Built on a steep incline Decor showing its’ age. Impressive staircase but questions need to be asked by those with mobility problems as no lift.

Staff outstanding. Breakfast excellent . Superb position with sea views.

Stayed in April 2024

Good breakfast (fried bread). Good service. Friendly helpful staff. Relaxed atmosphere.

Stayed in April 2024

Requested a room clean everyday but didn’t happen.

Great location, beautiful property, friendly staff and breakfasts were delicious.

Stayed in April 2024

It was quiet yet easy reach of shanklin & beaches. The bus stop was close by. Nice gardens.

Stayed in October 2023

Breakfast is supposed to be buffet and it was served to the table

Historic feel to it and a bit spooky vibe. Beautiful garden and outdoor swimming pool

Stayed in September 2023

The atmosphere was very friendly and the staff were helpful. It is a lovely old building in a beautiful setting with ongoing measures to maintain and improve facilities.

Stayed in September 2023

The hotel needed some tlc. En suite had a dodgy toilet seat and bath needed a handrail. No information on what to do in an emergency, no information whatsoever in the room. Limited menu for evening meals.

Staff could not have been friendlier. Good breakfast, excellent service. Room clean and tidy, liked the walk in wardrobe.

Stayed in September 2023

Slightly tired decor and fittings but functional

Good staff and facilities

Stayed in August 2023

Better breakfast and bathroom better decorated A little light music in the dinning room. Bar cold looking and depressing

The breakfast wasn't nice at all the. Egg was broken and hard very small amount of beans tomato cut in half that was it.i was still hungry. Room was poor condition specially the bathroom Only thing that was nice was the staff. Defenatly not worth 160pouns a night.

Stayed in June 2023

The ground floor rooms in the rear extension suffered from noise from the rooms above due to presumably thin ceilings or un-sound-proofed floors above. All the time there was creaking and sounds of movements from the floor above - particularly at night-time. This included running water sounds. There is a need for some sound-proofing in this area.

Whole hotel was very traditional and comfortable. It was easy to relax in. The gardens were nice and had views of the coast.

Stayed in September 2023

our room was fine but like a lot of the hotels on the island a bit dated could do with an upgrade swimming pool was in need of some repairs tiles missing etc walking from the town is hard work on a steep hill

very nice hotel with nice gardens friendly staff good breakfast nice swimming pool area

Stayed in September 2023

We had the pleasure of spending August bank holiday weekend at this hotel. The Button family and the hotel staff couldn’t have been more friendly and accommodating. We had breakfast every morning at the hotel and also ate a couple of evening meals there too. All the meals we ate were very good and cooked from the heart. All in all, it made for a very enjoyable weekend.

Stayed in August 2023

Decor good but some areas need holes in walls filling in and a fresh lick of paint (I am being picky!). Bar/lounge was very comfortable but needed some background music to ease the dry atmosphere. Dinner was adequate, but given the many options in the local area, it's a stiff competition - convenient rather than outstanding.

Beautiful spacious room with sea-view - as nice as the photos. Bed was very comfortable and shower was nice and powerful. A lovely place to be. Breakfast good - especially appreciated individual cafetieres. Pool was pleasant but could do with a good clean to make it shiny and spotless. Staff were kind and accommodating - nothing was too much trouble.

Stayed in August 2023

Breakfast felt regimented .choice of menu would be better

Clean , beautiful surroundings

Stayed in August 2023

Lovely traditional property with modern facilities and great location.

Stayed in August 2023

Nothing

Hotel was ok. Perhaps a little faded Granduer . Staff very pleasant and welcoming. Nice Breakfast options

Stayed in July 2023

The hotel needs an interior update including bedroom furniture. We were unable to control the heating in the bathroom which heated up the bedroom too much.

It was perfect for our needs. We had our wedding reception here in 1991 and were returning for nostalgic reasons. The breakfasts were good, especially the morning they were cooked to order.

Stayed in June 2023

Hotel is tied and much in need of restoration. I was ready to give a bad review before learning about the staff and that they had only recently bought the place. Staff were very pleasant. I guess they were going through the hotel and doing up the rooms one by one. No excuse for unclean public areas though. Got the impression they were under staffed. Wasn't too charmed that the pool was out of bounds for the whole of our stay, the reason we booked the hotel. Excuse ws the chemicals were not right. Again I thin it was down to the staffing

The staff were really friendly.

Stayed in June 2023

Didn't like the fact that the public can use the pool. During our swim two girls were being loud and throwing chairs in the pool. From what they were saying they worked nearby and used the pool daily. I think the pool should be exclusive for hotel guests only

Beautiful hotel. Great location

Stayed in July 2023

Friendly staff, general area

Stayed in July 2023

I would say the cleanliness and upkeep in general could do with more work. Cob webs and stairs in hotel not hoovered. I could hear the fellow residents next door to me and it had creaky floorboard which was a little annoying at night....after a long day trekking....didn't want to hear my neighbours really. V

Location was great. Hotel outlook with its features was lovely. Decent food. Stunning views of the beach from my room. Sea facing and gardens are beautifully decorated

Stayed in July 2023

Moths in the bathroom

Tom was a great front of desk guy

Stayed in July 2023

Lack of door in the suite between rooms

Gardens

Stayed in June 2023

everything good

staff were fabulous.

Stayed in June 2023