Brean Down, Burnham on Sea, TA8 2RJ, United Kingdom
Based on 913 hotel reviews
3.7Cleanliness
4.2
Comfort
4.3
Location
7.2
Facilities
4.6
Staff
6.0
Value for money
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 18, 2022
Jennifer
United KingdomThe room
The bereaskes was so was so good
Stayed in November 2022
Reviewed: September 30, 2022
Kerry
United KingdomAccommodation requires updating very old fashioned. Chalet smelt the hob was dirty and rusty, so had to eat out during my stay. Shower was luke warm despite immersion heater being on all night.
Located in quiet area away from the busy club house and entertainment.
Stayed in September 2022
Reviewed: September 22, 2022
James
United KingdomMy daughter and myself were disgusted with the room Mould in our fridge good under our bed. Dirty cutlery and plates and glasses. Took photos and thinking about sending them to a local newspaper
The location was good
Stayed in September 2022
Reviewed: September 20, 2022
Debbie
United KingdomThe room was adiquate but very dirty unfortunatly
The staff were brilliant and the shows with the blue coats were amazing Well done all
Stayed in September 2022
Reviewed: September 18, 2022
Amanda
United KingdomNo bar or facilities were open when we arrived. We had no toilet roll in our room and only 1 pillow for 3 people. The bathroom floor was disgusting and so was the cooker and the microwave!!
Entertainment in the evening was brilliant . Food was value for money.
Stayed in August 2022
Reviewed: September 18, 2022
Gayle
United Kingdomdirty, run down, noisy, lots of drunk people falling over in the middle of the day, uncomfortable beds
location
Stayed in August 2022
Reviewed: September 12, 2022
Mohamed
United KingdomNone
I like the people
Stayed in August 2022
Reviewed: September 5, 2022
Amanda
United KingdomThe oven was unusable, The sofa bed had a rip in it and was broken on one side, The cutlery was dirty with crystallised sugar on it the cups were dirty with one actually having crystallised sugar in it, There was no saucepans for cooking, only 3 plates and 1 bowl No kettle There was foot prints in the bath The lock broke when I tried to lock the door I was told someone would come and see me about all of this and no one did apart from the sofa and lock which The sofa was replaced quickly and the lock was fixed quickly but that was the only things that did get sorted,
The location was nice and peaceful Shop on site was handy
Stayed in September 2022
Reviewed: September 5, 2022
Sarah
United Kingdomit’s not clean at all. I’d recommend taking some cleaning products and cloths. and just think of the room as a base where you spend as little time as possible
You get what you pay for. it’s a cheap break and we found it bearable, kids don’t know any different and some of us just don’t have the money for Disneyland unfortunately
Stayed in September 2022
Reviewed: September 3, 2022
Danyl
United KingdomWe were put in the wrong room and the food in the restaurant was not good. The facilities were all broken and tired looking.
The staff were friendly
Stayed in September 2022
Reviewed: September 3, 2022
John
United Kingdomthe size of it isn’t big and the beds are rotten
not much
Stayed in September 2022
Reviewed: August 31, 2022
Lucy
United KingdomFront door had a gap all round when closed so didn't feel safe. Although mostly clean it needs a good freshen up inside & out.
Stayed in August 2022
Reviewed: August 30, 2022
Gray
United KingdomKids running round chalets at 2am cars parked outside my patio door extra people in chalet next to me more than should of been both sides so was pretty noisy at 2am
Everything was OK for the kids
Stayed in August 2022
Reviewed: August 29, 2022
Gary
United KingdomRoom was dirty microwave rusty bad odor in the room the knife and forks dirty in the draw bed sofa had a rip in it we asked for a downstairs room wen booking was given upstairs my partner is disabled and struggling to do the stairs no staff
The weather
Stayed in August 2022
Reviewed: August 29, 2022
Amanda
United Kingdomto noisy could do with a real good clean.
we got up graded. new quilts. pillows and covers.
Stayed in August 2022
Reviewed: August 27, 2022
Jelena
United Kingdomdirty room; sticky tables at main hall; dirty swimming pool; most of kids outside entertainment broken or closed
entertainment.
Stayed in August 2022
Reviewed: August 24, 2022
Benson
United KingdomThe noise from other users. Dirt. Thing not in use which should be. Rubbish.
The weather
Stayed in August 2022
Reviewed: August 23, 2022
Kerry
United KingdomNot organised Sum childrens games didn't work when u put money in.most staff didn't seem interested in helping however there was one young lady who was helpful and quickly changed our room has someone was in the first one we was given.needs to state to take sheets n duvet covers on the site because it says bedding included so do remember to bring your own.
Location is great 5 minute walk to beach nice bar on the way down which serves food
Stayed in August 2022
Reviewed: August 21, 2022
Charlene
United KingdomThe chalet was not value for money. The bed spread had urine stains on it and the kettle inside was full of lime scale. We booked for two nights, but checked into an hotel after one night.
The location was ideal.
Stayed in August 2022
Reviewed: August 20, 2022
Amandeep
United Kingdomnothing at all
nothing
Stayed in August 2022
Reviewed: August 15, 2022
Tanya
United KingdomThe cleanliness, just seemed they didn’t have much cleaning staff
Loved the entertainment they work exceptionally hard
Stayed in August 2022
Reviewed: August 12, 2022
Eileen
United KingdomVery dated and tired looking. Not as clean as it could have been. Floors sticky and not swept. Windows and outside very dirty. No cups or glasses, had to ask for some. The public toilets were dirty, no toilet paper. If we werent there to meet up with family we would not have stayed. Disappointed that Booking.com have this on their site.
The staff were lovely. The bar area was nice and clean. It was very quiet at night. Clean wrapped bedding on arrival.
Stayed in August 2022
Reviewed: August 11, 2022
Sabitri
United KingdomCleaning and no bed and duvet covers
Flat was ok
Stayed in August 2022
Reviewed: August 7, 2022
Donna
United KingdomNothing in the chalet, no pillows available
Location to beach, of site activitys
Stayed in August 2022
Reviewed: August 2, 2022
Rachel
United Kingdomdirty
property was dirty, someone had left a half drank drink and a poo in the toilet. place was full of sand. quiets we’re dirty covered in chocolate handprints.
Stayed in August 2022
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