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Winchester Rd, Boorley Green, Southampton, SO32 2UA, United Kingdom
8 March 2016
2 March 2016
눉It had potential but the staff and undisclosed prices let it down. Limited overpriced restaurant. Undercooked chips all 9 of them. 5 drinks £30. This after a 200 mile journey to get to the hotel; arriving at 8 o'clock. In the evening. Very little information given when booking in. We weren't told anything about the facilities available to us; not even what time breakfast was served. This information wasn't available in the room either. The room was along way from reception and the keycard didn't work on our second night. The receptionist laughed and told us it wasn't our fault the hotel hadn't programmed it. That wasn't funny nor did it help that we'd walked to our room, then all the way back to reception to sort and then back to the room. A trip of some 3-5 mins each way. Breakfast the next day did feel like some item had been re-heated particularly the potato cakes which were rubbery. On check out we got no invoice for the room just for our overpriced meal. I would have loved to use the spa facilities but gave up after such poor service. Very impersonal service and really over priced. All this is available at a premier inn at a much more reasonable rate!
눇It had potential but the staff and undisclosed prices let it down. The room was clean and comfortable.
3 March 2016
눉Very expensive bar prices.
눇Great size room and very comfortable bed.
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