Reviews of Bournemouth Highcliff Marriott Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
St. Michaels Road, West Cliff, Bournemouth, BH2 5DU, United Kingdom
#13 of 68 hotels in Bournemouth
Guests' ChoiceReview Score
Based on 727 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.4
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Facilities
8.5
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Staff
9.0
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Value for money
8.2
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Free WiFi
7.9
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Reviewed: April 18, 2024
Taker
United Kingdom1 review9.0“Very enjoyable and happy to return”- • Leisure trip
- • Family with young children
- • Deluxe Family Room with King Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Consistent with the Marriott brand. Good quality and organised
Stayed in April 2024
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Reviewed: April 17, 2024
Christopher
United Kingdom6 Reviews1 helpful vote9.0“Thoroughly enjoyed our stay - was a good choice”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
Nothing - we had a small problem with the water but this was rectified within the hour.
Wonderful location with beautiful sea views - would be worth paying extra for a sea view room, the bar and restaurant look out to the sea - so calming. Our room was generous size and very clean, with shampoos etc provided. Breakfast had lots of choice hot and cold and was available till 10.30 - so you didnt have to get up too early. Really enjoyed our stay.
Stayed in April 2024
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Reviewed: April 16, 2024
Rupi
United Kingdom4 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Great location in terms of access to the beach and options for restaurants in the local vicinity. Friendly helpful staff, rooms were lovely and clean.
Stayed in April 2024
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Reviewed: April 15, 2024
Iain
United Kingdom11 Reviews1 helpful vote8.0“Great Location and a comfortable stay”- • Leisure trip
- • Couple
- • Deluxe Cottage King Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
Hotel tired looking, inside and out. Stayed in the cottage which was also a little tired. TV did not work.
Great Location and good facilities. Stayed in a cottage, good size, clean and comfortable
Stayed in April 2024
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Reviewed: April 15, 2024
Frank
United Kingdom14 Reviews8.0“We enjoyed good company in quality surroundings”- • Leisure trip
- • Travelers with friends
- • Deluxe Cottage King Room with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
Food and bar prices
Location and presentation
Stayed in April 2024
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Reviewed: April 15, 2024
Jenner
United Kingdom1 review7.0Good- • Leisure trip
- • Family with young children
- • Superior Family Room with Two Double Beds
- • Stayed 2 nights
Beautiful sea view, attentive staff
Stayed in April 2024
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Reviewed: April 13, 2024
Emma
United Kingdom6 Reviews7.0Good- • Leisure trip
- • Group
- • Deluxe King Room
- • Stayed 1 night
Room Clean Food Lovely and Good Overall
Stayed in March 2024
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Reviewed: April 13, 2024
Backhouse
United Kingdom3 Reviews7.0“First stay at The Bournemouth Marriott”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Firstly not happy how far my room was from Reception!! Disappointed with the view from my windows..looked out onto rooves and buildings.. Breakfast was almost cold when it arrived by Room Service. Poor flow from the shower and it was so difficult to get a decent hot temperature for the water. It kept going hot then cold!! So annoying.
The location and the interior and size of the room.
Stayed in April 2024
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Reviewed: April 12, 2024
Amanda
United Kingdom3 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
No parking available and we had to park a 15 minute walk away.
The room was as described and the breakfast was good
Stayed in April 2024
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Reviewed: April 10, 2024
Steve
United Kingdom7 Reviews9.0“Fabulous positioned old traditional hotel.”- • Leisure trip
- • Couple
- • Deluxe Cottage King Room with Sea View
- • Stayed 2 nights
Sea view cottage being on the end had a very limited sea view.
Very polite, friendly and helpful staff. Good breakfast. Spacious room and bathroom.
Stayed in April 2024
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Reviewed: April 9, 2024
Jacqueline
United Kingdom6 Reviews8.0“Nice room very spacious great sea view. Mattress very soft giving a sinking feeling pillows way too soft for my taste”- • Leisure trip
- • Couple
- • Signature King Room with Bay Window and Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
Pillows and mattress. The room I booked was deluxe there should be biscuits to go with coffee for the price of that room. The breakfast was disgusting. I was looking forwards to breakfast on the first morning. What a huge disappointment. I will post a detailed review on Google and trip-advisor.
The room is very comfortable however the bed and pillow way too soft for my comfort. Struggle to get comfortable especially with the pillows. Pillows gave me a headache as my head was not securely rested. Kept sinking into the pillows such a shame. Room space Excelkent lovely view of the see. Mini fridge absolutely great room shame about the soft pillows and mattress. Parking nice and easy.
Stayed in April 2024
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Reviewed: April 6, 2024
Anna
United Kingdom12 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Good location. Comfortable room. Really liked it here.
Stayed in February 2024
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Reviewed: April 5, 2024
Lisa
United Kingdom20 Reviews9.0“Excellent location.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
The car parking was very tight in places.
The location was excellent for exploring Bournemouth on foot.
Stayed in March 2024
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Reviewed: April 5, 2024
Marcia
United Kingdom15 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
I thought I had paid for a sea view but the website was unclear HOWEVER the staff were excellent and changed us to a sea view room, thank you
Stayed in March 2024
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Reviewed: April 3, 2024
Sandra
United Kingdom6 Reviews8.0“Best location”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Hotel showing its age, creaking floors. Needs better signage to locate rooms. Could benefit from secondary glazing in the cottages.
The location was breathtaking.
Stayed in March 2024
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Reviewed: April 2, 2024
Samet
United Kingdom2 Reviews7.0“good start bad finish.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
I was not informed that a parking space might not be available if the hotel is fully booked. On the final night of my stay, I returned to the hotel exhausted, only to find no available parking spots. I was subsequently informed that if no parking space was available, I could utilize a public parking area. However, this crucial information should have been provided to me during check-in, especially when payment for parking was processed. Consequently, I parked in an improper location and received a £60 parking ticket essentially due to lack of prior notification about the parking space availability.
location
Stayed in April 2024
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Reviewed: March 31, 2024
Victoria
United Kingdom3 Reviews8.0“Fabulous location, clean and comfy with really friendly and helpful staff.”- • Leisure trip
- • Couple
- • Deluxe King Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
For the best part of £180 per night I think two milks and two tea bags in the room is really stingy. Breakfast was very average £18 cold and nothing exceptional. Appeared very short staffed and chaotic with people hanging about for food to be topped up. I suspect you have a bit of trouble with the drug users hanging about in the shelter outside the hotel. They created quite a bit of nice over night.
Clean, comfy bed. Lovely sea view room. All the staff were friendly and helpful. Evening meal was excellent.
Stayed in March 2024
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Reviewed: March 31, 2024
Leils66
United Kingdom20 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Deluxe King Room with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
No free WiFi. 24 £ to park .
Sea view . Large bed. Lovely staff
Stayed in March 2024
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Reviewed: March 30, 2024
Robert
United Kingdom22 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe King Room with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
There is a problem with the parking on offer being inadequate. The hotel needs to find an overspill option within walking distance.
Great view /location, breakfast, facilities and staff at the desk were very helpful.
Stayed in March 2024
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Reviewed: March 30, 2024
Beate
Germany21 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 5 nights
- • Submitted from a mobile device
The room was a little bit noisy
Nice convenient hotel very friendly support
Stayed in March 2024
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Reviewed: March 29, 2024
Kathryn
United Kingdom3 Reviews7.0“Lovely rest”- • Leisure trip
- • Couple
- • Deluxe Cottage King Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
The ‘just eat’ delivery man in the foyer was a shame
Beautiful views
Stayed in March 2024
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Reviewed: March 29, 2024
David
United Kingdom3 Reviews9.0“Would stay again as such a great location x”- • Leisure trip
- • Group
- • Superior Family Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Head receptionist very rude and judgmental!
Great location and style.
Stayed in March 2024
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Reviewed: March 29, 2024
David
United Kingdom3 Reviews8.0“Lovely hotel”- • Leisure trip
- • Couple
- • Superior King Room with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
The only downside we experienced was the breakfast. Maybe we left it rather late going down, but hot food offer wasn't up to scratch for £18 p/h. Never mind -it may have been perfect next day!
Super location, room (with sea view) was great. Bar was very comfortable. The Staff were very helpful. Taxi service to get around town very quick.
Stayed in March 2024
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Reviewed: March 28, 2024
Kelly
United Kingdom12 Reviews9.0“Very nice day thank you”- • Leisure trip
- • Couple
- • Deluxe King Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast could be a little bit better we ordered room service was the breakfast was a little cold and not very nice other than that or was great.
Lovely hotel, great Location. Nice clean rooms. Comfy bed..
Stayed in March 2024
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