Luccombe Rd, Shanklin, PO37 6RR, United Kingdom
#21 of 29 hotels in Shanklin
Guests' ChoiceBased on 389 hotel reviews
7.3Cleanliness
7.4
Comfort
7.5
Location
8.1
Facilities
7.0
Staff
9.0
Value for money
7.2
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Robin
United KingdomBuilt on a steep incline Decor showing its’ age. Impressive staircase but questions need to be asked by those with mobility problems as no lift.
Staff outstanding. Breakfast excellent . Superb position with sea views.
Stayed in April 2024
Reviewed: April 22, 2024
Doug
United KingdomGood breakfast (fried bread). Good service. Friendly helpful staff. Relaxed atmosphere.
Stayed in April 2024
Reviewed: April 6, 2024
Julie
United KingdomRequested a room clean everyday but didn’t happen.
Great location, beautiful property, friendly staff and breakfasts were delicious.
Stayed in April 2024
Reviewed: October 9, 2023
Graham
United KingdomIt was quiet yet easy reach of shanklin & beaches. The bus stop was close by. Nice gardens.
Stayed in October 2023
Reviewed: October 7, 2023
Szymon
United KingdomBreakfast is supposed to be buffet and it was served to the table
Historic feel to it and a bit spooky vibe. Beautiful garden and outdoor swimming pool
Stayed in September 2023
Reviewed: September 20, 2023
Ena
United KingdomThe atmosphere was very friendly and the staff were helpful. It is a lovely old building in a beautiful setting with ongoing measures to maintain and improve facilities.
Stayed in September 2023
Reviewed: September 16, 2023
Barry
United KingdomThe hotel needed some tlc. En suite had a dodgy toilet seat and bath needed a handrail. No information on what to do in an emergency, no information whatsoever in the room. Limited menu for evening meals.
Staff could not have been friendlier. Good breakfast, excellent service. Room clean and tidy, liked the walk in wardrobe.
Stayed in September 2023
Reviewed: September 16, 2023
Dominic
United KingdomSlightly tired decor and fittings but functional
Good staff and facilities
Stayed in August 2023
Reviewed: September 14, 2023
Eileen
United KingdomBetter breakfast and bathroom better decorated A little light music in the dinning room. Bar cold looking and depressing
The breakfast wasn't nice at all the. Egg was broken and hard very small amount of beans tomato cut in half that was it.i was still hungry. Room was poor condition specially the bathroom Only thing that was nice was the staff. Defenatly not worth 160pouns a night.
Stayed in June 2023
Reviewed: September 13, 2023
John
United KingdomThe ground floor rooms in the rear extension suffered from noise from the rooms above due to presumably thin ceilings or un-sound-proofed floors above. All the time there was creaking and sounds of movements from the floor above - particularly at night-time. This included running water sounds. There is a need for some sound-proofing in this area.
Whole hotel was very traditional and comfortable. It was easy to relax in. The gardens were nice and had views of the coast.
Stayed in September 2023
Reviewed: September 12, 2023
Stephen
United Kingdomour room was fine but like a lot of the hotels on the island a bit dated could do with an upgrade swimming pool was in need of some repairs tiles missing etc walking from the town is hard work on a steep hill
very nice hotel with nice gardens friendly staff good breakfast nice swimming pool area
Stayed in September 2023
Reviewed: September 3, 2023
Will
JerseyWe had the pleasure of spending August bank holiday weekend at this hotel. The Button family and the hotel staff couldn’t have been more friendly and accommodating. We had breakfast every morning at the hotel and also ate a couple of evening meals there too. All the meals we ate were very good and cooked from the heart. All in all, it made for a very enjoyable weekend.
Stayed in August 2023
Reviewed: August 31, 2023
Pamela
United KingdomDecor good but some areas need holes in walls filling in and a fresh lick of paint (I am being picky!). Bar/lounge was very comfortable but needed some background music to ease the dry atmosphere. Dinner was adequate, but given the many options in the local area, it's a stiff competition - convenient rather than outstanding.
Beautiful spacious room with sea-view - as nice as the photos. Bed was very comfortable and shower was nice and powerful. A lovely place to be. Breakfast good - especially appreciated individual cafetieres. Pool was pleasant but could do with a good clean to make it shiny and spotless. Staff were kind and accommodating - nothing was too much trouble.
Stayed in August 2023
Reviewed: August 28, 2023
Lorna
United KingdomBreakfast felt regimented .choice of menu would be better
Clean , beautiful surroundings
Stayed in August 2023
Reviewed: August 18, 2023
Carol
United KingdomLovely traditional property with modern facilities and great location.
Stayed in August 2023
Reviewed: July 27, 2023
James
United KingdomNothing
Hotel was ok. Perhaps a little faded Granduer . Staff very pleasant and welcoming. Nice Breakfast options
Stayed in July 2023
Reviewed: July 22, 2023
Jacqueline
United States of AmericaThe hotel needs an interior update including bedroom furniture. We were unable to control the heating in the bathroom which heated up the bedroom too much.
It was perfect for our needs. We had our wedding reception here in 1991 and were returning for nostalgic reasons. The breakfasts were good, especially the morning they were cooked to order.
Stayed in June 2023
Reviewed: July 8, 2023
Alison
United KingdomHotel is tied and much in need of restoration. I was ready to give a bad review before learning about the staff and that they had only recently bought the place. Staff were very pleasant. I guess they were going through the hotel and doing up the rooms one by one. No excuse for unclean public areas though. Got the impression they were under staffed. Wasn't too charmed that the pool was out of bounds for the whole of our stay, the reason we booked the hotel. Excuse ws the chemicals were not right. Again I thin it was down to the staffing
The staff were really friendly.
Stayed in June 2023
Reviewed: July 6, 2023
Diane
United KingdomDidn't like the fact that the public can use the pool. During our swim two girls were being loud and throwing chairs in the pool. From what they were saying they worked nearby and used the pool daily. I think the pool should be exclusive for hotel guests only
Beautiful hotel. Great location
Stayed in July 2023
Reviewed: July 3, 2023
Michael
United KingdomFriendly staff, general area
Stayed in July 2023
Reviewed: July 2, 2023
Syeda
United KingdomI would say the cleanliness and upkeep in general could do with more work. Cob webs and stairs in hotel not hoovered. I could hear the fellow residents next door to me and it had creaky floorboard which was a little annoying at night....after a long day trekking....didn't want to hear my neighbours really. V
Location was great. Hotel outlook with its features was lovely. Decent food. Stunning views of the beach from my room. Sea facing and gardens are beautifully decorated
Stayed in July 2023
Reviewed: July 2, 2023
Jay
United KingdomMoths in the bathroom
Tom was a great front of desk guy
Stayed in July 2023
Reviewed: June 29, 2023
Szymon
United KingdomLack of door in the suite between rooms
Gardens
Stayed in June 2023
Reviewed: June 19, 2023
Jayne
United Kingdomeverything good
staff were fabulous.
Stayed in June 2023
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