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Winchester Rd, Boorley Green, Southampton, SO32 2UA, United Kingdom
14 March 2015
눉The pool was cold with a waiting time. The fact that I ordered a certain package and did not receive it. There was no help when it came to knowing where to go. Was not given robes or slippers for spa and was not given spa treatment I had booked (or so I thought I'd booked).
눇The Jam pots at breakfast.
10 March 2015
눉The bed was uncomfortable. The swimming pool area was very dark, no daylight. Very disappointed no Jaccuzi!
눇Lovely comfortable hotel. Excellent service and very friendly staff, nothing was too much trouble. The best room we have stayed in. Complimentary bottle of water daily.
13 March 2015
눉Breakfast service very slow. Advise others to allow loads of time. Waited so long then had to leave without getting to ordering breakfast. Waitress apologised and receptionist said we would have the breakfast charge removed. It wasn't done. Charge for breakfast appeared on the bill - had to telephone Hotel reception to remove breakfast charge. Nice hotel, nice people... would stay again.
눇Very comfortable hotel. Good night's sleep.
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