was expensive but I guess City prices. All the staff are fantastic.
The location of the hotel is brilliant.
Stayed in March 2024
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